JLab offers three basic types of headphone and earbud models, and the Bluetooth pairing process varies depending on the type of product you have. So if you're having trouble figuring out how to connect your JLab device to Bluetooth, I'll walk you through these steps for each type:
- Turn on pairing mode for your JLab device (see specific instructions below)
- Find your JLab device on your phone or laptop and pair them
- Confirm successful pairing
- Troubleshoot your Bluetooth connection.
1. Turn on pairing mode for your JLab headphones or earbuds
JLab has three different types of devices – true wireless earbuds, wireless earbuds and headphones – and each has its own method of turning on pairing mode.
True Wireless Earbuds (models include the Jbuds Air, Jbuds Air SPort, JBuds Air Executive and Epic Air Sport)
The pairing process for JLAB true wireless earbuds is unusual in that it requires holding down the Multi-function button on BOTH earbuds for at least 3 seconds to turn them on and get them into pairing mode. You should see the left earbud LED turn solid white and the the right earbud LED blink blue and white to show they are ready to pair. On some models, such as the Epic Air Elite, both earbuds may blink blue and white.
Wireless Earbuds (models include JBuds Pro, Metal, JBuds Elite, Fit 2.0, Fit Sport, Fit Sports 3 Earbuds)
Press and hold the Multi-function button for 10 seconds. The LED will blink red and blue to indicate it is ready for pairing.
Headphones – on-ear and over-the-ear (models include Flex Sport, JBuddies Play Gaming Wireless Kids, Neon Wireless, Omni Folding, Play Gaming Wireless Headset, Rewind Bluetooth, Rewind Icon, Rewind Retro, Studio Wireless, Studio ANC, Studio Icon, and Studio On-Ear)
With the JLab headphones powered off, press and hold the Power button for 10 seconds. The LED will blink read and blue when ready for pairing. LED color may vary by model, and some models will also provide a verbal "hello" when ready for paring.
2. Find your JLab device on your phone or laptop and pair them
Android. Go to Settings and turn on Bluetooth. In Bluetooth click “Pair new device”. When you see your JLab headphones or headset come up in the list, tap it and it should be paired with your phone.
iPhone. Go to Settings and then Bluetooth. Turn on Bluetooth. Look for your Jlab device under “OTHER DEVICES” and tap on it to connect.
MacOS. On your Mac, choose Apple menu > System Preferences, then click Bluetooth. Select your JLab device from the list, then click Connect. If asked, click Accept.
Windows 10. Open “Bluetooth & other devices” in the System Settings either by clicking on your Bluetooth button in the tool bar and selecting “Show Bluetooth devices”. If the Bluetooth button is hidden, you'll find it under the upward arrow on the task bar at the bottom of your display (see below).
When the Add a device window comes up, click “Bluetooth”. Look for your JLab device in the list and tap on it to connect. Alternatively, search for “Bluetooth” in your Windows search box. When the Bluetooth & other devices window comes up, make sure Bluetooth is on then click “Add Bluetooth or other device” and select your device from the list.
3. Confirm successful pairing
When you have successfully paired your JLab device to your phone or laptop, the LED will either stop blinking and blink slowly, depending on model. Some models will also give you a verbal cue that the headphones have successfully paired.
4. Troubleshooting your Bluetooth connection
If you have followed the steps above and your device still isn’t pairing, try clearing your existing paired devices on your phone or laptop and re-pair to your headphones or headset. If this doesn't work, get more ideas in our detailed guide on how to fix Bluetooth pairing problems.
Looking for a new pair of headphones? Take a look at our picks for the best Bluetooth headphones under $50.
[Image credits: JLab, Techlicious]
Tried resetting headphone now they won’t even connect to each other
From Brian Berman on June 04, 2020 :: 2:35 am
I tried resetting my J lab executive air earbuds due to there being cuts in the audio while using them (I’m less then a foot away from the device so that problem should not happen. After i tried resetting the earbuds i put them back on 3 minutes after I put them on the right earbud said ready to pair while the left earbud only said hello and never said earbuds joined. I had that prob before so i tried resetting them again. The problem still occurs. It audio cuts was annoying but problems like this should not happen from $60 earbuds. This the reason why every other brand makes it so you can use either earbud separately or you can use that both at the same time. But with these earbuds it’s either you can use the right one or you can use both of them.thats a problem because if you loose only thr right earbud you can’t use the earbuds at all. Back to my main problem. My earbuds won’t connect to each other and the right one won’t even connect to a device that it has already been used on. Please help me before i go back to just using wired earbuds and a dongle.
From Brian Berman on June 04, 2020 :: 2:41 am
Maybe my earbuds need to be replaces. As they do have a life time warranty maybe i should just have them replaced. If i don’t get a response with in 1 week i will be doing that
tried forgetting on my mobile device
From Brian Berman on June 04, 2020 :: 2:45 am
After forgetting the Bluetooth earbuds on my mobile device they didn’t re appear in other devices. Also i tried using my friends phone to see if it was just my devices (both on iOS) and when i tried pairing to he and iOS device they showed right up.