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How to Use Your Own Router for Verizon Fios

by on March 25, 2020
in Tips & How-Tos, Computers and Software, Internet & Networking, Computer Safety & Support :: 241 comments

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For years, my family had a bundled package with Verizon Fios that included cable, VOIP and internet. But as my family’s watching habits turned to streaming, it was rare when we turned on the cable box. At the same time, Verizon’s costs have continued to escalate, including the ridiculous fees they tacked on to our already high bill. So, we made the decision it was time to cut the cord and move to an internet-only plan (we have been very happy with Verizon’s internet service). However, when I called Verizon to move to internet-only, I found that those plans would now include a new fee – a $12 a month router rental charge. That’s an outrageous amount to “rent” a router, especially one I’ve already had for years.

Could I use my own router? The Verizon cancellation department representative sounded surprised when I asked her and told me that if I used my own router, they wouldn’t be able to offer support if something went wrong. Given that I’ve never needed support for a router – ever – that was a risk I was willing to take. Also, using my own router would enable me to upgrade to a newer mesh wireless system in my home for far less than it would have cost me with Verizon equipment, so my kids’ bedrooms would finally get a WiFi signal.

Not surprisingly, instructions from Verizon on how to use your own router weren’t available on its main support site. A quick search on Google, though, turned up helpful advice from Verizon’s community forums and other sites confirming that using your own router with Verizon Fios is both possible and easy to do. Some of the steps are somewhat “technical,” but you don’t need to be a techie to follow them. Note: using your own router is only feasible for people who only use Fios for internet service. If you still have TV or VOIP service with Fios, replacing the Verizon router is a more complex process, and you may lose some features of your TV and VOIP.

Step 1 – Buy a new router to replace your existing Fios router

If you already have an old router sitting around, you can use it, but this may be a good time to upgrade for faster WiFi speed and better security. Ideally, you will want a router that offers gigabit WiFi speeds (though 100 Mbps should be fine for most people), and WPA2 encryption is a must – DO NOT use an old router that only offers WEP encryption.

When buying a new router, any current router from a major manufacturer should be fine. The TP-Link Archer A10 would be a solid choice (around $120 on Amazon). And our friends at Tom’s Guide recommend the TP-Link Archer A7 (around $65 on Amazon) if you’re looking for a cheaper option.

There’s no shortage of WiFi mesh systems, either. I set my network up using Eero Pro with two mesh “beacons,” which I had been provided for testing. It works great, but is pricey (retails for $399) and is overkill for apartments or smaller homes. Eero has less expensive choices (starting at under $100 on Amazon), or you could go with a system from Nest WiFi (starting under $200 on Amazon). Each of these also has the advantage of being relatively attractive, as far as WiFi equipment goes. There’s also the option to go with a WiFi range extender, which offers fewer features than a mesh system but comes in at a lower cost.

You will also need an Ethernet cable to connect your new router to the Verizon ONT (Optical Network Terminal) in your house. Get an inexpensive one on Amazon or your local Best Buy. You will need a length appropriate to reach from your ONT box to your router.

Connections on the back of Verizon Fios router

If your ONT is already connected to your router using Ethernet, you’ll just use the existing cable and proceed to Step 4.

Step 2 – Connect your existing Fios router to your ONT via Ethernet

Skip this step if your ONT is already connected to your router using Ethernet.

In a later step, we’re going to switch the internet output on your ONT from coax to Ethernet. To prepare for that, connect an Ethernet cable from the Ethernet output on your ONT to the WAN port on your Verizon router. The ONT box will look like one of these:

Verizon Fios ONT boxes

Verizon Fios ONT boxes from the left: Arris 100 GI4, Nokia 211, Tellabs 612

Leave the coax cable plugged in, for now, so you still have internet on your router.

Step 3 – Call Verizon technical support to switch your ONT from coax to Ethernet

Skip this step if your ONT is already connected to your router using Ethernet.

Call Verizon’s support number 1-800-VERIZON (1-800-837-4966) and follow the prompts to get to internet technical support. Once you get a real person on the line, let them know that you want to switch your ONT from coax to Ethernet so you can use your own router. When I called, the agent knew exactly what I needed and completed the request quickly (it will take a few minutes for the switch to go through). Your router should automatically pick up the Ethernet signal. While you have the agent on the line, verify this by unscrewing the coax cable from the router and make sure you still have internet access by opening a website on a laptop or phone (in airplane mode) connected to your WiFi network.

Step 4 – Release the IP address on your Fios router

Releasing your IP address from your existing Fios router allows the ONT box to assign the correct IP address to your new router when you plug it in. According to the Fios technical support rep, this should happen automatically after a short period of time, but you might as well do it manually just to make sure. To manually release your IP address, follow these steps:

  1. Log into your router settings either by typing https://192.168.1.1 or by going to myfiosgateway.com (method depends on what type of router you have) and entering your password. This information will be in the sticker attached to your router.
  2. Click on My Network at the top of the page, then Network Connections from the left menu.
  3. Click where it says Broadband Connection (Ethernet/Coax)
  4. On the Broadband Connections Properties page, click Settings at the bottom.
  5. Scroll down and click Release under DHCP Lease. Then hit apply changes.

Step 5 - Factory reset your Verizon Router

Your Fios router has various types of personal information saved on it – the name of your WiFi network, your WiFi network password info, the MAC addresses of each device that connected to the router, etc. You will want to blow that away before returning it to Verizon by factory resetting the router.

There are two ways to reset your router. The easiest is to press and hold the red Reset button on the back of your router for at least 3 seconds. The second way is in your router settings. Log into your router, as above, and go to Advanced > Save & Restore > Restore Options > Restore Factory Defaults and select “Out of Box settings” in the dropdown menu. Then click the Restore configuration button.

Verizon Fios router reset

Once the router has been successfully reset, the login page for the First Time Easy Setup Wizard will display. You can now remove the Ethernet cable from your router, unplug it and pack it up for return.

Step 6 – Connect and set up your new router

Take the Ethernet cable out of your Fios router and plug it into your new router’s Ethernet input jack (could be labeled input, WAN, or something else that should be specified in the setup instructions), then turn on your router. The router should automatically detect the incoming signal from your ONT box and continue with the setup process. The process will vary by manufacturer and model, and by whether you have a standalone router or a mesh WiFi system, though it should be very straightforward. If all is good, then you can take that old router back to Verizon.

Step 7 – Return your equipment to Verizon

Once you elect to go with your own router, you have 30 days to return your Fios router to Verizon, or they will charge you a rental fee. Make sure you return the power cord along with the router. And get a receipt from the store confirming that your equipment has been returned.

How did the process go for you? Let me know in the comments, and if you’re having any difficulties, we’ll see if we can help out. And if you’re having issues with getting decent WiFi in some areas of your home, read our tips for getting better WiFi and faster streaming.

[Image credit: Techlicious/Verizon]



Discussion loading

Gigabit wifi

From Kirsten on September 11, 2020 :: 11:06 pm

Hi, I have a gigabit wifi with Verizon G1100 frontier router.  I get 200-300 MBps wifi speeds and a gigabit ethernet speed.
Will upgrading to Archer A9 improve wifi speeds closer to gigabit?
I have WiFi6 devices, 1-1.5 years old and latest hardware and firmware.

Reply

+info

From Kirsten on September 11, 2020 :: 11:07 pm

ONT box with ethernet cable from ont box to router. no TV or phone just internet

Reply

It should be faster

From Josh Kirschner on September 17, 2020 :: 8:43 am

The Archer A9 provides faster theoretical WiFi speeds, especially for 5GHz, and that should translate into faster real world results. However, actual speeds will depend on a number of factors, such as distance from the router and potential interference.

Reply

ASUS Router

From Allann Marra on September 15, 2020 :: 6:16 pm

So I changed the “FIOS” router (the one where the coax was connected to along with the ethernet.) Going forward I am using Version only for internet, so I disconnected the old router coax (the whole 9 yards) connected my new ASUS router and everything is working, VERIZON took toooo long to come on but internet service is up and running like nothing happened. However I noticed that the network name and password that I used to test connection is still the same as when the FIOS router was connected. Is this correct? or will this change after a couple of days of the recent change I made?.

Reply

Can you clarify?

From Josh Kirschner on September 17, 2020 :: 8:46 am

The WiFi netwrok name should be to whatever you set it to on your new Asus router. The Asus came default with something different, but the easiest thing to do would have been to change it to your existing network credentials so all your devices would seamlessly connect to the new router without requiring resetting then network name and password. Is that what you did?

Reply

Response to ASUS Router

From Allann on September 17, 2020 :: 4:57 pm

Yes, and never called Verizon, just connected an Ethernet from ONT to my ASUS and other wired connections and then made sure ASUS name and password was same as the Verizon Router. Everything seems to be working fine, your article was excellent by the way, thanks for your insight and expertise.

Allann

Reply

Perfect guide

From Long on September 18, 2020 :: 12:17 am

I am replacing a FiOS router with a TP-link Mesh system. This guide provides everything needed! Thank you so much!

Reply

mesh net question

From Carl on September 18, 2020 :: 4:00 pm

So, I have fios internet gigabit speed.  I want to use my own router.  I am looking at https://www.amazon.com/TP-Link-Deco-Replacement-S4-3-Pack-dp-B084GTH5LL/dp/B084GTH5LL/ref=dp_ob_title_ce

Do I need anything else? or will the ethernet from verizon plug right into this? and then I can send back their router.

Reply

You can plug your ONT

From Matt P. on September 18, 2020 :: 4:43 pm

You can plug your ONT directly into a mesh router using ethernet. Your INTERNET will work just fine. However, if you use a Verizon set top box, your TV services (like your channel guide and program information) will not. See my detailed comment on this problem above. So far, I have not found a solution.

Reply

set top box

From Jonathan on October 07, 2020 :: 12:14 am

Im looking to do away with my Verizon router. If I understand correctly.. Switch service to ethernet. connect ethernet to new router. Lose some functionality on set top box.

Im pretty sure my set top has an ethernet connection in the back. could this be used to regain the services lost? If Verizon installs either coax or ethernet based on need, then im sure they have a set top box that uses ethernet if not both.

Reply

Fios set top box is the issue

From Josh Kirschner on October 07, 2020 :: 8:54 am

I haven’t heard of anyone successfully restoring set top box functionality after the switch. I think the issue is that, in addition to the set top box requiring coax to connect, it also uses the Verizon router for authentication for some TV features.

No on demand

From Jonathan on October 07, 2020 :: 11:44 am

Yea. While I still have my old router, I’m experimenting a lil. I disconnected the router. The guide works but no on demand due to “no network connection”

I have an ethernet port in the back of my set top box, but pretty sure it’s an output because its next to hdmi.

Does Verizon only connect to the set top boxes with coax? I thought someone mentioned that they give u the option. If they do give u the option, there has to be a way to use ethernet with a set top box

FiOS to Fiber Optic WAN port?

From TJG on September 22, 2020 :: 8:25 pm

Great article! I’m about to move into a neighborhood with FiOS, and I’m curious if Verizon will run Fiber directly to my router, or at least allow me to run my own Fiber from their box to my router?  I have a full rack setup of IT gear and WiFi mesh using Ubiquiti equipment, and am using the UniFi Dream Machine Pro, which accepts Fiber SFP or TWINAX cables on the WAN port.  Do you know if Verizon will support this?  Otherwise, I do have the ethernet port for WAN connectivity, but would love to use the Fiber option.  Thanks!

Reply

Synology RT2600ac to replace Verizon Gigabit Router

From Johnny on September 23, 2020 :: 4:01 pm

Internet only, bought the Synology and when I went to plug the ONT (CAT7) cable to the new Synology router, it wouldn’t fit because Synology requires a CAT6 cable. Any suggestions?

Reply

Shouldn't matter

From Josh Kirschner on September 23, 2020 :: 6:35 pm

Cat 6 and Cat 7 cables use a RJ45 connector, so shouldn’t matter which type of cable you use to connect your ONT to your Synology router - both should fit. If the cable isn’t fitting in the jack, something is either wrong with the cable or the router port.

Theoretically, the Cat 7 could deliver higher speeds, but doubt you’ll see much difference for that application.

Reply

May Lose TV Features

From Wendy Concha on September 29, 2020 :: 8:49 am

Hi and great article! I’m switching from Optimum to Fios this Monday and was hoping to keep my current setup which is:

Modem
Main router connected to modem
Four additional routers connected to main router

I got the Fios gigabit package (includes VOIP, TV, etc.) which comes with a modem/router combo. I was hoping to use ONLY the modem half to replace the Optimum modem.

If that’s possible and I override the Fios router, which features may I lose with TV?

OR

Can I make the Fios router my main router but keep my additional personal routers in place? If so, will I still lose features?

I love my Asus routers and the main one has 8 LAN ports. I don’t know how many ports are on the Fios router.

Thanks!
Wendy

Reply

You need the Fios router for TV

From Josh Kirschner on September 30, 2020 :: 1:24 pm

Based on everything I’ve read, as well as the experiences of others on this comment thread, you have to use the Fios router if you want to have all of your TV features work properly. Else, you may lose features such as VOD and the channel guide.

You can use the Fios router as your main router and connect your Asus router to it in bridge mode so your wireless network runs off the Asus. I don’t see much benefit in doing that, though, unless you’re using the Asus as a hub for an existing Asus mesh or extender system. The eight LAN ports are definitely more than the four on the Fios Gateway, but what do you need eight LAN ports for? Other than hooking up your PC directly, and maybe a network printer or a gaming system, what do you use that couldn’t run perfectly fine off Wi-FI?

FWIW, my Eero mesh system has one LAN port, and I don’t miss having more. We’re running 5 PCs, an XBOX, Roku, a network printer and countless phones, smart displays and IOT devices on our Wi-Fi network without issue.

Reply

FiOS router required for TV services

From Matt P. on September 30, 2020 :: 2:55 pm

I’ve come to the same conclusion: If you’re using a FiOS set top box, TV services like the channel guide won’t work unless you use the FiOS router. And if you’re using the FiOS wifi 6 router, there’s no added benefit gained from using a mesh router from a different manufacturer.
The super annoying thing is that manufacturers like Netgear must know this. Yet they don’t make this clear in their materials. For that matter, neither does Verizon. This isn’t some minor technical detail—it’s a major known issue that is guaranteed to result in dissatisfied customers.

Reply

Update on keeping my own routers

From Wendy Concha on October 03, 2020 :: 12:09 pm

So I was able to keep my own routers without issue. The Fios router is now my main router, and my Asus 8 port router had an IP conflict so I assigned a different IP to the Asus router and all is right with the world. 😊

Reply

Moving my Verizon Fios router to a new room

From Carrie Croshaw Graham on October 03, 2020 :: 4:48 am

We currently have Fios internet. at one time we had tv and internet so my cable outlets have all been wired for Fios tv.
My question is, where my Router and “Fios brain” are upstairs and I have terrible WiFi connection downstairs. We keep dropping the regular internet and 5g. I was hoping I could move the router to a new room to try and increase my WiFi signal. How can I do this? Shouldn’t I be able to plug the router into the coax connection in the other room to receive the signal?

Reply

I don't think so

From Josh Kirschner on October 07, 2020 :: 8:47 am

I’m guessing (but don’t know for sure) that the signal going through your coax for the TV is not the same as what would be sent to your router. The best option may just be to try it - plug your router in somewhere else and see if it works. If not, going with Eero or another Wi-Fi mesh system should solve your issue.

Not clear on what you mean by “5G”, though. That usually refers to your cellular signal, which has nothing to do with your Fios router.

Reply

No 2.4ghz only 5ghz

From Jonathan on October 07, 2020 :: 11:54 am

I’m getting rid of my old router because my 2.4ghz channel isnt showing up. I reset the router, made both channels separate, they both show as active but only the 5ghz shows up in network. All my smart devices run on 2.4ghz, so I cant use anything right now. I did everything I would do with tech support. The only option I found was to get a new Verizon router, which I dont want to do again

Reply

Cutting the cord

From Reba on October 07, 2020 :: 12:40 pm

We are getting ready to cut the cord to cable TV, but haven’t cut it yet.  We are having new FIOS lines installed to upgrade the internet to the GIG package in anticipating of going 100% streaming.  Currently, we have a Verizon (our service is now Frontier) router - its older - its an Actiontec MI424WR.  I plan to cancel the TV service as soon as we have verified that the new internet and streaming services are all functioning, so only a day or two.  We would have three TV’s, 3 cell phones and 1 iPad plus a computer all connecting.  We already have an EERO mesh network connected to the current network for coverage throughout the home.  My son does online gaming with his friends through his PS4.  What router would be best, without being overkill for our situation?  Single story home - U-shape - about 2700 sq. feet.  I was looking at the Nighthawk X10 and the TP-Link Archer C3150 V2, because they were highly rated by a couple of reviews, but are these overkill?  They have very spotty availability, and to my surprise, I would need it by tomorrow, so need something I can get delivered overnight, or pick up in the morning at Best Buy.

Reply

Why not just use Eero?

From Josh Kirschner on October 07, 2020 :: 3:14 pm

If you already have an Eero mesh system, why not just stick with that? You should be able to use your Eero hub as your main router and you can add additional beacons as needed. It won’t be as fast as one of the newest routers (including the new W-Fi 6 models from Eero), but if it’s working for you now…

Reply

How to release IP address on Verizon model #G3100

From BC on October 08, 2020 :: 2:30 pm

Verizon recently replaced my ONT and gave me a new G3100 router that they’re charging me $15/mo for.

Using https://192.168.1.1  and admin pw to connect to the gateway there is a very rich interface with many settings and options, but no “MY Network” icon, no “Settings” anywhere and no “Release DHCP Lease”.
Where the heck is it?

Reply

Try the other option

From Josh Kirschner on October 13, 2020 :: 8:09 am

Rather than typing the local IP address, go to myfiosgateway.com and see if you see a different menu. Otherwise, is there a search option in the menu where you can look for DHCP? If not, maybe Verizon tech support can help you find it. Unfortunately, I don’t have a Verizon device I can check for updated menu options. Worst case scenario, the DHCP lease will be released automatically after some period of time (probably within a few hours).

Reply

I found it!

From BC on October 13, 2020 :: 11:29 am

@Josh - Thanks, but myfiosgateway.com -vs- IP made no difference. But I did finally find it after more rooting around in the settings.
This may be useful to others so here it is:

From the main menu:
In the “Network” box click “>” at bottom of box
Select “Network Connections” tab
  Broadband Connection (Ethernet/Coax) line click “Edit”
Broadband Connection (Ethernet/Coax) page
  “Setting” at bottom of page
Broadband Connection (Ethernet/Coax) Properties page
  Network connections tab
  Scroll down for “DHDP Lease:” Release/Renew

Reply

Order Fios for my new house to use with my Orbi RBR50

From Flavius on October 13, 2020 :: 9:52 pm

Hi!

I am moving into a brand new house and I am ordering Fios for my Internet provider (no TV or phone). I want to use my Orbi RBR50 router with two satellites. Do I need to let the technician know ahead of time that I want to use my own router instead of theirs? I placed my order online with them and it shows service available to my new address and I selected that I am bringing my own router. What should I expect?

Thanks much!!

Reply

May depend on the techician

From Josh Kirschner on October 14, 2020 :: 7:41 pm

I am guessing that you should be able to plug in the router and be good to go. And if the technician is knowledgeable, it shouldn’t be an issue. If the technician is not knowledgeable, you may get into a whole back and forth about how you can’t use your own router or some silliness. I’m not sure what you can do in advance, though, since I would be surprised if Verizon lets you get in touch with your technician ahead of time.

Reply

Thanks Josh

From Flavius on October 14, 2020 :: 7:55 pm

Thanks Josh!

I got the Fios app and there is a place to “leave a note for your technician” where I said that I am planning to use my own router Orbi RBR50. Unless this comment entry in the app is just bogus, the tech should know when he comes to the house.

BTW, would the ORBI RBR50 work with Fios? I am subscribing for the 200 MBS seed package.

Thanks again!

Reply

Hi Josh!Got the technician from

From Flavius on October 26, 2020 :: 4:34 pm

Hi Josh!

Got the technician from Verizon Fios to install the Internet at my new house with my Orbi RBR50 and everything went well and quick. Connecting my Orbi to the Verizon box and I am getting speeds up to 320 MB although my package is up to 200 MB.

Thanks!

Reply

Great!

From Josh Kirschner on October 27, 2020 :: 9:40 am

Great to hear! Glad it worked out for you.

Best,
Josh

Just replace FIOS WIFI Service

From Larry Sclafani on October 15, 2020 :: 4:14 pm

Greetings,
With Fios TV, Internet & Phone in a large home with many TVs and very poor wifi service. Is it possible to turn off the Wireless function on the Verizon router then plug in my WiFi mesh router to use as our priamry Wireless Lan? Need tom maintain all TV and phone functinality. Would this result in Double NAT? Or could we put the Verizon Router in Bridge Mode and still maintain TV & Voice.

Reply

Don't understand all this lost tv services

From Mark G on October 20, 2020 :: 9:23 pm

Hello,

Great write up! One point I’m a little lost on is all this talk about loosing TV/set-top box functionality if the Verizon router is replaced. I’m pretty sure when there has been issues with my MI424WR-GEN3I Verizon router and I’ve turned it off the set-top box still worked 100% fine. It couldn’t have been validating anything to send to my TV at that point. Also, does that mean that Verizon FIOS TV only customers have to rent a router for TV only?

Reply

G3100 blues

From Jonathan Udell on October 25, 2020 :: 5:02 pm

Before I send my just purchased TP-Link RE505X extender back for credit, thought I’d run this by this forum and see if anyone has heard of this.  We recently updated our FiOS router to a G3100.  The new router is great in close proximity to it, but actually has worse WiFi speeds at ends of house and out on deck.  Worse than the prior router.  So I got the TP-Link to help out at the deck end.  Multiple efforts to set it up failed.  Neither the app (Tether) nor WPS method will work.  In fact the extender will not even see my G3100 during setup when it is resting 15” away from it.  It will see my printers, my phones (hotspots), and even the neighbors WiFi in both directions and they are detached homes.  So over the course of a pair of phone calls and web chats with Verizon techs they kinda sorta round-about admitted that no 3rd party extender will work with my 3100.  Software baked in to prevent it.  Have you ever heard of this before and/or know of a workaround?  And – unfortunately, we are using FiOS for TV as well so based on the info you provided about the guide and such it sounds like we may not be able to boot the 3100 in any event.

Reply

It "should" work

From Josh Kirschner on October 26, 2020 :: 10:21 am

An extender is just picking up and connecting to an existing Wi-Fi network, so it seems unlikely that software on your G3100 would prevent it - you could always at least see the network. The fact that you’re not seeing the network at all suggests an issue with the TP-Link extender configuration. These steps on the TP-Link site provide steps you can take if the extender can’t see your host network: https://www.tp-link.com/us/support/faq/2608/. Let me know if any of them work.

Reply

Will existing Actiontec router provide an acceptable speed?

From Thomas Koehler on October 26, 2020 :: 12:55 pm

This thread has been very informative so thank you.  I currently have Fios TV and internet, with internet speeds at 25/25 and that has been sufficient for my needs. I have 4 devices but mostly only 1 connected at any time.  They allowed me to buy the ActionTec M1424WR router, Rev. I and WPA2, so I have been paying no router rental fee.  I also have the Tellabs 612 ONT.  I want to drop the TV portion and Verizon says their minimum plan would now be 200 Mbps and I need to rent/buy their new router.  You had mentioned in a previous reply that my current router would not provide “optimal speeds” but, in your opinion, would it provide acceptable speeds to stream content to my TV going forward?  Thanks for your time.

Reply

Yes, it should be fine

From Josh Kirschner on October 26, 2020 :: 1:03 pm

Your current ActionTec M1424WR router provides wireless speeds up 300 Mbps. In real life, you won’t get that, but, if you have a decent Wi-Fi signal to your TV you should have more than enough bandwidth for streaming, even in 4K.

Reply

Thanks!

From Thomas Koehler on October 26, 2020 :: 1:32 pm

Thanks for your reply!

Reply

how to us att router model 4111n with fios otn

From richard on October 30, 2020 :: 12:25 pm

Hi Josh,

It seems Verizon Fios OTN is installed, i wonder if possible to use ATT router with version Fios OTN . ATT router model is 4111n.

Thanks!
Richard

Reply

Not sure

From Josh Kirschner on November 04, 2020 :: 11:03 am

Not having tested it, it’s hard to say. However, I wouldn’t be surprised if you have issues as the AT&T Gateway router is configured to work with AT&T internet and may have software that conflicts with using it purely as a router for Fios. Hard to know unless you try it.

Reply

G3100 blues update

From Jonathan Udell on October 30, 2020 :: 12:43 pm

Well perhaps good things come to those that wait, or at least delay returning the hardware.  I got a phone call today from a Verizon tech, about a week after I last spoke with them.  He was far better than any of the prior techs I spoke with.  He remotely split my G3100 to discreet 2.4 and 5 GHz wifi and then ran me through the setup for the Re505X.  Succesfully got the 5GHz band setup.  I will work on getting the 2.4 running but at the moment my 5GHz seems to be pretty good throughout the house.  Will find out more this weekend after the weekly zoom calls with family and friends.

Reply

Thanks for the update

From Josh Kirschner on November 04, 2020 :: 11:07 am

Not clear why it was necessary to split the network to get the TP-Link extender to pick it up, but if it works, it works. Thank you for the update!

Reply

trying for faster speeds and coverage

From John on October 31, 2020 :: 6:04 pm

I have a Fios G3100. It has both ethernet and coaxial cable ( i assume for tv). I have gigabit service, going into the router I have about 950 speed however coming out using wifi I get have the speed. I am looking for 2 things better coverage from one end of the house to the other and faster speed. What would you recommend?

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Mesh system will do it

From Josh Kirschner on November 04, 2020 :: 11:12 am

Using a mesh system will get Wi-Fi through your house. You didn’t say in your note above what your current speed is, but if you get one of the latest Wi-Fi 6 compatible systems (see this one from Eero: https://amzn.to/3k5NsEx), you should have more than enough throughput for any current applications.

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No internet to Eero after releasing DHCP

From Abm on October 31, 2020 :: 8:06 pm

Hi Josh

This post is super helpful but I am stuck post releasing DHCP lease. Release the DHCP, unplug the ethernet cable from the verizon router, and then plug into my eero. After that the eero never establishes an internet connection. Is there something I am missing?

Thank you!

Reply

Didi Verizon switch your ONT from coax to Ethernet?

From Josh Kirschner on November 04, 2020 :: 11:19 am

Did you call Verizon to switch your ONT from coax to Ethernet and did you test that Ethernet was working using your old Verizon router by unplugging the coax cable and just trying via Ethernet? If you already did that, you can also try calling Verizon support to see if they can manually release the DHCP lease and see if that fixes things.

Reply

Isn't the G1100 Required as a Modem?

From Michael on November 01, 2020 :: 12:22 pm

Josh, I have the same setup as you initially did.  G1100 connected to the Fios ONT via coax.  I want to ditch the G1100 in favor of an Eero system but isn’t the G1100 required as a modem?  Eero states the ONT and Eero aren’t modem’s so I imagine it’s still needed?  The eero support page mentions connecting the ONT via ethernet directly to the eero but perhaps I’m reading that incorrectly and they mean ONT via ethernet -> G1100 -> eero?

Reply

The ONT is your modem

From Josh Kirschner on November 04, 2020 :: 11:22 am

The Fios ONT is your modem, so you just plug the Eero into the ONT (following all the steps above) and you should be good to go. However, if you have Fios TV and/or VoIP, you will need to keep the G1100 and connect the Eero to the G1100 in bridge mode.

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Eero support pages need updating

From Michael on November 04, 2020 :: 9:46 pm

Thanks for the response, appreciate you taking the time to answer these questions. Looks like eero needs to update their support pages or at least qualify this statement from their “setting up eero with Verizon Fios” article.

“ (The ONT isn’t a modem and doesn’t act as a network bridge - it just changes the optical signal to an electric signal used by your router).”

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Let me clarify...

From Josh Kirschner on November 04, 2020 :: 10:21 pm

Technically, the ONT isn’t a “modem”, but it plays the same role as a modem would for a cable system. So I was being overly simplistic in my prior answer. But the end result is the same - the G1100 is not required to convert signal from the ONT to your router.

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