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Review of the Nuheara IQbuds2 Max

by Stewart Wolpin on January 29, 2021
in Guides & Reviews, Phones and Mobile, Headphones, Health and Home, Health & Fitness, Top Picks
Rating: 4.5 Stars 4.5 stars

Techlicious editors independently review products. To help support our mission, we may earn affiliate commissions from links contained on this page.

Nuheara's IQbuds2 Max true wireless buds with active noise cancellation are arguably the best-sounding true wireless buds for both music and conversation. Three related features set the IQbuds2 Max apart:

  1. Ear ID, a listening test that molds the buds' sound output to match each user's individual hearing idiosyncrasies
  2. IQbuds2 Max's wide variety of situational sound presets and customizations for ambient listening – being able to hear what's going on around you without removing the buds
  3. Enhanced hearing – IQbuds2 actually boost the volume and clarity of voices to make conversation clearer with the buds still in your ears

Neither Ear ID nor its ambient listening modes are necessarily unique to the IQbuds2. But the IQbuds include arguably more customizable features than any other true wireless buds, their Ear ID and ambient listening functions are more extensive and expansive, and the ambient sound settings transform the IQbuds2 Max into a hearing assistive device.

But most of all, the iQbuds2 Max are among the best-sounding true wireless buds of any stripe. Only shorter-than-usual battery life and a high price tag of $399 (on Nuheara and Walgreens) mar the IQbuds2 otherwise impressive features.

Setting up the Nuheara IQbuds2 Max

At the heart of the IQbuds2 aural abilities is Nuheara's Ear ID, which is actually the clinical NAL-NL2 test from the National Acoustic Laboratory(NAL) used by audiologists to tune hearing aids that make "speech intelligible and overall loudness comfortable." Practically, Ear ID finds out what you can hear, then molds the IQbuds2 Max sound output to help compensate for age-related high-frequency hearing loss, improving overall aural performance for both conversation and music.

As with past iterations, Nuheara's Ear ID test needs to be conducted in a dead-quiet room. Various tones at various frequencies and various volume levels are emitted for each ear; you indicate in the app when the tone becomes audible. The whole Ear ID process takes less than 10 minutes.

The IQbuds2 Max are not the only true wireless buds that include a hearing test; the Soundcore Liberty Air 2 ($99, check price on Amazon) buds, for instance, include a similar "Hear ID" test. The Air 2 buds lack the IQbuds2's expansive noise canceling and ambient sound capabilities, however, amongst other attributes. The forthcoming Olive Pro (April, pre-order $199, $299 regular price), which are both an FDA-registered hearing aid and true wireless buds, also will include a five-minute app-based hearing test.

Onboard controls and fit of the Nuheara IQbuds2 Max

Nuheara IQbuds2 Max

To enhance the IQbuds2 Max's noise-canceling capabilities, Nuheara includes six sets of ear-sealing ear tips, three silicone, and three foam, in small, medium, and large sizes. Medium silicone tips are already attached.

The buds themselves slip easily into your ears but protrude a bit, not uncommon for true wireless buds. In this age of Covid mask wearing, however, you have to be careful when donning or removing a mask's ear straps so their elastic doesn't accidentally catch and snap the buds and send one or both flying. The ear tips are the IQbuds2 Max's lone means of support within your ears. These fit relatively firmly without feeling constrictive or uncomfortable during hours-long listening jags. However, with no other lobe support such as hooks or wings available on some other more sports-oriented buds, the IQbuds2's fit could become looser during a jolting, sweaty workout. Nuheara says the IQbuds2 are IP54 "sweat and rain resistant."

To toggle between listening modes and options, IQbuds2 provides a broader set of custom on-bud tap-touch controls than any other wireless buds. Within the app, you can specify what functions or controls operate on each bud via a single tap, a double tap, or long tap, including favorite ambient-sound environmental presets, track back or skip, volume up/down, or Siri. On the right bud, you can assign a single tap to toggle between ambient mode on/off or simultaneously pause the music and activate ambient mode. This is convenient for quickly switching between noise-canceled music listening and engaging in conversation or hearing a PA announcement.

Sound quality of the Nuheara IQbuds2 Max

The sound quality of the IQbuds2 Max, especially for music listening, is excellent. You get clean, full-bodied, bright, airy, and natural sound with a wide soundstage, with, thanks to the Ear ID, a full range of frequencies, as well as excellent balance between treble and bass.

But it's their situational ambient sound capabilities that make the IQbuds2 Max's worth their elevated sticker price. Three external microphones on each bud allow you to hear what's going on around you. All noise-canceling true wireless buds offer a similar configuration with varying effectiveness, but the IQbuds2 Max handle ambient sound better than anyone. For conversation, voices are emphasized, noticeably sharpened with enhanced volume both in live conversation and phone calls. Not only do the IQbuds2 Max enable you to conduct clear conversations without removing them, but the Nuheara IQbuds app offers more situational and volume level ambient sound customization than any other true wireless model. Only the Samsung Galaxy Buds Prodo a slightly better job at pure ambient sound amplification.

Nuheara app

Within the Nuheara IQbuds app, you get seven ambient, what Nuheara calls World, environmental EQ presets – workout, street, home, office, restaurant, driving, and plane. You can pick up to four environmental favorites, which you can then toggle through onboard controls on the buds.

In addition, the Nuheara IQbuds app provides four ambient sound settings for all their environmental presets:

Volume: You can toggle between three volume modes: World On, the IQbuds2 Max ambient mode; World Off, all aural processing turned off and simply relying on the IQbuds2 Max's ear tips to seal your ear canal to block ambient noise; and ANC (active noise canceling), which dampens noise as effectively as any noise-canceling buds I've tested. With World On, you can adjust ambient sound volume levels.

SINC (Speech in Noise Control): Instead of amplifying every, often insignificant sound, SINC control allows the IQbuds2 Max to filter unnecessary ambient sound and focus on voices. With World On, this feature gives you sliding scale control over how much ambient sound or how much speech you hear. The difference between the two is stark. When set at the "speech" end of the SINC scale, ambient sound is dampened while voices are amplified, sharpened, and words are easier to discern, such as when you're conducting a personal conversation in a crowd (if that problem ever rises again), or when trying to watch to TV with a loud air conditioner humming in the room.

World EQ: With World On, you can highlight bass or treble tones on a sliding scale; filtering treble minimizes otherwise amplified incidental sounds such as keyboard key clacking, light switch clicks, water spritzing from faucets, door hinge creaks, zippers, keys jangles, floorboard creeks, et al.

Focus: Allows you to switch between hearing either only what is right in front of you or to hear everything going on all around you, although I could detect little difference between the two settings.

Charging case and battery life of the Nuheara IQbuds2 Max

IQbuds2 Max's one performance disappointment is battery life, especially considering IQbuds2 Max's eye-popping price. You get five hours of music listening with World off – no aural processing at all, 4.5 hours with either ambient sound "world on" activated or ANC on, all of which is well below average for noise-canceling true buds. There are a plethora of less expensive noise-canceling bud models that provide far longer noise-free listening battery life. The Sony WF-SP800N ($199, check price on Amazon), for instance, play for nine ANC-enabled hours. The Cleer Ally Plus ($149, check price on Amazon) let you groove ambient-sound free for 7.5 hours. Even the $119 Edifier TWS NB (check price on Amazon) supply five hours of ANC music enjoyment.

You do get 80 minutes of listening (with World modes off) after a 15-minute charge and 8.5 hours of battery life if you use the IQbud2 strictly for hearing assistance with World modes on – no music playing.

At 3 x 2.25 x 1 inches, the IQbuds2 Max's charging case, which provides three full recharges, is of average size, nearly twice the size of Apple's AirPods Pro case but smooth and rounded, so it's relatively flat and easy on the pockets. One major improvement Nuheara made in the IQbuds2 Max was building in magnets so the buds snap into place, which is how most other true wireless cases are designed. A now old-fashioned microUSB jack, rather than the new-fangled USB-C, is used for recharging the case.

Using the Nuheara IQbuds2 Max with the IQstream TV accessory

IQStream TV

For private or enhanced TV listening, Nuheara sells the small IQstream TV ($99 on Nuheara and Walgreens) Bluetooth attachment, which streams stereo TV sound to any pair of Nuheara IQbuds. Thanks to Ear ID tuning and the IQbuds2 Max's extensive aural settings, you'll get enhanced dialog volume and clarity.

Unlike Bluetooth headphones paired directly to a TV, you can listen through your IQbuds while the TV volume remains normal and adjustable for anyone else in the room. And with the IQbuds2 Max's ambient sound settings, you can still engage with other people in the room, or, by activating World Off noise canceling, listen without being disturbed by those around you.

IQstream TV runs on an AC connection or for eight hours on its rechargeable battery – even though the IQbuds2 only run for five hours ANC TV listening.

In addition, for some reason, the Bluetooth StreamTV disconnected from the iQbuds2of its own accord multiple times during a multi-hour listening session. This random disconnection occurred with two different test sets of IQbuds2 Maxes.

The bottom line

Nuheara IQbuds2 Max

Yes, the Nuheara IQbuds2 Max are more expensive than any other noise-canceling true wireless bud available. But they also are arguably the best-sounding true wireless buds for both music and conversation. Thanks to their Ear ID tuning, the IQbuds2 Max include the best and most customizable listening of any true wireless buds. Their combined ear tip seal and noise-canceling rank among the best for stifling ambient noise. And, the IQbuds2 Max are unique among true wireless buds acting as a hearing assistive device.

I can't give the IQbuds2 Max a perfect score, however. Their fit doesn't really make them suitable for active workouts, I expected longer single-charge battery life, and did I mention they cost 400 freaking dollars? And, they may be usurped by the upcoming – and less expensive and FDA-registered – Olive Pro ($299), which we selected for our Techlicious Top Picks of CES 2021 Awards.

But if you can afford them, and if you've got aging ears, the IQbuds2 Max enhance nearly everything you want and need to hear.

You can purchase the IQbuds2 Max on Nuheara and Walgreens for $399.

[Image credit: Stewart Wolpin/Techlicious, Nuheara]

Stewart Wolpin has been writing about consumer electronics for more than 35 years, including news, reviews, analysis and history, and has attended and covered nearly 50 Consumer Electronic Shows and around a dozen IFA shows in Berlin. For the Consumer Technology Association (CTA), he is an elector for and writes the official biographies of the annual CT Hall of Fame inductees, and is the keeper of the industry’s official history.



Discussion loading

Nuheara IQ Buds 2 Max are inexpensive because..

From Rick Levitt on February 01, 2021 :: 12:21 am

Hi,
I have received my Nuheara IQ BUDS 2 Max in July and I love mine!  I have lost my hearing in one ear when I was 2 years old due to the mumps.  Conversations have been getting more difficult and guessing what people were saying in noisy environments was difficult. 
  The IQ. Ups 2 Max has become such an important tool for me.  I hear people clearly with the ability to turn the volume to bionic catagory if wanted.
The active noise cancellation also tunes down very loud noises and protects your hearing!
  Hearing aids cost thousands of dollars.
I used to be self-conscious about wearing hearing aids but IQ Buds 2 Max look like other Buds.
  This is the 3rd generation of nuheara Buds I have owned and this generation product is second to none.
Thank You Nuheara for changing my life!

Reply

Trying out Nuheara and MD Hearing

From Gerald Mucci 371 on March 09, 2021 :: 9:26 am

After experiencing an audiology exam and fitting at Sam’s Club and a local audiologist (bad experience at local audiologist), I’m in the process of testing online hearing devices.

I’ve been using the MD Hearing CORE for several days ($1,000).  It is Bluetooth but not rechargeable.  It fits on top of the ear aka “behind the ear” (BTE) but is not a “receiver in the canal” (RIC). It does the job of enhancing hearing and is customizable.  Its flaws are: 1)  took MANY attempts at connecting Bluetooth. and 2) There is no color or other labeling indication for Left and Right devices.  These are both one-time issues that don’t matter after the initial setup.

Today I will begin testing the Nuheara device.  My expectation is that I will use the MD’s when out and about, in groups, out with my wife, etc.  I will be using the Nuheara’s while at home listening to the radio, music/videos from the computer and tablet, and using the phone.  I have the radio, tablet, computer, and phone linked to a hub with BT for integration of those devices.

This setup is more than just integrating sources with a set of headphones.  What makes the Nuheara unique is the ability to enhance ambient hearing while immersed in these other sources, like when my wife asks me a question from across the house.

Reply

Do I have to have my phone on me to use these?

From Altadawg on June 27, 2021 :: 1:14 pm

I would want these just for “hearing aid” use, not for music. I’m also one of those weird old dudes like Detective Bosch on the Amazon TV series who isn’t attached at the navel to his smartphone—I often don’t have mine with me. So my basic question is: once I get these set the way I want to, do I have to have the phone on me in order for them to function? No good to me at all, if so.

Thanks!

Reply

re: Trying out Nuheara and MD Hearing

From Stewart Wolpin on June 28, 2021 :: 7:07 pm

Altadawg –

The Nuheara IQbuds2 Max buds are NOT hearing aids – their ambient sound amplification capabilities is the gravy to their Bluetooth music listening meat. The buds are not useful without being paired to a smartphone and access to the Nuheara app.

If you’re looking for true over-the-counter hearing aids that don’t require a smartphone, check out the Eargo Neo HiFi. You can read my review of them on Techlicious here:

https://www.techlicious.com/review/review-of-eargo-neo-hifi/spotible.com/privacy.php/

Good luck!

Stewart

Reply

Thank you, Stewart

From Altadawg on June 29, 2021 :: 10:02 am

I suspect your clarification will help a number of others who, like me, still have a habit of calling our smartphones “telephones” ... no matter how securely we grasp the fact that they’re actually computers. (Yes, I did realize that any Bluetooth device would have to be receiving a signal from somewhere, but these days I wouldn’t have been surprised to learn that the Nuheara buds comprised both a transmitter and a receiver.) Many thanks for your lead to what I’m really looking for. I will check out your review soon.

Reply

Unhappy customer

From Gilbert on August 12, 2021 :: 9:54 am

I came across Nuheara product, from Nuheara advertisement.
I tired the test and was recommended by Nuheara to use IQbud2max. After reading and watching few reviews. I decided to go for it,  after Nuheara having assurance that,  Nuheara will take back, if the product doesn’t improve the hearing.

I visited Atlas website after my search from Google, under Atlas website brought me to Nuheara, I decided to buy it. After learning from my email that, Nuheara do not ship directly to customers from Perth Australia.

After trying for about two weeks, with Nuheara customer service, reading and watching many u tube how to set up that hearing aid  from their website after reading the IQbud2max product information.
IQbud2max FAIL to improve my hearing 

I decided to visit Atlas to seek help. To my surprise, I realized they don’t have any support or able to help me to resolve my problem.
I then told them that, since they are not able to help me, I wish to return the product that I brought from them. Atlas staff told me that, product sold are not returnable .
I just told my invoice, to my surprise later, there was a condition mention that good sold are not returnable or refund. Which is not according to the Nuheara website.
I am having a product that is worse off using it than without it.

Atlas is not willing to take back. They told me that, they only sell, don’t have the technical support and nothing they can do.

I wrote to Nuheara.
Nuheara put me to Nuheara representative in Singapore, he ask me to return to the one I brought.  He cannot accept return.
Nuheara local respresntive promise to have someone in Australia to assist me, but never call me.

It is very disappointing, Atlas and Nuheara is selling a professional product, they knew  that such product do need to provide technical support.

Unfortunately they only interested to sell the product,  not willing to look into  providing product and customer service.
That is  irresponsible  and unprofessional, not taking responsibility and putting the customer helpless and in an impossible situation to resolve the problem.

I hope Atlas and Nuheara will revisit the problem, they will look into the problem and work on putting on their  customer interest.

Until the problem is addressed, I don’t recommend anyone to buy such product with both company, until they willing to help customer NEED to resolve a  problem that a product fail to provide.

I am considering bring up the problem to CASE in Singapore, to resolve this problem, if I fail to have a fair answer

Reply

not worth the money

From David on September 30, 2021 :: 12:27 am

I’ve had my IQbuds for a couple for months and the sound quality for music listening is good.  They hearing aid quality is useless. Save yourself the money and frustration.

I would NOT recommend these for anyone who needs help hearing.

Reply

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