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How to Claim Your $25 from the iPhone Batterygate Settlement

by on July 14, 2020
in Phones and Mobile, News, Cell Phones, Blog :: 24 comments

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Do you own — or did you own — an iPhone 6, 6s, or 7? Then you may be eligible for a $25 settlement payment due to a class action lawsuit against Apple. The lawsuit was about "batterygate," in which Apple was slowing down older iPhones with batteries that were no longer capable of hitting peak performance. Though this kept phones from crashing, Apple didn't tell users when it was happening, so your phone may have slowed down for no reason apparent reason.

In iOS 11.3, Apple added a Battery Health option which let you check whether your battery was operating properly, and you can now check your battery status under Settings > Battery > Battery Health to see whether iOS is throttling your processor. But that didn't stop the lawsuits, which have come to a close with a $500 million settlement. Only a paltry $25 can be yours — and only if the settlement money doesn't run out — but it's so simple to file a claim that there's no reason not to.

You're eligible if you owned:

  • iPhone 6, 6 Plus, 6s, 6s Plus, or SE that ran iOS 10.2.1 or later before December 21, 2017
  • iPhone 7 or 7 Plus that ran iOS 11.2 or later before December 21, 2017

If you did, you can claim $25 per device on the settlement page, and it only takes a few clicks to claim it. Here's how:

  • From the settlement page, click Claim Form Online
  • Find your iPhone's serial number under Settings > General > About > Serial Number
  • If you no longer have your phone or can't find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address
  • Enter your serial number and click submit

If you can't get your serial number but still think you're eligible, you can submit a claim via mail instead:

  • From the settlement page, click In the Mail
  • Find your iPhone's serial number under Settings > General > About > Serial Number, or check your receipt — if you bought your device online, try searching for it in your mailbox
  • Print and fill out the form
  • Mail the form to the address provided

Claims have to be submitted online or received by mail before October 6, 2020, though you probably won't receive your payment until the end of the year (or later, if the settlement is appealed). Still, that's $25 you didn't have before, so you may as well file a claim. 

UPDATE 5/12/2021: Forbes reports that the final settlement numbers have been agreed to and those who submitted claims may be receiving payouts as high as $65. No payout date has been set, but it looks like this case is getting close to final resolution.

[Image credit: iPhone 7 via BigStockPhoto]



Discussion loading

I owned both a 6S plus and 7 plus

From Hortensia Gomez-Tirella on July 14, 2020 :: 6:10 pm

Can I submit a claim for each one?

Reply

Yes, you should be able

From Suzanne Kantra on July 16, 2020 :: 2:56 pm

Yes, you should be able to put in a claim for each one.

Reply

Making it difficult

From Barbara Mckenzie on July 15, 2020 :: 1:36 am

It feels like Apple is making it as difficult as possible to submit a claim.  I am looking at my husband’s iPhone 7, reading the serial number from the “about” information, and Apple tells me it does not match their records!  I don’t have a clue how to make it match any better….

Reply

Did you try looking up

From Suzanne Kantra on July 16, 2020 :: 3:03 pm

Did you try looking up the serial number by entering your Apple ID and address?

Reply

I tried both ways.

From Hortensia Gomez-Tirella on July 18, 2020 :: 5:34 pm

I tried both ways.  Either way I get the same response.

Reply

I get the same issue.

From Hortensia Gomez-Tirella on July 18, 2020 :: 5:33 pm

I get the same issue.

Reply

Serial Number

From Nancy on October 01, 2020 :: 8:05 am

If your serial number has an “0” in it, you need to type it as number 0 and not the letter O. Use the number 0 for every 0 in your serial number. If you use the letter O, you will be denied.

Reply

Selling worldwide, settling only US

From Tushar Rahatekar on July 18, 2020 :: 10:25 am

Apple sells products worldwide but currently settling claims only for US, once again discrimination from Apple.

Reply

That's where the lawsuit was filed.

From Josh Kirschner on July 18, 2020 :: 1:43 pm

The payments are only being made because of a class action lawsuit that was filed in the US. Other countries would need to pursue their own legal measures.

Reply

how do you file a

From kel on August 01, 2020 :: 7:11 pm

how do you file a claim online? Can you file a claim online or how do I get a form mailed to me
to file and mail it

Reply

IPhone 6+

From Ramon Espinosa on August 02, 2020 :: 11:33 am

$ 25.00 battery on my old 6+
Mail to 12144 harvest Avenue
Norwalk Ca 90650
Thank you Apple

Reply

can we fill it out

From Jeburl on September 18, 2020 :: 11:02 am

can we fill it out if the phone hasn’t had diminished performance yet?
I’m scared that the penalty of perjury will affect me because I have a iPhone 7 plus but it still works fine, not sure if I can still fill out a form for it though.

Reply

Help

From Jennifer Elswick on November 11, 2020 :: 10:39 pm

How do I submit this claim?  I hit submit claim online and it just hours to back to same thing ..?

Reply

You are past the deadline

From Josh Kirschner on November 12, 2020 :: 10:40 am

The deadline to submit online claims for the Apple battery settlement was October 6, 2020. So unfortunately, you missed the opportunity.

Reply

What about iPads?

From Maria on November 19, 2020 :: 6:20 pm

My iPad was working perfectly fine but it said I should update so I did. Now I cannot watch TV at all! Whats going on?

Reply

And I missed it

From Kate on December 09, 2020 :: 10:33 am

I have been having issues with my iphone 7 far beyond battery life, but was naive enough to believe it must be just me and didn’t look into this until I just got a new cell phone and can’t believe it doesn’t come with what I need to charge it. Thought I heard there was a lawsuit regarding that. Seems like we’re being set up to lose here.

Reply

did not know about this

From DD on December 16, 2020 :: 4:09 pm

I recall getting a reduced-priced battery. I just saw that Apple had sent me a notification of the lawsuit to one of my iCloud addresses, which I never use, instead of my normal address which is on all of my apple purchases. I feel that it’s unfair to exclude anyone who has purchased their phones.

Reply

iPhone 7 Plus slow down

From Tri lam on December 18, 2020 :: 10:05 pm

Battery

Reply

Will I receive $25

From Theresa Carroll on January 13, 2021 :: 9:29 am

I filed the form which said I was eligible! Has anyone received payment yet!

Reply

I haven’t received a penny

From Denise A Williams on January 14, 2021 :: 12:32 pm

I haven’t received a penny I forgot all about it until it popped up in a news article I was reading

Reply

?

From J on February 04, 2021 :: 11:47 pm

Never heard about this again after the initial email and filing a claim.

Reply

No payment yet!

From Theresa Carroll on April 28, 2021 :: 6:02 pm

I had an iPhone 6! I submitted a claim but still have not heard a thing or received a check. I didn’t know about the problem and when my battery didn’t work I paid $77 for a replacement from bulbs and batteries. I’ll settle for the $25 though I feel they should pay the $77.

Reply

money

From Dennis Young on May 12, 2021 :: 10:25 am

I have a copy for 2 phones which were submitted on 09/09/2020 for my refund with the submitted claim id and confirmation code. I havent recieved my checks nor have i gotten any follow up info. I would like to know if anyone has info on where this case is at.

Reply

Settlement will hopefully pay out soon

From Josh Kirschner on May 12, 2021 :: 10:49 am

Good news. Forbes is reporting that the settlement numbers have been agreed to and those who submitted claims may be receiving as much as $65. Unfortunately, there isn’t a date yet for the payouts but things are getting close to resolution. I updated the story with this additional information, as well.

Reply

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