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How to Delete an Old Facebook Account When You Can't Log In

by on July 17, 2018
in Tips & How-Tos, Facebook, Privacy :: 409 comments

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Do you have an old Facebook account that you’re no longer using with posts or pictures from your younger days that you don’t want people to see? It’s easy to delete your account if you still have access to it. But what if you can’t remember the login information?

Here are the two steps you can take to try and recover account access so you can delete your account – and the associated unwanted former memories – permanently.

1. Try to recover your Facebook password

Go to https://www.facebook.com/login/identify to search for your account. You can search by the email or phone number you used to set up the account, or just by name (the search screen doesn’t mention that option but it works, too).

If you go the name route, your account may or may not show up, depending on your privacy settings. If you don’t see it, click “I’m not on this list” and you’ll be prompted to enter the name of a friend and search again.

Once you find your old account, you’ll be able to send a reset code to any of the email addresses or phone numbers you associated with your account. If you’re not sure which email address you used, Facebook will show you a redacted version (e.g., j*******h@hotmail.com) that should spark your memory in case it’s an old email that you don’t log into anymore.

If you don’t have access to that email address or phone number anymore, try hard to regain access to that old email account. Because it gets far bleaker from here…

2. Use Facebook’s Trusted Friends feature

If you can’t access the email address or phone number on your account, your only other hope is Facebook’s Trusted Friends feature. Launched in 2013, Trusted Friends lets you regain access to your account in case of forgotten credentials by asking three “trusted friends” to supply a reset code. The big problem with Trusted Friends is that you had to have set it up in advance for your account, which very few people have done, according to a quick check I did of my friends and other random accounts.

(To set it up for an account you still have access to: 1. Go to Settings (down arrow). 2. Go to your Security and Login Settings. 3. Scroll down to Choose 3 to 5 friends to contact if you get locked out and click Edit. 43. Click Choose friends and follow the on-screen instructions.)

Facebook lockout contacts

If you fall into the category of one of the lucky few who set this up, when you tell Facebook that you “No longer have access to these?” on the email and phone recovery page you’ll be provided with an option to enter a new email or phone number and continue with the process.

Click “Reveal My Trusted Contacts” and type the full name of one of your trusted contacts. Facebook will then give you a special URL that each of your three friends need to access. The URL contains a recovery code to reset your account, which your friends need to provide back to you. You will need to contact your friends and provide them the URL – Facebook will not do this for you. If you can’t contact one of your trusted friends for whatever reason, you’re out of luck.

As I mentioned above, if you didn’t already set up Trusted Contacts, it’s too late now. When you tell Facebook you can’t access the email account, you won’t have the option to provide a new email address or phone number, you’ll just be told to try logging in again (in other words, you’re outta luck).

3. Report your old account as fake

While Facebook makes deleting an old account difficult, thanks to the proliferation of Facebook account spoofing, deleting a fake account is far easier. So one of our clever readers told us in the comments he reported his old account as fake and it was quickly deleted. Another reader also had success going this route.

To report your old account as fake:

  1. Go to the profile of your old account
  2. Click the three little dots on the bottom right of the cover photo and select "Give feedback or report this profile"
  3. Click on "Pretending to Be Someone" and then click "Me"

Let us know in the comments if this method works for you, too.

4. There is no option four (at least no easy one)

I reached out to Facebook and they have confirmed that, for security reasons, they will only allow you to delete your account if you can access it through one of the two official methods above (or our "unofficial" workaround). Those photos of your ex-relationships, nights of drunken bacchanalia and really, really bad choices of hairstyle are going to live on forever in the Facebook universe.

However, you may be able to pursue avenues outside Facebook’s standard deletion policies. For example, if you reside in the EU, the GDPR provides the right for consumers to demand companies delete their personal information on request. And if Facebook isn’t responding to a request, you may be able to take the issue up with your country’s privacy officer.

According to Facebook’s Privacy Policy, disputes can be resolved through a third-party company called TrustArc. However, at the time of publishing this article, Facebook is blocking its own link to the TrustArc feedback form as malicious (irony noted). Instead, you can use Facebook’s Data Policy Help Center Contact form or send a snail mail letter to:

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025

Since these aren't officially sanctioned means of getting your account deleted, we don't know what your likelihood of success will be. If you go this route, let us know how you fare in the comments below.

EDITOR'S NOTE: Please do not put requests to have your Facebook account deleted in the comments. We cannot delete your account  you must follow the steps with Facebook we outlined above.

 

[Image credit: Facebook login via BigStockPhoto]



Discussion loading

My account was hacked

From Maurita Stark on December 04, 2021 :: 3:46 pm

If you check the email they are using it does not match the name on the account. This is my new account Maurita Skinner Stark the one that was hacked is Maurita Stark . The email for that account does not match the name. They changed my password and email without my permission. That account has a lot of my family pictures and my grandson playing baseball for TCU and the passing of my oldest friend and I want it back. Please help me get it back.

Reply

Delete Facebook Accounts

From Marlene Cedeno on December 07, 2021 :: 2:36 pm

Hello,

I would like my old Facebook accounts deleted under the name Marlene Cedeno. I no longer know my email and password to these accounts and I have a new account name Marlene Souless. Can someone please help me delete my accounts.

Reply

Delete my account

From Ismael Cabeza on December 09, 2021 :: 2:20 pm

Me again here my account had been hacked am getting extremely tired of this shit almost 2 years that I stopped using Facebook and is bringing me a lot of personal problems in my relationship I tell my wife that I don’t use my Facebook account and now someone just added something to the account and it happens to be my recent promotion I had at my job how to tell someone that I don’t use something and someone keeps messing with it. This actually is gettin extremely exhausting annoying and it’s getting me real fucking pissed off so please am asking to help me with fucking problem

Reply

help me recover an old facebook account.

From Amanda on December 11, 2021 :: 11:15 pm

Can anyone help me recover an old facbook account?

Reply

Been hacked

From Reeda k Johnson on December 17, 2021 :: 6:27 pm

Been receiving texts from people sending texts from an old account saying they’ve been receiving text from me and that I’ve been hacked please help me delete previous old accounts.

Reply

Texts or Facebook messenger?

From Josh Kirschner on December 23, 2021 :: 11:04 am

Are they receives texts from you or messages in Facebook messenger? If it’s texts, that’s not Facebook related. If it is through messenger, then you should follow the steps above to delete your old accounts.

Reply

https://www.facebook.com/wirasak.wirasak.33

From เอ็กซ์ เด็กสุราด on December 27, 2021 :: 12:46 pm

I want to delete my old facebook

Reply

hack my facebook acount

From kishor saini on January 05, 2022 :: 7:54 am

remove pasword my facebook id

Reply

Hacked

From Joel Felix on January 06, 2022 :: 7:29 pm

My is hacked

Reply

88588918

From Deepak kumar on January 07, 2022 :: 6:12 pm

Sir my Facebook account is locked due to confirmation code problem sir confirmation
Code Not Received On my Emai .(JavaScript must be enabled to view this email address) sir.I try for 3
Days ,sir please solve my problem as soon as
Possible

Thanks Facebook team

Reply

Sir My Facebook account disable problm

From Faizee khan on January 08, 2022 :: 2:58 pm

Sir plz help me now my account disable problm

Reply

Sir...... my account is disable

From Faizee khan on January 08, 2022 :: 3:00 pm

Sir…... my account is disable plz help me now

Reply

Sir my facbok disabe but I want my Facebook account anable

From Faizee khan on January 14, 2022 :: 6:46 am

Sir plz help me my Facebook account disable ...

Reply

Delete my fb account

From Andrewline on January 17, 2022 :: 9:50 am

Delete my fb account

Reply

Remove old Facebook profile

From Wayne Belay on January 20, 2022 :: 11:40 am

I found fb’s advice on deleting an old page misleading. It’s quite easy…. If you find your old page, or anyone else’s, that you KNOW is fake, old, not honest in it’s content……. Just REPORT it by clicking on the three dots to the right of the name shown!  Then call a friend to verify that they can’t see that page anymore, because it will be blocked from you.

Reply

My fb account blocked but

From Kaif siddiqui on January 22, 2022 :: 11:57 pm

My fb account blocked but i have no email to get code please help
Number (8957622090)
Password @moro777/

Reply

I would like to delete my account but can’t get into my account

From Alicia Sullivan on January 23, 2022 :: 4:41 am

When I joined Facebook book I didn’t realise I had to set up Authenticator account. I recently got locked out of Facebook but can’t get the codes to recover my account because I can’t get the codes. Please help😊

Reply

locked

From Lisa Matthews on February 05, 2022 :: 2:54 am

I have been locked out of my Facebook account for 3 months now. How can l get it back please

Reply

deleted account now listed as deactivated

From CM on February 12, 2022 :: 5:15 pm

I deleted my account about 5 or 6 years ago…so I thought.  Recently, just for the heck of it, I went on to make sure they weren’t still tracking me only to find out that the account I deleted is actually listed as disabled.  Since they say they disabled it for apparent violations I can not access it to delete it.

Is there any way to delete an old account that facebook won’t let me have access to?  Their own website says they will delete it after a year…it has been at least 5 years or more years though.

Does this mean they are still tracking my internet usage?  I hate facebook and want to be free from it is there anything I can do?

Reply

Facebook Disabled my Account

From Theri McEntee on February 15, 2022 :: 10:00 am

Followed your suggestion to find my account and get this message on the page each time:

“We received your information
If we still find that your account didn’t follow our Community Standards, it will remain disabled.
We’re always looking out for the security of people on Facebook, so until then you can’t use your account.”

Reply

Please help delete my old Inaccessible Facebook accounts

From Inabo kinny on February 26, 2022 :: 12:48 pm

Hi sir,

I’ve read the article and tried everything to remove my old Facebook accounts however i am unable to do so. Therefore i hope that you could help me out by removing my old accounts as I don’t want it to be seen by anyone.

Here are the links to both of my unused/forgotten accounts;

https://www.facebook.com/inabo.kins
https://www.facebook.com/ina.kinny.1

I would be thankful to you for your kindness.

Kind regards,
Inabo kinny.

Reply

Please deleted my old account no longer access and i have new FB.

From Bal Pokhrel on March 17, 2022 :: 12:43 am

Please deleted my old account no longer access and i have new FB.

https://www.facebook.com/balpokhrel1970

i have no longer phone access and I don’t remember any info of this facebook please have to deactive my account.

Reply

My bf had two accounts.

From Jordon on March 19, 2022 :: 9:36 am

My bf had two accounts. We tried to permanently delete his old account. Which according to Facebook you can’t log in for 30 days and then it will be deleted forever. Except it has been three months now and is still not deleted so either Facebook is full of crap or someone else has accessed the account. We can’t log into it to try deleting it again and we have both reported the account for every reason provided but each time “Facebook Algorithm” refuses to remove the account claiming that the reports are unfounded and that the account is not harming others. That if we have problems with any thing specific to report it i.e. a photo. Which is total bs.

Reply

Has anybody tried actually mailing them or emailing?

From Ali on March 21, 2022 :: 5:28 pm

Has Anybody actually tried to mail or email Facebook in regards to deleting a old account? And if you did, did it work? Asking because I have tried every single last option to recover and even delete. ATP if snail mail is the way, I’ll do it.

Reply

I need serious help

From Bradley Brenda asher on March 27, 2022 :: 10:56 am

Someone hacked my account can you please just delete it there using my account to scam everyone on my friendslist and stole all my pictures I want it deleted instead of them using my information

Reply

Take all old Facebooks down

From Hannah dunnaway on March 29, 2022 :: 12:24 am

I can’t get in any old accounts plz delete them all thxs

Reply

Old facebook account

From Roy Bateman on April 01, 2022 :: 8:41 am

How do I delete old facebook accounts

Reply

My Facebook account was hacked and want to delete it but cant get into it to delete it

From Stacy fritzinger on April 04, 2022 :: 8:45 am

I want to delete my account that was hacked n i cant get in to delete it myself

Reply

Delete

From Houston holmes on April 04, 2022 :: 8:06 pm

How d ok I delete as ll Facebook accounts I lost

Reply

My Facebook account has been

From Donna Marie weller on April 07, 2022 :: 7:37 pm

My Facebook account has been hacked and I would like to find out how to get the account taking down. I’m worried about my photos on my account. I can’t get on my account as the heartless person has changed the email address twice now. All I want is for my account to be closed blocked so that no1 can get back on to that account

Reply

Facebook poswerd forgoing

From Aftab khan on April 13, 2022 :: 7:37 pm

Hi sir my Facebook account was having I have recover my old Facebook account

Reply

Delete an old Facebook account

From Nakita Brazer on May 10, 2022 :: 4:08 pm

I have an old facebook account that is under the name Nakita Brazer theers a few pictures on there I want the whole accou t to be deleted please

Reply

Labor lady 304

From Cindy Guthrie on May 16, 2022 :: 2:58 am

I would like all of my old Facebook accounts deleted 2019 2020 2021

Reply

Shut down my facebooks

From Casey on May 17, 2022 :: 3:35 pm

I have four facebooks that I don’t use. I did not make these accounts and I need all of them deleted/deactivated. The first one is under casey casey. The second facebook is casey Lynn. The third facebook is casey Robert’s. The forth one is also named casey roberts from 2017. I don’t want to keep any of these accounts as they are fake and I don’t use them.Thank you in advance.

Reply

Delete account

From Dhruvi on May 20, 2022 :: 4:57 am

I want to delete my old account and i do not remember the email i used and the password too. Please help me delete my account

Reply

My Hacked Account

From Clarence Alollim on May 31, 2022 :: 10:59 pm

Pls help me delete my face blo account as 1. Clarence Alollm and Alollim Clarence. These to of my personel facebook account were Hacked by some unknown freaks. Delete the immediately.. Thanks

Reply

1000

From sheerzad on June 06, 2022 :: 5:41 am

Afghan Hacker

Reply

DELETE MY VERY OLD ACCOUNT

From ESTHER on June 13, 2022 :: 3:34 pm

Hi kindly delete my old account, I forgot the email, the phone number and the password, I use to use it long time when I was in high school but now I don’t have access no more, please kindly delete it. I tried reporting it and tried everything to delete it but nothing worked.

Reply

Hacked

From Seth on June 15, 2022 :: 12:49 pm

They took down my account and now they say my email address that I’ve used for over 10 years said it doesn’t exist.  Who do I contact to take legal action?

Reply

Old account hacked

From Julia Wright on June 21, 2022 :: 4:39 am

My old facebook account has disappeared, I think hacked so all my contacts. I did manage to get into it once and it is being used by someone called Hasan Erman Gunay together with my old password.  and something called Foursquare is involved. Please shut this account down. I don’t remember which email address I would have used. It would not have been my current one. Very upset because there were some very old friends as contacts who I think have since died.
Thank you.  I’ve tried all your recommended ways buty if I saying “go into your old profile ” is pointless when you can’t access it. Why doesn’t Facewbook help properly?

Reply

remove.ll.my.pro.file

From shaun on June 23, 2022 :: 6:50 am

remove.ll.my.pro.file

Reply

Help

From Elizabeth schumm on July 01, 2022 :: 9:03 pm

I forgot my password to my Facebook

Reply

Help delete my profile..

From Casey wahner on July 23, 2022 :: 4:21 am

Hello I don’t know if this is where I can get some help deleting a profile I created in 2020.. I secretly created this profile to cheat on my girl friend and I was caught which gave me a coming to Jesus moment.. I don’t remember how to log in due to the password and email combo I used.. the one thing my girlfriend wants is this account to he deleted so she can work on her trust in me again.. please help me delete it.. its under Casey wahner and pretty sure email is [personal information redacted]

Reply

deactivate my account being hacked

From annabel on July 25, 2022 :: 5:54 am

please deactivate my account

Reply

Hacker activated code generator, no SMS

From Kira Nerys Gates on July 31, 2022 :: 5:33 pm

I can’t get into my account since a hacker changed the settings to two step authentication, code generator with no SMS access. And I can no longer go I to my Facebook account. I either need help someone from the dev team to deactivate the two step authentication for me. Or delete my account so I can create a new one. The one I have now is my family and or close friends’ account. I had many things saved on it which I wanted to keep but since I can’t even access my account due to the situations and the others links to the guidance to get my account back and verifying my identity, they all do not work. I tried to hard to find someone from Facebook Dev team to help. But of course it is difficult to get in to contact with them. So I need help deactivating my account. Or deactivation two step authentication. I preferred if the two step authentication is removed so I can keep my account back. Please email me so I know the updates or decisions.

Reply

Please notify me, don't leave me in the dark.

From Kira Nerys Gates on August 01, 2022 :: 2:24 am

Please email me about this and please don’t leave me in the dark. I need my Facebook account back. Please email me if you can remove the two step authentication, no SMS code generator since I have no access to it. I managed to change my password, so the hacker has no access to my account anymore.but they also locked me out. Please remove the two step authentication for me. And please let me know of the updates. Email me [redacted]@gmail.com

[Editor’s note: Do not provide personal information in the comments as it can lead to spam or contact by scammers]

Reply

won't accept ID

From leela on August 01, 2022 :: 7:43 am

I got the password reset to an old account, but because I was logging in with a new device they demanded ID. I tried to send photo ID twice making sure the second was perfect..  and it got rejected. I cant get in! They want my birth certificate now, but that’s way too sensitive a document to give to FB (so is my photo ID for that matter). Is there any way around this conundrum? If they just keep rejecting your ID upload?

Reply

My long distance boyfriend is using my Facebook account and I can’t get access to it because he ch

From Ntare Abdulkarim on August 05, 2022 :: 6:22 am

My long distance boyfriend took over my Facebook account and he changed everything so I can’t access it and I want to delete it please help me and delete it because I’ve tried a lot of ways but all in vein I need help ASAP!

Reply

Facebook are CROOKS. They are stealing your ID when they close down your account

From Mike GORRY on August 08, 2022 :: 11:44 am

https://www.facebook.com/help/contact/861937627253138
Facebook’s Data Policy Help Center Contact form NO LONGER EXISTS.
Sending a letter by post FROM Europe is ridiculous.
Facebook are CROOKS. They are stealing your ID when they close down your account. They hold your information and sell to third parties. It is VITAL that you take back ownership of your ID.

Reply

Open of Three Dots No Longer Avaliable

From Robert on August 14, 2022 :: 11:41 am

This menu item is no longer available. Please provide updated article Thanks

Reply

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