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How to Check Your Amazon Gift Card Balance

by on December 29, 2020
in Tips & How-Tos, Shopping :: 12 comments

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Most Amazon gift cards come with the amount printed on the physical card or in the eGift card that came in your email. But if you don’t know the amount on an unredeemed Amazon gift card or want to see how much is left on an Amazon gift card that you’ve already redeemed, there are ways to find out. 

How to check the balance on an Amazon gift card

When you redeem an Amazon gift card, the money is applied to the gift card fund that stores the value of all of your Amazon gift cards. Here's how to check the balance on your Amazon gift cards.

Amazon gift card history

To check the balance of your Amazon gift cards on your computer:

  1. Go to Amazon.com
  2. In the upper right, select “Account & Lists” and then “Account”
  3. Select “Gift cards”

On this page, you will see your “Gift Card Balance” and your “Gift Card Activity”. In the “Gift Card Activity” section, you can see all gift cards that have been claimed and when gift card funds were applied to purchases.

Amazon gift card balance

To check the balance of your Amazon gift cards on your phone:

  1. Open the Amazon app
  2. Select the menu icon in the lower right (the three bars)
  3. Scroll down to the “Payments” section and select “Manage gift card balance”

On this page, you will see your “Gift Card Balance” and your “Your balance activity.” In the “Your balance activity” section, you can see when you claimed your gift cards and when you used gift card money to make a purchase.

Using your Amazon gift card funds

Once you have money in your gift card fund, Amazon will automatically use the gift card balance for your purchase. So when you're shopping, you don’t have to remember to use your Amazon gift card (unlike using Visa or Amex gifts cards on Amazon). If you want to save your gift card funds for specific purchases, you can opt out of using your gift card money. In “2 Choose a payment method” when checking out, uncheck the box next to “Use your gift card balance.”

How to check the balance on an unredeemed Amazon gift card

Amazon customer service

Amazon will not let you check the gift card balance on an unredeemed gift card. You have to either call Amazon customer service (or have Amazon customer service call you) or redeem the gift card.

Amazon gift card

To redeem your Amazon gift card on your computer:

  1. Go to Amazon.com
  2. In the upper right, select “Account & Lists” and then “Account”
  3. Select “Gift cards”
  4. Select “Redeem a Gift Card”
  5. Enter your gift card number in the “Enter claim code” box and select “Apply to your balance”

How to redeem an Amazon gift card

To redeem your Amazon gift card on your phone:

  1. Open the Amazon app
  2. Select the menu icon in the lower right (the three bars)
  3. Scroll down to the “Payments” section and select “Manage gift card balance”
  4. Select “Redeem another gift card”
  5. Enter your gift card number in the “Enter claim code” box and select “Apply to your balance”

Once you have redeemed a gift card, you cannot transfer the money to another account.

[Image credit: Amazon gift card via BigStockPhoto, screenshots via Techlicious]



Discussion loading

Amazon Gift Card Balance

From Jim on February 02, 2021 :: 7:33 pm

Everything I have seen on the Internet, including Amazon.com tells how to view the value of an Amazon gift card THAT HAS BEEN UPLOADED to an Amazon account (whether redeemed or not), but not how to simply find out the value of a gift card that was purchased for someone else.  This is easy to do with store gift cards, but for some reason Amazon seems to require that the gift card be uploaded into your account in order to give you the balance on the card (whether or not your intention is to redeem it at that time).  How can I find out the value of an Amazon gift card that belongs to someone other than me without being required to upload it to my Amazon account?

Reply

The only way to check

From Suzanne Kantra on February 03, 2021 :: 6:52 pm

The only way to check the amount on an unredeemed Amazon gift card is to call customer service. Go to this Amazon page (https://amzn.to/36EY74O) and click on the link to have them call you (the chatbot can’t help with this). You’ll have to read them the redeem code and they can tell you how much the card holds.

Reply

Your answer to Jim does not help

From T on May 13, 2021 :: 6:38 pm

In answer to Jim, you provide a link but the link simply opens the Amazon sign on page and there is no link as you state to “have them call you.” I have searched the Amazon site to find a way to do what Jim asks about, and even when I click on their “Contact Us” link, it simply opens the sign on page. For such a seemingly simple task, Amazon makes this extraordinarily difficult. How does a person actually confirm the value of Amazon gift cards as Jim asks?

Reply

It does help.

From Josh Kirschner on May 13, 2021 :: 9:12 pm

Follow the link, sign in to Amazon (if you’re not already) and you’ll see the options have them call you.

Close but not quite

From T on May 14, 2021 :: 12:23 pm

Josh,

And if you do not have an Amazon account, how do you check the value of the gift card? Where is the option to call their customer service or use an alternate method for obtaining the information without an account? Not everyone has or wants to create such an account.

Walk me through that...

From Josh Kirschner on May 14, 2021 :: 4:49 pm

Can you give me the situation for why you would want to know the balance of an Amazon gift card but you don’t want to have an Amazon account, which is the only place you could use that gift card?

In any case, if you don’t want to create an account, you can ask someone you know who has an account (which is likely most people you know) to check the card for you.

A situation? Very easy. If

From T on May 19, 2021 :: 3:14 pm

A situation? Very easy. If a person receives gift cards, wants to give them to others, and would like to confirm their actual value prior to giving them as a gift.

Based on the lack of finding a way to accomplish what I ask about, I assume Amazon provides no way to validate the value on their gift cards without creating an account which, again, some people would prefer not to do. This is poor customer service on the part of Amazon in an era when people have options for gifting.

How to check a balance

From Kyaw bee on February 21, 2021 :: 4:00 pm

How to check a balance amazon gift card

Reply

Lol

From Poopy on March 16, 2021 :: 7:48 pm

I love this!!!

Reply

Another grab by big business

From Dan on September 16, 2021 :: 7:09 am

So I just ran into this “gift card” business with Amazon when I returned something and expected to see a credit on my Amex card.  Instead it was put into my “gift card” account which is something I never signed up for and was not alerted to.  The money that I expected back was applied to other purchases but in the meantime Amazon had it to use and it made tracking the purchases on my credit card statement much more difficult because the amount of purchase was not the same due to the application of the “credit” in the gift card account I have that I did not want.  And, apparently, there is no way to opt out.  Therefore I will never buy clothes or anything else through Amazon if I have the slightest chance of having to return them. I think the whole think is sneaky.  Amazon is an amazing company but this “gift card” business makes for bad customer relations.  I spent a considerable amount of time fig it out and I am not happy about it!!!

Reply

You have a choice when you return something

From Josh Kirschner on September 16, 2021 :: 12:38 pm

When you return an item on Amazon, you’re given a choice of either a refund on your original form of payment OR an Amazon gift card credit on your account. The benefit of the gift card is that the money will appear in your account much sooner (I’ve seen it when the item gets scanned for return shipping). With the credit card refund, it can take a few days longer. And with a debit card, even longer than that.

Reply

Really?

From Dan on September 16, 2021 :: 1:34 pm

Maybe I missed it but I certainly don’t recall having the opportunity to make a choice about a refund or a deposit to a “gift card” account.  I certainly know I would not have chosen the later.  If I have another “refund” situation I will look for it because I don’t want my money just sitting there for Amazon’s use until I have to buy something else.

Reply

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