The recalled DREO Whole-Room Heater 715 space heater.
Image credit: DREO
Nearly 339,000 DREO electric space heaters sold at Costco and major online retailers are being recalled after 17 reports of the heaters catching fire. Three incidents caused property damage, and one person suffered a burn injury to the hand, according to an October 29 recall announcement from the U.S. Consumer Product Safety Commission (CPSC).
If you own one of the recalled heaters, the CPSC says to stop using it immediately and unplug it. DREO is offering free replacements, even if you no longer have your receipt.
The recall covers approximately 338,800 heaters sold in the United States, plus another 36,300 sold in Canada. The heaters were sold at Costco stores nationwide and online through Costco, Best Buy, Home Depot, Lowe's, Kohl's, QVC, DREO, and B2B Renew between September 2025 and October 2026. Prices ranged from $70 to $110.
How to tell if your heater is recalled
The recall applies only to the DREO DR-HSH015, also sold as the Whole-Room Heater 715, manufactured between April 2025 and January 2026. The recalled heater is black, measures approximately 13 inches tall and 11.5 inches wide, and comes with a remote control.
Turn the unplugged heater over and check the label on the bottom. Look for:
- Model number: DR-HSH015
- Manufacturing date: 2025/04 through 2026/01
Both must match for your heater to be included. Other DREO models and DR-HSH015 heaters made outside that date range are not part of the recall.
How to get a free replacement
If your heater is affected, register at DREO's official recall website. You'll need to provide the model number, manufacturing date, and serial number from the bottom label. As part of the registration process, DREO requires you to cut the power cord on the unplugged heater and submit a photograph showing that it has been disabled.
You don't need a receipt, and the replacement is free. DREO estimates delivery at approximately 10 business days after the replacement ships, though claim processing and shipping times may vary.
Be cautious of unexpected text messages offering recall refunds or replacements. As we've previously reported, scammers have impersonated product safety teams to trick people into visiting phishing websites. For this recall, go directly to DREO's official registration site rather than following a link in an unsolicited message.
Even if your heater has been working without problems, DREO says not to use it while waiting for a replacement. With colder weather arriving, it's worth checking your heater before plugging it in.