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How to Switch Email Accounts Without Losing Emails

by on June 17, 2022
in Software & Games, Computers and Software, Productivity, Tips & How-Tos :: 149 comments

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There are plenty of good reasons why you might want to change your email account. You want or need to change email providers, you hate your current email address, or you’ve become inundated with spam.

However, switching email accounts can feel like a daunting task. Not only do you need to notify everybody of your new email address (including all of those sites where you’ve created accounts over the years), but there’s also the fear that you’ll miss an important email from a person or organization that you can’t afford to miss.

Fortunately, it’s fairly easy to make the change and not lose any emails in the process. Here’s how to do it.

Google account creation screen on laptop on wood surface with a person sitting in front seen in shadow from behind.

1. Try to keep your old email address as long as possible

When switching accounts, you’ll want to hold onto your account for a little while to ensure the process has worked smoothly. If you’re switching jobs or leaving school, find out how long you’ll have access to your old email address before it’s deactivated and plan accordingly. Most organizations won’t let you access your account, but some may forward email for a length of time to your new account.

2. Create a new email address

Create an email address with a free provider like Gmail or Do not use the email assigned by your internet service provider, company or school. When choosing your new email address, use your name or something that will age well over time. If you have a common name, try using your last name first or a combination of your initials and your last or first name.

3. Forward emails to your new email account

You can forward your messages while retaining a copy with your old mail service. Or, you can forward your messages and delete the copies on your old mail service.

Forward emails to Gmail

  1. Go to Gmail and select the cog icon in the upper right corner and select "Settings."
  2. Select "See all settings," "Accounts and Import" and then "Add a mail account."
  3. Enter your email address and leave the box "Treat as an alias" checked so when you reply to email it will come from your new Gmail account. Keep the option to "Send through Gmail" selected. You'll then need to "Send Verification" to show that you own your old email account.
    Screenshot of Gmail Accounts and Import settings page. Shows the Accounts and Import tab highlight, the settings cog in the upper right pointed out, and Add a mail account pointed out in the Check email from other accounts section.
  4. For most email services, all of the fields will be pre-populated, if not, you can get the information from your email service provider. Then select Add Account.
  5. Once you have connected your account, go back to Settings > Accounts and Import> and choose to "Always reply from the default address," which should be your new Gmail address.

Forward emails to Outlook

  1. Open Outlook and select File from the top menu bar.
  2. Select "Add Account" and then input your old email address. Depending on your old email provider, you may have to enter your email settings manually.
    Screenshot of Microsoft Outlook Account Information screen showing the Account Settings button highlighted and the dropdown menu with Account Settings, Account Name and Sync Settings, Sever Settings, Change Profile and Manage Profiles.

As you move to your new account, you'll also want to change your default email address.

  1. Go to File > Account Settings > Account Settings.
  2. In the email tab, select the email address you want to use as your default address and then click on "Set as Default."
    Screenshot of Microsoft Outlook showing the option to set an email address as the default. The option Set as Default is pointed out.

Forward emails to

Unless your old email is a Gmail account and you subscribe to Microsoft 365 ($69.99 per year), you can add you can't set up to pull in your old email. If you are a Microsoft 365 subscriber, you can add your Gmail account to

  1. Go to and select the settings cog in the upper right corner. Scroll down to and select "View all Outlook settings."
  2. Select "Premium" and in the "Additional mailboxes" section, click on Add account. Sign into your Gmail account and it will sync with

Note that your Gmail email will remain in a Gmail tab and you can't set a default from address. Gmail tab showing the email inbox. The Gmail icon is pointed out.

If you have more than one account, can choose the option to "Set default From address."

  1. Go to and select the settings cog in the upper right corner. Scroll down to and select "View all Outlook settings."
  2. Select "Premium" and in the "Sync email" section choose an email address from the pulldown menu under "Set default From address." screenshot of Mail Settings showing the Sync email options of Set default From address, Email alianses and POP and IMAP settings.

4. Import your contacts from your old email address

Chances are that you have an address book associated with your old email account and you’ll want to import them for use with your new account. Before importing contacts, you'll need to export your contacts from your current provider to a CSV file or, for Google Contacts, a CSV or vCard file. Search for "export contacts from (name of your old email provider)" for instructions.

Importing to Google Contacts

  1. Go to Google Contacts.
  2. Select "Import."
  3. Upload your *.csv or *vcf file.

Import contacts to Gmail

Importing to Outlook

  1. Go to File > Open & Export > Import/Export.
  2. Select "Import for another program or file" and then click on "Next."
  3. Choose "Comma Separated Values" and click on "Next."
  4. Select your CSV file and choose from import options – "Replace duplicates with items imported,” "Allow duplicates to be created," or "Do not import duplicate items."

Once imported, you'll find all of your contacts under the contacts icon in the lower left corner.

Importing to

If your old email is a Gmail account and you've added it to, your contacts will appear in the Gmail tab. You can also import them into your email account.

Before importing contacts, you'll need to export your contact from your current provider. Search for "export contacts from (name of your old email provider)" for instructions. Choose the option to save the exported contacts as a CSV file. Then go to your account.

  1. Select the People icon
  2. Choose "Manage" and then "Import Contacts." Mail screenshot with the People icon pointed out and the Manage menu dropdown showing Import contacts (pointed out) and Export contacts.

5. Tell people about your new email address

Once you have your new email up and running, it’s time to email everyone telling them about your new email address. Be sure to use the Bcc option (blind copy) in the address bar, so you don’t accidentally share other people’s email addresses with the whole group. You may also want to add a signature that calls out the fact that your email has changed. For go to Settings > View all Outlook settings > Mail > Compose and reply. For Gmail for to Settings > See all settings > General and scroll all the way down to Signature.

Updated on 6/17/2022 with new instructions for and added instructions for Outlook

[Image credit: Google account creation screen on laptop via SmartMockups, screenshots via Techlicious/Google/Microsoft]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.

Discussion loading

how to fix thunderbird imap errors to outlook emails.

From usman on April 25, 2019 :: 7:02 am

if thunderbird is giving password prompt errors for outlook emails, then what is the solution for this problem.other email accounts dont give these errors.


If password is correct, then it is likely your IMAP settings

From Josh Kirschner on April 25, 2019 :: 9:37 am

Hi Usman,

Is this something that just started happening or has it never worked for you? Either way, if you know the password is correct, then the first thing I would do is recheck your IMAP settings.

For the Incoming:
Server hostname:
Port: 993
Authentication: Normal password

For the Outgoing:
Server hostname:
Port: 587
Authentication: Normal password

Username: .(JavaScript must be enabled to view this email address)

Click Done.

More details here:


how to fix thunderbird imap errors to outlook emails.

From usman on April 27, 2019 :: 1:47 pm

thanks for the settings for outlook emails that you provided.but now it is working after i changed the password.remeber i did not changed the settings but changed password.
thunderbird automatically added outlook account to thunderbird.i am sure its again going to give same errors after 3 days, saying to me to change the password.
similarly i have accidentally added two yahoo accounts to one profile of was nice i dont know incoming outgoing imap settings for thunderbird for yahoo.looking and searching at various resources for yahoo imap settings for thunderbird not working.
how is it possible to import yahoo imap settings from one yahoo profile to another.
thanks for your time.


Accounts syncing always connected or a second independent storage?

From Robbie T on April 26, 2019 :: 9:25 am

Hi… I had a talk21 account which BT / yahoo bought over years ago and have been charging me for the upkeep of the account (free if a BT customer) so for years have been paying as wanted to keep the old emails as 20 years of history there.

After finally getting round to it I’ve found that via gmail settings and “accounts and Import” option I have now managed to import all of my mail from this email address. My question is once I deactivate the old talk21 email address, will gmail then lose all the emails as well? Or is everything now stored completely separately under gmail?

Thanks for any guidance!


Importing is Independent

From Tony on April 28, 2019 :: 9:58 am

Robbie T,

Importing gets you a completely separate independent copy. This is different to synchronizing, where whatever action you do in one place is replicated in the other.

Your Gmail account now “owns” the copy you just imported, and this will not be affected when you close or delete the other account you imported from.


Thanks Tony!

From Robbie T on April 28, 2019 :: 11:09 am

Hi Tony, that’s great news! Exactly what I wanted to know. Thank you so much for taking the time to reply, really appreciated!

Can now finally close my old account with peace of mind not losing anything! THANK YOU!!

Kind regards


Help! Can I move my cox emails to my email account?

From JudiQ on May 19, 2019 :: 5:29 pm

I’ve moved to a city that does not offer cox, so I’ve set up a new email account on my iPad . . .  .(JavaScript must be enabled to view this email address)
I’ve set things up so that current emails to the cox account automatically send a duplicate to the iCloud account.  Now I’m trying to find an efficient way to go back and export groups of emails from cox to iCloud . . . I.e all emails from certain individuals or all emails on a certain subject . . . .  Do I have to forward to my iCloud address?  Or can I batch select and move groups of emails from cox inbox to iCloud archive mailbox?
Thanks for any help you can provide!


Delete Incredimail

From Patti on June 07, 2019 :: 11:26 am

If I delete the Incredimail program, will I lose all the saved info and contacts? (gmail)


Are your contacts in Gmail?

From Josh Kirschner on June 07, 2019 :: 12:22 pm

I’m not familiar with Incredimail, but if you go to your Gmail account and see your contacts, etc. there, then deleting the Incredimail program won’t affect those contacts stored in Gmail.


HELP! Moving Rogers e-mails on MacMail..... to a new provider (soon).

From John Dickson on June 10, 2019 :: 5:35 pm

I hope to leave Rogers as my e-mail service provider - finally - after 12 years of poor service!  It has been a horror show! 

I use and love MacMail on both of my Mac computers. If I move to another provider (e.g., Bell Canada) how do I transfer my saved e-mail (approx.10,000 in number) in advance of moving to a new provider?  Yes, I want stay with MacMail. Note: I do not like Gmail at all. 
Obviously, my Rogers e-mail address will vanish once I move to a new provider…. but, again, how to I save my years of business contact e-mails saved on MacMail in advance of the change?  Easy peasy answer?  Please HELP!


Mail Program versus Webmail

From Tony on June 11, 2019 :: 9:17 pm

MacMail is an email program on your computer, which is capable of reading emails from any provider. So it doesn’t matter what webmail service you move to, you can still add it to your MacMail program and keep on going.

The messages in MacMail are saved locally on your computer, whether or not you continue with the service they were received through. The Contacts depend a bit on what your habits were in adding and synchronizing.


careful: some Mail emails are NOT stored on the machine anymore!

From BeckyJL on October 26, 2021 :: 4:31 pm

I’ve been using Mac Mail for a decade and my older email folders are stored on my Mac, but newer folders are stored with my email provider. So don’t take this (outdated now) post’s word for where your emails are stored.


Reverse Question

From JB on June 26, 2019 :: 5:54 am

Hello, great article and thread! My question is somewhat the reverse of the original topic. For several years, I’ve had my professional email address (Outlook/Office 365-based) automatically forward to my personal gmail account. I will be leaving the company in the near future and that Outlook account will presumably close. Will emails from that Outlook account recieved and sent via gmail disappear from the gmail account when the linked Outlook account closes… or are all of those emails “permanently” part of my gmail account unless/until I delete them from gmail? Thank you!


Downloaded Email Storage

From Tony on June 26, 2019 :: 4:13 pm

Yes, all of those emails remain “permanently” part of your gmail account unless/until you delete them from gmail. This is because of the difference between POP3 and IMAP. Gmail’s methods of accessing mail from other accounts is all POP, not IMAP. So it is a local download, not an online synchronization.


Hotmail Sync to get Sympatico Emails - If Closing Sympatico account - will I still see the Emails in

From Jen on July 14, 2019 :: 3:32 pm

Firstly, I’m blown away by your kindness to take time to answer questions and help all of these strangers on the internet. Thank you so much.

I’m moving from Bell Sympatico email and I opened a account and synced the sympatico email. They all moved over to hotmail beautifully.

It appears that if I make any changes in sympatico now that they do not replicate in hotmail - which leads me to believe if I delete files and email from the sympatico email - they will remain in the hotmail account. I tried it and it seems so.

MY QUESTION: I want to close the sympatico email permenantly - will this make all of the emails that were synced to hotmail disappear? Or are they moved to hotmail for good?

If closing the sympatico email will delete all emails from that email account that are now showing up in my hotmail - would you mind to please tell me what I can do to avoid that - so when I close the sympatico account I will have all my emails in hotmail?

Thank you so much for your time and kindness.



You set up with POP, right?

From Josh Kirschner on July 15, 2019 :: 3:46 pm

It sounds like you set up the syncing using POP, which is a one-way transfer, not IMAP. So deleting the Sympatico emails don’t impact your hotmail account.

Unless you’re receiving a lot of spam in your Sympatico accout, you may want to consider keeping it open. At some point you may stumble upon an account you need to get into where you don’t remember the password and it is set up with your Sympatico email. Keeping the account will let you get those password reset emails.



From Jen on September 07, 2019 :: 1:32 am

Oh just seeing this reply now. Thanks so much. I thought I selected to get an email when any reply happened but didn’t get one.
I’m cancelling my Bell Account and the Sympatico email came with it. Bell has been overcharging me for home phone and internet for decades. I tried to get them to let me have the smaller, cheaper internet plan that they do have for new customers but they won’t give it to me. So - very happy to get rid of Bell and Sympatico email.
Thanks again!
You’re awesome!



From J Stoc on July 30, 2019 :: 5:41 pm

Earlier this year Verizon stopped there email service & switched everyone to AOL..I am thinking about switching from Verizon DSL to cable internet. Can I still use my Verizon email if I join aol when I switch to cable?


I'm a little confused

From Josh Kirschner on July 30, 2019 :: 7:58 pm

Did you already switch your email to AOL when Verizon stopped offering theirs? If so, then you can use your AOL email when you switch to cable. Not sure what you mean by “still use my Verizon email”, since that’s been terminated.


use the best email site that I can use the one I already have

From Mike Wissel on August 05, 2019 :: 2:58 am

I was using Incredimail and somehow it quit working and now I can’t download and install it anymore.
I don’t know what happened but now I can’t put back on my computer.
If anyone can help me that would be nice.


change primary e-mail add

From Margaret Mags Musgrove on August 25, 2019 :: 8:44 am

how can i change my primary e-mail add to the one i use most times.


de-activate my google acc.

From Margaret Mags Musgrove on August 25, 2019 :: 8:57 am

i’m very confused with google, if i remove my google acc,  can i set another one up, using my HOTMAIL acc


I'm confused

From Josh Kirschner on September 03, 2019 :: 2:19 pm

You want to de-activate your Google account, then create a new one? Is your goal to change your Google username or something else?


One gmail account being closed

From Michelle Murphy on September 28, 2019 :: 2:42 pm

Hi - I think I understand the article (not tech savvy), just wanted to clarify one thing.
I have 3 active gmail emails. On my iPhone under mail I can toggle between the three inboxes.
One account is being closed by my company - I’m not concerned about new emails coming in - just want to make sure the old emails will still be archived and accessible as they are now? Or do I need to do something on my end?
Thankyou - Michelle


I'd recommend installing a software

From Suzanne Kantra on September 30, 2019 :: 1:44 pm

I’d recommend installing a software program called UpSafe. You can back up your emails (it’s a manual process) and then access them even after the account has been closed.
Scroll to the bottom of the page for the link to download the software.


re email address and access if I go from Verizon to Optimum

From Joanne on December 04, 2019 :: 12:30 pm

If I change internet providers and have used Verizon/AOL email and I created multiple folders regarding retirement, finance, residential repairs, etc., can I still access AOL and my email address if I use Optimum for my internet/phone/tv??  We are retiring from our primary residence to our vacation home which has Optimum. I started forwarding email from Verizon/AOL to optimum, but hope it’s not necessary. Plus notifying everyone about a change in email address.  Is it easier to just change to Verizon at our vacation home which will become our primary home?


Yes, but confirm with Verizon

From Josh Kirschner on December 04, 2019 :: 4:46 pm

Optimum is your internet provider - you can access any email you want through Optimum, including your old Verizon and/or AOL emails. However, you should confirm with Verizon that they won’t deactivate your Verizon email address if you cancel your account with them.


re email address and access if I go from Verizon to Optimum

From Joanne on December 04, 2019 :: 9:43 pm

Thank you so much. I will check with Verizon. Hopefully they wouldn’t deactivate the Verizon/aol email. That would be the easiest for me ( a senior)!


Archiving old email before closing account?

From Javier Bonafont on December 13, 2019 :: 12:31 pm

I’m considering changing ISP’s away from ATT/Yahoo, but I have a decade of emails in my ATT/Yahoo account.  If I migrate to a gmail account, can I migrate all my existing emails as well?  How?  I understand how to forward new emails, but how can I keep all my old ones?  I could conceivably pull them all into my home computer with Mac Mail sync, but there are multi gigs of attachments and media.  I would rather keep them on the web if possible.  Thanks!

Oh wait, I just found out something interesting, you can keep your ATT email account as a free account even if you cancel ISP service.  So maybe I’m fine.  Heres the article:


Another problem I’ve encountered with

From David Murphy on December 29, 2019 :: 7:31 am

Another problem I’ve encountered with the ‘+’ method on Gmail addresses is it seems increasingly common for sites to not see email addresses with a + as valid. I’ve tried to use it in numerous places just for organization sake to keep track of where emails are coming from in case a company sells the info or there’s a security breach or to just be able to auto-filter that address to spam but quite often I’m told it’s an invalid address and to change it.


Losing emails over time

From Patty Types on December 31, 2019 :: 10:26 am

When will they ever make a mail program that lets YOUR COMPUTER store the emails?  I will buy the space.  I am sooo tired of losing incredibly valuable emails, esp. if I am not using it for three months or more, maybe a year or two even, and the compacting which has lost a lot of my mail, never to be seen again.  I have lost mail from loved ones who passed on, important codes I was keeping on file and receipts of things I bought… but if I don’t use it and let it sit, they think it’s okay to just delete it.  I don’t want to pay “the cloud” because if I have to leave town or go to the hospital or have other problems, I don’t want to come home and find it gone because I didn’t pay them.  There are so many gimmicks by these big companies to get our money.  I am sooo tired of losing important emails and being at the will and mercy of companies who really don’t care.


Not clear what you're experiencing

From Josh Kirschner on December 31, 2019 :: 5:03 pm

Hi Patty,

It appears you are using Gmail for email, but Google doesn’t autodelete email unless you created a filter to do that or autoarchive. Google will delete items in Trash or Spam, but that doesn’t sound like what you are describing. That said, if you’re not using your Gmail account for YEARS, it’s possible they may deactivate it.

If you’re using a different email service, their policies may differ.

That said, you can use the desktop version of Outlook to store emails locally if that’s what you want to do. It’s been around for more than 20 years and will do what you want to do.



From Patty Types on January 01, 2020 :: 10:04 am

I only recently started using gmail as a public and back up mail.  I loved the old Outlook set up for mail but not the new one.  But still, they controlled the history more than me.  I want mail that I can save on MY computer than can’t be taken away because I was “away” or not using it for a year - or whatever.  I’ll pay for the space on my computer to store it, I just don’t want to lose emails that are important, special and precious to me, including the pictures in them.



From Patty Types on January 01, 2020 :: 10:05 am

I recently brought this email up to use again and the old mail I thought it was keeping has now disappeared!  Let ME decide these things.  I’ll pay for the space!


Email Service vs Email Program

From Tony on January 01, 2020 :: 1:43 pm


When you sign up for an email service, you need to know their rules, especially if it’s free. When you don’t use your free service for a very long time, some providers will leave it alone, others will deactivate it but you can get it back with all the data gone, while others will delete the account altogether.

Providers of paid email services will have a greater obligation to contact you before deleting your stuff, so long as you have continued paying your monthly fees.

If you use an email program such as Microsoft Outlook or Mozilla Thunderbird to connect to the email service, the messages are always yours and live on your computer, even if you lose the account you had from your service provider. BUT, computers crash or get stolen, so you still need to consciously backup all that’s stored on the machine, which includes your downloaded mail.


msn mail

From msn not responding on January 07, 2020 :: 6:38 am

Actually, I find it very helpful, your article helps me a lot to understand about this. After reading your article I have good knowledge of this. Thanks for sharing this. Here we provide information about MSN not responding issue.


Losing synced emails

From LJoy on January 17, 2020 :: 12:45 am


Thank you for the above instructions.

I’ve read through the comments above, but I’m not sure any quite answer my question. I have set up a new outlook email address that, following the above instructions, I have synced all items my original outlook email to. If I closed the original email account will I then lose the synced copies in my new email account too? Also if I keep running both email addresses for a while, will new emails to the original account automatically sync to the new email account?


Losing synced emails

From Tony on January 18, 2020 :: 1:26 pm

It depends what you mean by synced. If done properly, you should now have an independent copy of your old emails in the new account, so no chance of losing them if you close the old one.

And again, depending on the type of connection you set up, all new emails to the old account should be showing up in the new account as well.

So, are you auto-forwarding from the old to the new? Did you configure the new to continuously fetch from the old? Or did you simply do a one-time import of the old into the new.


Switching from TalkTalk to Gmail

From Jill on February 23, 2020 :: 10:06 am

I have a talktalk email address as they used to be my broadband provider. I changed my broadband provider several years ago but continued with my talktalk email address. I am now thinking of changing to gmail. Is the process the same as described above?
Also, I have many folders with saved emails can they be transferred to gmail too?
Thank you


BT Yahoo login

From prince on March 13, 2020 :: 2:46 pm

The BT Yahoo login or BT Yahoo email login is the same. Therefore, it’s actually the process of identifying the ownership of your BT Yahoo Mail account.


Will I lose my email address?

From Cathy on April 20, 2020 :: 1:15 am

We had our internet through Verizon. Then Verizon moved our email over to AOL but we kept our email address with the Then Verizon “sold” our area to Frontier but we still accessed our email through AOL.  We are wanting to change internet providers and drop Frontier. My question seems complicated but will we be able to keep our email address?


Nothing should happen to your email address

From Josh Kirschner on April 21, 2020 :: 11:32 am

At this point, AOL is handling the email addresses so you should be fine. Though it’s possible AOL may drop support at some time in the future. It might be a good time to just make the move to a more up-to-date address.


Changing email provider in Outlokk

From Raleigh Sanford on April 24, 2020 :: 8:51 pm

My sister’s isp is discontinuing email services as of 7-1-20. She is presently set up using outlook. Can she simply set up a new gmail email address as an alias in outlook and have all new email forwarded to the new gmail address. I saw somewhere something about needing to continue to use the old address to sign in in outlook. Is that possible if the old address has been deactivated. Also she is interest and retaining all of old emails received through the old provider and being able to search them, etc. It seems to me these emails should still be there and searchable. Is that correct. Thanks for any help and sorry if my terminology or understanding is not up to par.


Emails in Outlook

From Tony on April 24, 2020 :: 11:03 pm

The emails in your sister’s Microsoft Outlook program are hers to keep, even if her service provider ceases operation. She can add the new Gmail account to Microsoft Outlook as well, so she can simply continue with the familiar emailing experience, and store the new emails in the same place as the old ones.


That's what I was thinking

From Raleigh Sanford on April 25, 2020 :: 8:38 pm

That’s what I was thinking and hoping would be the case but did not know if I was missing anything. Thanks.


Transferring email folders when changing email services

From Jada on June 03, 2020 :: 12:40 am

I am encountering many glitches now with my AT&T email address. I would be willing to go through the process of switching to a new email provider except for one thing—I have many important emails saved in folders in my AT&T email account and do not want to lose these folders and their contents. Am I correct that there is no way to transfer these folders to a new email account? The only thing I can think of is to open each folder and forward emails separately to my new email address, where I would reorganize them. This prospect is very daunting because I’m sure it would involve an immense number of emails.


Yes, you can transfer folders

From Josh Kirschner on June 03, 2020 :: 9:58 am

You can transfer folders and their contents from Yahoo (which AT&T uses) and other emails programs to Gmail by going to the Accounts and Import tab in Gmail and selecting “Import mail and contacts” and following the steps. I just tested it and it worked fine. Note that the process will take a while (hours, or even days) if you have a lot of emails saved.



From Zeina Seddik on August 09, 2020 :: 2:37 pm

I can’t 🤬😡🤬😡🤬😡🤬😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬



From Angela Robinson on August 15, 2020 :: 5:02 pm

Is there a service that’s will do the all the steps required when changing internet providers for those who don’t feel computer savvy?


primary alias locked

From linda r on August 17, 2020 :: 1:31 pm

my primary alias when I log into is the same as my mircrosoft login ( I believe) . the address for this primary alias is the address i will lose when changing my emails over to . “your organizations policies prevent you from changing your primary alias” -  but I am not part of any organization . what can I do?


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