Most Amazon gift cards come with the amount printed on the physical card or in the eGift card that came in your email. But if you don’t know the amount on an unredeemed Amazon gift card or want to see how much is left on an Amazon gift card that you’ve already redeemed, there are ways to find out.
How to check the balance on an Amazon gift card
When you redeem an Amazon gift card, the money is applied to the gift card fund that stores the value of all of your Amazon gift cards. Here's how to check the balance on your Amazon gift cards.
To check the balance of your Amazon gift cards on your computer:
- Go to Amazon.com.
- Go to the Accounts page. In the upper right, select “Account & Lists” and then “Account.”
- Select “Gift cards.”
On this page, you will see your “Gift Card Balance” and your “Gift Card Activity.” In the “Gift Card Activity” section, you can see all gift cards that have been claimed and when gift card funds were applied to purchases.
To check the balance of your Amazon gift cards on your phone:
- Open the Amazon app
- Select the Account icon (person icon) in bottom navigation bar.
- Scroll down to the “Payments” section and select “Manage gift card balance”
On this page, you will see your “Gift Card Balance” and your “Your balance activity.” In the “Your balance activity” section, you can see when you claimed your gift cards and when you used gift card funds to make a purchase.
Once you have money in your gift card fund, Amazon will automatically use the gift card balance for your purchase. So when you're shopping on Amazon, you don’t have to remember to use your Amazon gift card (unlike using Visa or Amex gifts cards on Amazon). If you want to save your gift card funds for specific purchases, you can opt out of using your gift card money. In the “Choose a payment method” section when checking out, click on "Change," scroll down to the "Your available balance" section, and uncheck the box next to “Use your gift card balance.”
How to check the balance on an unredeemed Amazon gift card
Amazon will not let you check the gift card balance on an unredeemed gift card. You have to either call Amazon customer service at 888-280-4331 or redeem the gift card.
To redeem your Amazon gift card on your computer:
- Go to Amazon.com
- Go to the Accounts page. In the upper right, select “Account & Lists” and then “Account”
- Select “Gift cards”
- Select “Redeem a Gift Card”
- Enter your gift card number in the “Enter claim code” box and select “Apply to your balance”
To redeem your Amazon gift card on your phone:
- Open the Amazon app.
- Select the Account icon (person icon) in bottom navigation bar.
- Scroll down to the “Payments” section and select “Manage gift card balance.”
- Select “Redeem another gift card.”
- Enter your gift card number in the “Enter claim code” box and select “Apply to your balance.”
Once you have redeemed a gift card, you cannot transfer the money to another account. However, you can immediately purchase another gift card to send to another person.
Updated on 11/28/2022 with current instructions and screenshots.
[Image credit: Amazon gift card via BigStockPhoto, screenshots via Techlicious]
For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.
Amazon Gift Card Balance
From Jim on February 02, 2021 :: 7:33 pm
Everything I have seen on the Internet, including Amazon.com tells how to view the value of an Amazon gift card THAT HAS BEEN UPLOADED to an Amazon account (whether redeemed or not), but not how to simply find out the value of a gift card that was purchased for someone else. This is easy to do with store gift cards, but for some reason Amazon seems to require that the gift card be uploaded into your account in order to give you the balance on the card (whether or not your intention is to redeem it at that time). How can I find out the value of an Amazon gift card that belongs to someone other than me without being required to upload it to my Amazon account?
The only way to check
From Suzanne Kantra on February 03, 2021 :: 6:52 pm
The only way to check the amount on an unredeemed Amazon gift card is to call customer service. Go to this Amazon page (https://amzn.to/36EY74O) and click on the link to have them call you (the chatbot can’t help with this). You’ll have to read them the redeem code and they can tell you how much the card holds.
Your answer to Jim does not help
From T on May 13, 2021 :: 6:38 pm
In answer to Jim, you provide a link but the link simply opens the Amazon sign on page and there is no link as you state to “have them call you.” I have searched the Amazon site to find a way to do what Jim asks about, and even when I click on their “Contact Us” link, it simply opens the sign on page. For such a seemingly simple task, Amazon makes this extraordinarily difficult. How does a person actually confirm the value of Amazon gift cards as Jim asks?
It does help.
From Josh Kirschner on May 13, 2021 :: 9:12 pm
Follow the link, sign in to Amazon (if you’re not already) and you’ll see the options have them call you.
Close but not quite
From T on May 14, 2021 :: 12:23 pm
And if you do not have an Amazon account, how do you check the value of the gift card? Where is the option to call their customer service or use an alternate method for obtaining the information without an account? Not everyone has or wants to create such an account.
Walk me through that...
From Josh Kirschner on May 14, 2021 :: 4:49 pm
Can you give me the situation for why you would want to know the balance of an Amazon gift card but you don’t want to have an Amazon account, which is the only place you could use that gift card?
In any case, if you don’t want to create an account, you can ask someone you know who has an account (which is likely most people you know) to check the card for you.
A situation? Very easy. If
From T on May 19, 2021 :: 3:14 pm
A situation? Very easy. If a person receives gift cards, wants to give them to others, and would like to confirm their actual value prior to giving them as a gift.
Based on the lack of finding a way to accomplish what I ask about, I assume Amazon provides no way to validate the value on their gift cards without creating an account which, again, some people would prefer not to do. This is poor customer service on the part of Amazon in an era when people have options for gifting.