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How to Connect Blackweb Headphones & Earbuds to Bluetooth

by Josh Kirschner on February 08, 2019

Blackweb are a brand of inexpensive headphones and earbuds sold by Walmart. If you're having trouble figuring out how to connect your Blackweb headphones to Bluetooth, follow these steps:

  1. Turn on pairing mode for your Blackweb headphones
  2. Find your Blackweb headphones on your phone or laptop and pair them
  3. Confirm successful pairing
  4. Troubleshoot your Bluetooth connection.

1. Turn on pairing mode for your Blackweb headphones

Blackweb headphones and earbuds typically share the same button for Power On/Off and Bluetooth pairing. If you press and hold the button for two seconds, the headphones will power on and you'll see a flashing blue light. Hold the button for five seconds and you'll see the light alternately flash between red and blue — this indicates the headphones are now in pairing mode.

2. Find your Blackweb headphones on your phone or laptop and pair them

Android. Go to Settings and turn on Bluetooth. In Bluetooth click “Pair new device”. When you see your Blackweb headphones come up in the list, tap it and it should be paired with your phone.

iPhone. Go to Settings and then Bluetooth. Turn on Bluetooth. Look for your Blackweb headphones under “OTHER DEVICES” and tap on it to connect.

MacOS. On your Mac, choose Apple menu > System Preferences, then click Bluetooth. Select your Blackweb headphones from the list, then click Connect. If asked, click Accept.

Windows 10. Open “Bluetooth & other devices” in the System Settings either by clicking on your Bluetooth button in the tool bar and selecting “Show Bluetooth devices”. If the Bluetooth button is hidden, you'll find it under the upward arrow on the task bar at the bottom of your display (see below).

Bluetooth button on Windows 10

When the Add a device window comes up, click “Bluetooth”. Look for your Blackweb headphones in the list and tap on it to connect. Alternatively, search for “Bluetooth” in your Windows search box. When the Bluetooth & other devices window comes up, make sure Bluetooth is on then click “Add Bluetooth or other device” and select your device from the list.

3. Confirm successful pairing

When you have successfully paired your Blackweb headphones to your phone or laptop, the LED on your headphones will stop blinking and you should hear an audio confirmation that your device is paired (either a tone or voice confirmation).

4. Troubleshooting your Bluetooth connection

If you have followed the steps above and your device still isn’t pairing, try the steps in our detailed guide on how to fix Bluetooth pairing problems.

And if you're ready to ditch your Blackweb headphones entirely, take a look at our pick for the best Bluetooth headphones under $50.

[Image credits: Walmart, Techlicious]


Music and Video, Home Audio, Speakers, Headphones, Tips & How-Tos, Tech 101

Discussion loading

Pairing with a Macbook

From Sarah on August 27, 2019 :: 7:19 pm

Hi! I’ve paired my Blackweb headphones with my iPhone successfully, and I’ve disconnected them as I want to use them with my Macbook now. They are blinking red and blue, but they don’t appear in the Bluetooth device list. I have tried turning both the headphones and my Macbook Bluetooth off and on again. Any tips? Thanks!


Try forgetting in your phone

From Josh Kirschner on September 03, 2019 :: 3:44 pm

Try turning off Bluetooth on your phone or “forgetting” them on your phone then try to pair with your Macbook. Do you see them now? Wondering if your previously paired phone may somehow be interfering.


Still no MacBook connection

From Sarah on May 26, 2020 :: 11:21 am

Hi. I just saw your reply. I have disconnected and even removed them from my iPhone’s Bluetooth device list (“Forget this device”). They never appear in the Bluetooth device list on my MacBook. Any more suggestions? Thanks!



From Dennis Alan Moore on August 27, 2019 :: 8:29 pm

I have purchased a pair of wireless black Web head forms with the charging case they earbuds type model number BWD19AAH06 Now the pair but if I want to listen to a single ear but I can only listen to the right one not the left and then when the right 1 dies I have nothing to listen to how do I fix this thank you


That's probably how they're designed

From Josh Kirschner on September 03, 2019 :: 3:47 pm

The earbuds are likely designed to have the right one pair to your device and the left to pair to the right. The user manual doesn’t speak to this but it’s probably not something you can override.


No. Where is the

From Tj Sickels on August 30, 2019 :: 10:35 pm

No.  Where is the code I use to pair my headphones


There is no code

From Josh Kirschner on September 03, 2019 :: 3:48 pm

If you’re seeing a pin code request, something isn’t set up correctly. “Forget” the headphones on your device and then go through the pairing process again from the start.


Answering and Ending Call

From Dee on September 02, 2019 :: 7:11 am

My blackweb says to ×1 click to answer and the same to end a call. I’ve done this over and over and it won’t answer any calls. What do I need to do to fix the problem?


Check your Bluetooth settings on your phone for the headphones

From Josh Kirschner on September 03, 2019 :: 3:52 pm

In the Bluetooth device section of your phone, there should be a setting option for the Blackweb headphones. Click on that and you will see a toggle for “Phone calls”. Is this turned on?


Hi so i just recently

From Sandra on September 05, 2019 :: 9:09 pm

Hi so i just recently bought a pair of bluetooth blackweb earbuds and i cannot connect to my PS4, why cant i connect to it? it wont even pop up on my PS4 and my headphones are turned on


PS4 doesn't offer Bluetooth audio out

From Josh Kirschner on September 06, 2019 :: 5:42 pm

You can’t connect Blackweb earbuds directly to the PS4 with Bluetooth because PS4 doesn’t support Bluetooth audio out. However, you can get a wireless USB Bluetooth adapter, plug that into your PS4 and select the “USB headset” as your audio device in your PS4 output settings.

A basic Bluetooth USB adapter will run you around $10 on Amazon:



From Roe Stevens on September 08, 2019 :: 7:58 pm

How and what music can I pair to??? No instructions with it!!!!


Help please

From Darryll Person on September 09, 2019 :: 8:27 pm

My headphones are keep pausing and unpausing over and over and it wont stop because everytime u touch the side of them they pause or skip and they keep doing it by themselves no matter what i do to fix it so is there a way i can make it so it doesnt have access to pause or skip a video or song?


That's what they're supposed to do?

From Josh Kirschner on September 11, 2019 :: 12:39 pm

Depending on what model you have, tapping the side is supposed to pause music or skip to the next song. Are you saying you want to disable that feature (which you can’t) or they’re pausing and skipping without touching them?


just purchased. cant connect. help

From Avis Long on September 09, 2019 :: 11:32 pm

I saw someone had the same issue i did. my earbuds are turned on and in pairing mode, and my bluetooth is turned on and ready, but my earbuds dont show up under other devices.

they did for a few minutes, but it wouldnt connect and told me to make sure my device was turned on and in pairing mode. when i turned off and back on both my phone and the ear buds, nothing.
I spent $20 and id hate to have just wasted my money


Try forgetting the device

From Josh Kirschner on September 11, 2019 :: 12:41 pm

Under your Bluetooth devices on your phone, see if the headphones are there and, if they are, click the gear icon and “Forget” them. Then go through the pairing process again from the beginning.



From Jacob Young on December 07, 2020 :: 4:56 pm

You keep responding to the question about the pin the same way, but what you’re saying doesn’t work. I’ve never connected mine to my phone and it asks for a pin every time. And since they’ve never connected my phone can’t forget them. Can you please respond with something useful?



From Joseph on September 10, 2019 :: 11:00 am

I found the solution. Typically you would power on, then press and hold for 5 seconds. however, this powers off the sports in-ear headphones.

While power is off, press and hold for 5 seconds, this will turn on, and then immediately put in pairing mode. This does not require a pin, and bypasses that option, thankfully.


Thank you!!

From Jessica on October 04, 2020 :: 12:21 am

You literally saved me.. thank you


Blackweb earphones will not turn on

From Danny Jones on September 23, 2019 :: 1:22 am

I bought the blackweb earphones and they worked great, but after about 3 weeks they will not turn on, they take a charge and I can get them to appear like they’re in pairing mode but they don’t appear on my phone (Android)  plus they only do this when plugged into the charger. I believe there might be a button sequence to troubleshoot the problem. Please help.


Not very loud

From Stacey on October 06, 2019 :: 2:15 pm

I paired them to my LGK30 phone and the volume when the phone is turned all the way up is hard to hear.


They connect but won't play sound

From Watt on October 06, 2019 :: 10:15 pm

They were working fine until in unplugged them from the charger I tried using them, they made the sound signifying they connected but when I went to play some music nothing came out, I checked and it was not the app as the music was playing, I checked all my volume settings, I’ve told my phone to ‘forget’ the headphones and reconnected them I’ve even restarted my phone but they aren’t working.


blackweb earphones

From mike on October 07, 2019 :: 7:12 pm

Just got iPhone 10 trying to pair blackweb phone cant find anything in other devices blue and red light flashing but no pairing


Won't pair to my android

From Chris Ellsworth on October 14, 2019 :: 5:04 pm

My headset(mdl is BWD19AAH04) will not pair to my phone(LG Harmony) I’ve tried clearing caches, pushing buttons in orders et. cetera. It’s not asking me for a pin or anything, but it won’t even show up in my phone’s Bluetooth.


Wont charge

From Jeremiah on October 18, 2019 :: 5:38 pm

I have had these for sometime now, and recently one of the ear buds will not connect to the charger so I cannot charge it. Any idea on how to fix it?



From Missty on November 14, 2019 :: 4:42 pm

It says on box they vibrate with notifications but mine hasnt and theres only pairing instructions, is there an app or way to make them vibrate



From Brandon Leverett on November 17, 2019 :: 1:22 pm

Did you hold the power button on the pin screen ive tried this and it has not work am i doing something wrong?



From Allison Wilson on November 17, 2019 :: 5:54 pm

I have a galaxy note8, I just bought the BWD19AAH05 model today. Nothing I do makes them pair. They light is blinking red to blue but they are NOT showing up under available devices. I’ve read the instructions over and over and I’ve restarted both my phone and the headset. Any ideas?!?


Have you tried pairing to another device?

From Josh Kirschner on November 18, 2019 :: 12:58 am

Try pairing with another device and see if they show up. If they don’t show up for either, it may be a faulty pair of headphones.


bluetooth problem

From Prïñçē Ft Raa on November 18, 2019 :: 3:29 am

I used my blackweb earbuds from my mobile but now when I am turning on again, the Bluetooth bluetooth name of the mobile is not showing.


RCA Tablet?

From Tinarae on November 29, 2019 :: 4:03 pm

My Blackweb earbuds work fine with my phone but, won’t pair with my son’s RCA Viking Pro tablet. Any suggestions?


iPhone 7 not connecting

From Bart on December 02, 2019 :: 11:28 pm

So my Blackware headphones connected to my old iPhone6, but my ‘new’ iPhone7. What are my options?


My headphones does not connect with Apple Watch.

From Lucilene Nascimento on December 03, 2019 :: 11:46 am

I just bought my Apple Watch and I can no longer listen to music through headphones.  the phone is connected via bluetooth in watch and watch does not recognize headphones.  Has anyone had this same experience?



From Darryll Person on December 04, 2019 :: 9:37 am

They keep doing that by itself and i cant even reset or turn them off while its happening


blackweb earbuds cant turn on

From kamoga on December 04, 2019 :: 4:02 pm

despite the charging box display that it charging ,i have issue with the earbuds they just cant turn on what might be the problem


one earbud seems to be

From kamoga on December 04, 2019 :: 4:39 pm

one earbud seems to be active just fine but the other doesnt wats the problem


Multipoint/single earbud

From Michael Chandler on December 11, 2019 :: 1:19 am

Yes these do support multipoint as well as simultaneous single earbud, (either one, doesn’t matter which). I have had the left connected to one of my phones and the right to another, while streaming two different security cam audio feeds (one to each) at the same time having them both connected to my laptop. The trick is to one at a time take them out of the case and put them into pairing mode while you are simultaneously trying to connect with the desired and previously paired device. When you get one connected to the device you desire, and then do the same with the othe(s). Might take you a few times to get it right. Other than not supporting acc, or any of the other advanced Bluetooth codecs that I’ve tried to use these things are amazing quality for the price point.



From Theo Castle on December 14, 2019 :: 12:47 am

I’ve charged my earbuds, reset my phone multiple times, and yet they still don’t show up as an available device in my Bluetooth settings. I can’t connect to them even though they’re flashing and in pairing mode. What do I do?



From Kareem on December 15, 2019 :: 4:39 pm

Is there a way to mute the Blackweb headphones?


Charging Case!!

From Kimberly Martin-Hunter on January 01, 2020 :: 8:48 pm

Earbuds have stopped turning off and lighting up when placed in the chae. Anyone know a fix for this? Im worried that they are not charging anymore but idk.


Microphone sensitivity

From Angie on January 04, 2020 :: 9:06 am

I have a blackweb neckband model bwd19aah05.  Is there any way to adjust the micorphone sensitivity?  When I’m talking in the phone I’ve been told it is very soft and the person on the other end can barely hear me


I just got the bluetooth

From King on January 06, 2020 :: 12:23 am

I just got the bluetooth headphones and the wont even show up and I held the button for 5sec


Can I take the earhook off

From Shaniya on January 19, 2020 :: 6:29 pm

So I got these but the ear hook is so annoying and it doesn’t fit at all but I’m scared to take it off cause I don’t wanna break it what should I do?



From Blowme on January 19, 2020 :: 11:07 pm

I had this earbuds for less than two weeks when one of them stopped charging.


tried everything

From DrewAnn Lee on January 20, 2020 :: 11:00 pm

Trying to pair my blackweb headphones to my windows 10 computer. Tried everything, Updated the driver, canceled all the other bluetooth paired devices and nothing is working. I can paid the headphones to everything else and it works find. my computer finds all the other available bluetooth devices but my headphones wont show up on the list! help please


chrome pairing

From aidan newberry on January 23, 2020 :: 12:31 pm

will it connect to chrome books or laptops that are made by chrome because said ¨Failed to connect to “Blackweb Sport In-Ear”



From Bardella I Hurst on January 27, 2020 :: 10:43 pm

Brand new ..ON MY PHONE it shows the device but will not pair up. When trying to charge it my computer will not recognize it.  It does not work at all???



From Jayden Brown on January 31, 2020 :: 10:52 am

do these work with cromebooks they will not connect on them


Yes, they work with chromebooks

From Josh Kirschner on January 31, 2020 :: 11:08 am

The Blackweb headphones should work with any device that provides Bluetooth audio out, including chromebooks. If the headphones are not working with your chromebook, there is an issue with your pairing.


Blackweb Neckband will not pair to my phone (Android)

From Carly on February 04, 2020 :: 10:33 pm

Over the weekend, I had paired my neckband to my laptop. Today, I tried to pair them to my phone, it did not work. I have removed the device from my laptops bluetooth settings. When I try to connect them to my phone, it acts like it will connect but does not connect. Thanks in advance for your help.


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