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How to Connect Onn Headphones & Earbuds to Bluetooth

by on February 11, 2019
in Music and Video, Headphones, Tips & How-Tos, Tech 101 :: 174 comments

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ONN is an inexpensive brand of headphones and earbuds sold by Walmart. Based on the poor ratings, it looks like many people have issues with them. If you're having trouble figuring out how to connect your ONN headphones to Bluetooth, follow these steps:

  1. Turn on pairing mode for your Onn headphones
  2. Find your Onn headphones on your phone or laptop and pair them
  3. Confirm successful pairing
  4. Troubleshoot your Bluetooth connection.

1. Turn on pairing mode for your Onn headphones

Onn headphones and earbuds use a shared button for Power On/Off and Bluetooth pairing. If you press and hold the button for 3-4 seconds (based on comments from owners below, some models may require 8-10 seconds), the headphones will power on and you'll see a flashing LED light indicating the headphones are now in pairing mode. The LED will either flash between red and blue or just blue, also depending on model.

2. Find your Onn headphones on your phone or laptop and pair them

Android. Go to Settings and turn on Bluetooth. In Bluetooth click “Pair new device”. When you see your Onn headphones come up in the list, tap it and it should be paired with your phone.

iPhone. Go to Settings and then Bluetooth. Turn on Bluetooth. Look for your Onn headphones under “OTHER DEVICES” and tap on it to connect.

MacOS. On your Mac, choose Apple menu > System Preferences, then click Bluetooth. Select your Onn headphones from the list, then click Connect. If asked, click Accept.

Windows 10. Open “Bluetooth & other devices” in the System Settings either by clicking on your Bluetooth button in the tool bar and selecting “Show Bluetooth devices”. If the Bluetooth button is hidden, you'll find it under the upward arrow on the task bar at the bottom of your display (see below).

Bluetooth button on Windows 10

When the Add a device window comes up, click “Bluetooth”. Look for your Onn headphones in the list and tap on it to connect. Alternatively, search for “Bluetooth” in your Windows search box. When the Bluetooth & other devices window comes up, make sure Bluetooth is on then click “Add Bluetooth or other device” and select your device from the list.

3. Confirm successful pairing

When you have successfully paired your Onn headphones to your phone or laptop, the LED on your headphones will stop blinking.

4. Troubleshooting your Bluetooth connection

If you have followed the steps above and your device still isn’t pairing, try the steps in our detailed guide on how to fix Bluetooth pairing problems.

And if you're ready to ditch your Onn headphones for something better, but still don't want to spend a fortune, take a look at our pick for the best Bluetooth headphones under $50.

[Image credits: Walmart, Techlicious]

Discussion loading

having connection issues

From DONNA HERNANDEZ on December 18, 2019 :: 2:28 pm

when I am in the office or at home they work but when I start to drive they disappear and not connecting. what am I doing wrong?


Separate Bluetooth

From Jacob Wakefield on December 31, 2019 :: 4:15 am

My on ear buds have different bluetooths I can only play one earbud at a time. How do I fix that?


Need to continue to hold power until pairing mode

From Jim Allison on January 04, 2020 :: 3:25 pm

The instructions say they’ll go into pairing mode when you power them on, but that’s incorrect. From powered off mode you need to hold the power button until you hear “Pairing”, which is a couple seconds longer than you’d hold it just to power on.


I can't get them to

From Landon Joseph Schwendinger on January 05, 2020 :: 10:24 pm

I can’t get them to connect to my computer. What do I do?


One sided phone call:

From Santiago on January 09, 2020 :: 10:03 pm

I can only hear from one headphone during phone calls… and both headphones when listening to music or video.  Whats the problem here?


Pin code

From Nikolas Ingenito on January 12, 2020 :: 1:38 pm

Why is it asking for a pin code and I do I get the code


Lost the charging box

From Alex on January 13, 2020 :: 12:17 am

I lost the charging box just wondering if there is an easier way to find them


codigo pin

From omar on January 29, 2020 :: 12:55 pm

A mi me pedia codigo pin los conecte a la computadora y sin desconectarlo precione encendido los desconecto cuando tiene 3 segundos presionados y despues no me pidio ningun codigo


Did you ever find an

From Jacob Pozworski on February 05, 2020 :: 5:24 am

Did you ever find an answer? Im having the same issue



From Kat on February 12, 2020 :: 9:45 pm

So I bought a new pair of the earbuds after losing mt other pair. With the new pair I can charge it fine but I cannot turn them on. I tried holding down all the buttons but it did not work. What do I do?


ONN White Wireless Earbuds Case

From Jada Williams on February 17, 2020 :: 1:59 pm

I’ve had these for a few months and they worked fine until now. The case won’t charge and it seems to be frozen on the first charging light. Now it is no longer charging the earbuds


onn tws bluetooth earbuds not working.

From vqvs on February 28, 2020 :: 9:17 am

my onn tws bluetooth earbuds are not working. they don’t even pair with any devices nr turn on nor charge even when the case is fully charged. if anyone knows how to fix this. pls help


Connection problem

From Josh on March 13, 2020 :: 11:01 pm

It keeps saying it needs a code, and I tried putting in the 0000 and 1234. But it didn’t work. I have a Moto z4 and the wireless headphones. Why won’t it work


Connection Problem

From J'Len Noel on March 28, 2020 :: 4:23 am

Both sides of my groove pods work, but they do not work together. While one side connects to my phone, the other side will not as it will act like a separate device. Both pods do not connect together and act as one. Any help?


Ear pods

From Maryann on March 28, 2020 :: 7:13 pm

I have the new Bluetooth Onn ear pods, without wires. The left one will not pair, it only flashed red while in the charging box. The other flashed red, then blue, then connects.



From hans on April 03, 2020 :: 10:59 am

turn off with power button
torn on with power button and keep holding the power button until is says pairing
no code needed afterwards


Will not stay onn!

From Won't stay onn! on April 04, 2020 :: 11:06 pm

Ok mine pair just fine, for about 4minutes. I can get them to pair no problem. Start listening to music & by the end of the 1st sond they say “powering off” and that’s exactly what they do. Over & over. Before I put them in a blender does anyone have an idea as to why? Is there something I missed? If not, the blender it is.


My ONN TWS Earphones Cant connect to my Mac

From Violah on April 13, 2020 :: 1:55 pm

I have tried connecting them to mac but they connect for 1 sec and disconnect themselves immediately . what could be the problem?
I really need help.



From Sharen on April 13, 2020 :: 3:55 pm

I plugged my ear buds in to charge them. All the 4 dotted, white lights were lit the next morning (not blinking). I took the buds out and tried turning on the right one. It wouldn’t turn on. The left one turned on for a whopping 5 seconds and turned off. The light turned red. I tried recharging them again. Still, the same issue. PLEASE NOTE: I have only used them once after purchasing them about 6 weeks ago. I haven’t been able to use them since. Any suggestions?


Did you have them firmly in the case?

From Josh Kirschner on April 13, 2020 :: 6:29 pm

Did you have the earbuds firmly seated in the case so they were touching the charging ports? I’m not fully familiar with how that model works, but the lights may just indicate the extra battery in the case was charging, not the earbuds, themselves.


i have read all the posts about Onn EAR BUDS to no avail

From Michael Carroll on April 15, 2020 :: 3:42 pm

it has TWS written on it and model 100005529
Have tried many variations to connect to my iphone 7 which constanyly searches for other bluetooth devices


Won't connect

From Ted Hodel on April 15, 2020 :: 4:31 pm

One of my Onn Groove wireless earbuds won’t connect, while the other one connects fine. I’ve tried turning both off, but it still won’t work.

Any solutions?



From Debra Alie on April 30, 2020 :: 12:15 pm

No sound in right bud


Can’t pair them to my iPhone?! Help

From Emily on May 01, 2020 :: 3:10 am

So I’ve been using these earphones with my iPhone and they’ve worked wonderfully. Then I needed to use some for my computer one day so I paired them with that and used it. I turned them off and next time I went to pair them with my iPhone again it would not work. I removed the device from my computers pairing list. I charged the earphones. I turned both them and the phone off and back on. I turn on the earphones, they say power on, they say Bluetooth pairing, and the light flashes like it should, my phone is searching for devices to pair with Bluetooth and it just never works to pair. I wait and wait but I could sit there forever and it just doesn’t work. Other (not as good) earphones pair with my phone, but these onn earphones I want to use will not even pair with the computer I used before now. They just will not connect. What can I do?


Onn TWS Earphones

From Sarah Palencia-Bollinger on May 01, 2020 :: 10:32 pm

My wife bought me these, model 100005529 and one headset (R side) works perfectly but the other doesnt turn on at all so i cant pair or reset. When in the dock, it (L side) flashes red instead of having a solid red light like the right side. Is there anything that i can do to fix this?


Solution worked

From Trent on May 05, 2020 :: 12:46 am

With the Bluetooth earbuds or headphones off hold the button down even after it turns on until the lights are blinking very quickly from blue to red and during that period is when the earbuds finally paired for me. I kept trying and it still took a few tries after figuring it out but without this article I think I would have smashed earbuds with a hammer 😅 I had no problem connecting them to my other tablet which got broken tonight, I’m not having much luck with my tablets and accessories today 😒


one is connected but the other isnt

From Asia Dennis on May 07, 2020 :: 5:18 pm

my sister didnt follow the instructions and she pressed the left earbud button and then i stepped in and helped we gog the right one connect but not the left


I bought my headphones 2

From Tsvetelina Skenderska on May 12, 2020 :: 5:18 pm

I bought my headphones 2 days ago. I have new phone that hasn’t ever been connected to anything but my previous phone. So no other headsets or speakers or whatever. Ive managed to make them visible but as soon as i try to connect it asks for a password. It’s not 0000,1111,2222,3333 etc. Its not 1234 its not the model nor the name nor the serial number. Nothing works. I believe the issue is that the headphones are denying my access to them because there is no password that i didn’t try. Should i be holding any button in order to get them paired?


Can you tell me Why?

From Shela on May 18, 2020 :: 5:23 pm

My Onn earbuds are paired and work fine with my phone until I walk into my kitchen or my washroom.  Then they just stop.  I have to wait until I go to another part of my house before I turn them on again.  I have a small house so it should not be the fact of the WIFI not reaching all areas.
Can you tell me what I need to do in order to fix this, please?


Earbuds are Bluetooth, not WiFi

From Josh Kirschner on May 19, 2020 :: 4:30 pm

Wireless earbuds work via Bluetooth, not WiFi. Bluetooth has a much shorter range - about 35 feet in good conditions, but less when it has to go through walls, etc. So it’s not surprising that you’re losing connection as you walk around your house. Just bring your phone with you and you won’t lose the connection.


Earbuds are bluetooth, not WIFI

From Shela on May 20, 2020 :: 10:50 pm

I always have my phone with me and the earbuds still cut off. I can’t figure out why it is only in that area of the house or what to do about it. I’ve tried re-pairing them to the phone, but nothing has worked so far.


Check for potential interference from other devices

From Josh Kirschner on May 21, 2020 :: 10:22 am

Bluetooth operates on the same 2.4GHz frequency as many other common household devices, such as your WiFi router, baby monitors, security cameras and cordless phones. In addition, microwave ovens and fluorescent lights can also cause interference in the 2.4GHz frequency. So it could be that there is some device near your kitchen/washroom that is causing the issue. The easiest fix is to switch that device to use 5Ghz (if possible) or shut it off, if not needed.

Let me know if you figure out what is causing the problem.

Trying to connect.

From Rhiannon on May 24, 2020 :: 1:38 pm

I have tried connecting my bluetooth to my Galaxy S9 but I have tried the 0000, 1111, and 1234 but it keeps popping back up to enter the pin. I have forgotten the other two bluetooth that I had paired with my phone but the onn Bluetooth that I recently bought it would not connect in anyway I tried it with, it would not work.



From Chasity Gil Sotelo on June 18, 2020 :: 3:15 pm

I have done everything that I can think of to get this ONNN earpiece to power on but to no avail, I am beyond furious


Onn headphones

From Crayton Heinrichs on June 28, 2020 :: 11:29 pm

Had same issue asking for pin. Power off then on, but hold on till your earbuds say pairing connected right away


reply to people having problems with the ONN wireless earbuds with a cord between them

From Wild West on July 24, 2020 :: 8:43 am

you have to power the earbuds off…then hold the power button for longer then it takes to turn them on..I TY will go from blinking slow red then blue. To fast red and then blue..then they are in paring mode..if they are red blinking slow then you haven’t held them down long enough..turn them off and try again


PIN number to pair to lap top

From Liz on July 28, 2020 :: 8:22 am

Need pin to pair my ear buds to lap top. (ONN-In ear) Please help!
I’ve tried 0000,1111,1234,4321, etc.
Thank you


Worked for me thanks.

From Richard Velasquez on August 06, 2020 :: 1:20 am

Worked for me thanks.


Connection Issue

From VeeVee on August 18, 2020 :: 11:19 pm

I have a pair of Onn earbuds and they have no trouble with connecting to my devices but it seems they have problems connecting to each other. My left earbud work just fine but after a month or so of owning them and without any particularly risky activities with them the right one stopped playing sound. It is still connected though, I can press the button and i will interact with my device but it refuses to reliably connect to the left one and play the sounds. Is there a way I can fix the shaky connection?



From Firestar on September 01, 2020 :: 1:39 am

So, I have onn ear buds for almost a year now and lost’em for a few months. I finally found them, but they won’t connect. I tried clicking forget and repair them,but they won’t even go into pairing mode. What do I do?


Hold down the power to reset

From Josh Kirschner on September 08, 2020 :: 4:20 pm

With the power off, on the ear bud, hold down the power button until it starts flashing differently (may take up to 10 seconds) - this will be the initial pairing mode process, rather than re-paring. Then pair to your phone as a new device. See if that does it.


Cant hear the ring sound

From William Voorvart on September 10, 2020 :: 8:59 pm

I have a pair of groove onn wireless Bluetooth earbuds they pair to my phone and the sound is fine bit i cant hear my phone ring threw them. Any ideas? I have disconnected and repaired them twice and still cant get the rind sound to work.



From Cassandra Jones on September 17, 2020 :: 4:48 am

This has never happened before. I used to be able to connect my Bluetooth headphones to my phone with ease, but now they won’t even turn on. I’ve tried several different combinations of buttons, I’ve held down the power button for more than ten seconds, and I even tried to connect while it was connected to the charger (it is fully charged). I’m so very confused and don’t know what to do, they’ve worked wonderfully in the past, and I don’t know how this happened. I also never stepped on it or spilt water on it, so I have no idea what’s going on.


This is very annoying

From Cassandra Jones on September 17, 2020 :: 4:58 am

I selected “forget Onn In-Ear” expecting it to connect, but nothing worked. I’ve held all three (and just the power button) down for more than a minute only for nothing to happen. They don’t seem to be broken, I just can’t get them to even light up. They are my only pair and I can’t spend money on another pair even if it is cheap. Please help as best as you can, has nothing to do with my phone, just the damned earphones.


It's a charging issue

From Josh Kirschner on September 17, 2020 :: 9:35 am

If the buds aren’t lighting up at all, it’s almost certainly a charging issue with either the earbuds, the case or the charging cord you’re using. Are you sure the case is charged? If neither earbud is turning on, it seems like an issue with the case. If the cord is a standard USB cable, I would swap it with another and see if that resolves the charging issue. Else, you may need to buy a replacement case (which may not be possible).


Customer service

From Sherri on October 01, 2020 :: 6:09 pm

Is there a factory warranty on these I’m trying to exchange them they are not charging anymore and the protection program said since I have had them less than a year then I should contact the manufacturer


Name change and asks for a 4 digit code

From Erin on October 14, 2020 :: 10:42 am

I have ONN bluetooth earbuds, model ONB18AA004. Everything looks normal at first, so I pair them (or at least try to.) Then the name changes from ONN earphone to something in a weird foreign language. Then it gets weirder. It asks for a 4 digit PIN. I try putting in the default bluetooth PINs that it suggests, (0000 and 1234) but it doesn’t connect. I’ve tried every 4 digit number combination but it wouldn’t pair. Usually I don’t go to help forums such as these, but this is a last resort.


Try forget and re-pair

From Josh Kirschner on October 14, 2020 :: 8:58 pm

Try to forget the earbuds on your device, the go through the re-pairing method: With the power off, on the ear bud, hold down the power button until it starts flashing differently (may take up to 10 seconds) - this will be the initial pairing mode process. Then pair to your phone as a new device. That worked for others with similar issues.


Only allows 1 source

From Jacob Roberts on October 19, 2020 :: 12:23 am

So I was using my onn earbuds and I was trying to use discord while playing a game I joined the call and I couldn’t hear anything from people in the call from youtube or the game and I am very confused because it’s only when discord is open and when I’m using my mic in discord



From sjk210 on October 20, 2020 :: 9:02 pm

When I connect the headphones to my pc it will stay on for about 10 seconds then it will unpair, then pair back to the pc then unpair again. It keeps doing this. Any suggestions?


Could be interference

From Josh Kirschner on October 23, 2020 :: 12:59 pm

WiFi devices can cause interference with Bluetooth - routers, cordless phones, even microwaves, when running. Are any of these things near your PC? If so, try moving them or your computer and see if you still have the same dropping issue.


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