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How to Tell if Your Phone Has Been Hacked

by on February 09, 2017
in Privacy, Phones and Mobile, Mobile Apps, Tips & How-Tos :: 229 comments

How to Tell if Your Phone Has Been Hacked

By now, government spying is such a common refrain that we may have become desensitized to the notion that the NSA taps our phone calls or the FBI can hack our computers whenever it wants. Yet there are other technological means – and motives – for hackers, criminals and even the people we know, such as a spouse or employer, to hack into our phones and invade our privacy.

From targeted breaches and vendetta-fueled snooping to opportunistic land grabs for the data of the unsuspecting, here are seven ways someone could be spying on your cell phone – and what you can do about it.

1. Spy apps

There is a glut of phone monitoring apps designed to covertly track someone’s location and snoop on their communications. Many are advertised to suspicious partners or distrustful employers, but still more are marketed as a legitimate tool for safety-concerned parents to keep tabs on their kids. Such apps can be used to remotely view text messages, emails, internet history, and photos; log phone calls and GPS locations; some may even hijack the phone’s mic to record conversations made in person. Basically, almost anything a hacker could possible want to do with your phone, these apps would allow.

And this isn’t just empty rhetoric. When we studied cell phone spying apps back in 2013, we found they could do everything they promised. Worse, they were easy for anyone to install, and the person who was being spied on would be none the wiser that there every move was being tracked.

“There aren’t too many indicators of a hidden spy app – you might see more internet traffic on your bill, or your battery life may be shorter than usual because the app is reporting back to a third-party,” says Chester Wisniewski, principal research scientist at security firm Sophos.

Likelihood

Spy apps are available on Google Play, as well as non-official stores for iOS and Android apps, making it pretty easy for anyone with access to your phone (and a motive) to download one.

How to protect yourself

  • Since installing spy apps require physical access to your device, putting a passcode on your phone greatly reduces the chances of someone being able to access your phone in the first place. And since spy apps are often installed by someone close to you (think spouse or significant other), pick a code that won’t be guessed by anyone else.
  • Go through your apps list for ones you don’t recognize.
  • Don’t jailbreak your iPhone. “If a device isn’t jailbroken, all apps show up,” says Wisniewski. “If it is jailbroken, spy apps are able to hide deep in the device, and whether security software can find it depends on the sophistication of the spy app [because security software scans for known malware].”
  • For iPhones, ensuring you phone isn’t jailbroken also prevents anyone from downloading a spy app to your phone, since such software – which tampers with system-level functions - doesn’t make it onto the App Store.
  • Android users can download a mobile security app that will flag malicious programs. There isn’t the same type of mobile security apps for iOS, due to App Store restrictions, though Lookout Security and Sophos will alert you if your iPhone has been jailbroken.

2. Phishing by message

Whether it’s a text claiming to be from your financial institution, or a friend exhorting you to check out this photo of you last night, SMSes containing deceptive links that aim to scrape sensitive information (otherwise known as phishing or “smishing”) continue to make the rounds.

Android phones may also fall prey to messages with links to download malicious apps. (The same scam isn’t prevalent for iPhones, which are commonly non-jailbroken and therefore can’t download apps from anywhere except the App Store.)

Such malicious apps may expose a user’s phone data, or contain a phishing overlay designed to steal login information from targeted apps – for example, a user’s bank or email app.

Likelihood

Quite likely. Though people have learned to be skeptical of emails asking them to “click to see this funny video!”, security lab Kaspersky notes that they tend to be less wary on their phones.

How to protect yourself

  • Keep in mind how you usually verify your identity with various accounts – for example, your bank will never ask you to input your full password or PIN.
  • Avoid clicking links from numbers you don’t know, or in curiously vague messages from friends, especially if you can’t see the full URL.
  • If you do click on the link and end up downloading an app, your Android phone should notify you. Delete the app and/or run a mobile security scan.

3. SS7 global phone network vulnerability

Nearly two years ago, it was discovered that a communication protocol for mobile networks across the world, Signalling System No 7 (SS7), has a vulnerability that lets hackers spy on text messages, phone calls and locations, armed only with someone’s mobile phone number. An added concern is that text message is a common means to receive two-factor authentication codes from, say, email services or financial institutions – if these are intercepted, an enterprising hacker could access protected accounts, wrecking financial and personal havoc.

According to security researcher Karsten Nohl, law enforcement and intelligence agencies use the exploit to intercept cell phone data, and hence don’t necessarily have great incentive to seeing that it gets patched.

Likelihood

Extremely unlikely, unless you’re a political leader, CEO or other person whose communications could hold high worth for criminals. Journalists or dissidents travelling in politically restless countries may be at an elevated risk for phone tapping.

How to protect yourself

  • Use an end-to-end encrypted message service that works over the internet (thus bypassing the SS7 protocol), says Wisniewski. WhatsApp (free, iOS/Android), Signal (free, iOS/Android) and Wickr Me (free, iOS/Android) all encrypt messages and calls, preventing anyone from intercepting or interfering with your communications.
  • Be aware that if you are in a potentially targeted group your phone conversations could be monitored and act accordingly.

4. Snooping via open Wi-Fi networks

Thought that password-free Wi-Fi network with full signal bars was too good to be true? It might just be. Eavesdroppers on an unsecured Wi-Fi network can view all its unencrypted traffic. And nefarious public hotspots can redirect you to lookalike banking or email sites designed to capture your username and password. And it’s not necessarily a shifty manager of the establishment you’re frequenting. For example, someone physically across the road from a popular coffee chain could set up a login-free Wi-Fi network named after the café, in hopes of catching useful login details for sale or identity theft.

Likelihood

Any tech-savvy person could potentially download the necessary software to intercept and analyze Wi-Fi traffic – including your neighbor having a laugh at your expense (you weren’t browsing NSFW websites again, were you?).

How to protect yourself

  • Only use secured networks where all traffic is encrypted by default during transmission to prevent others from snooping on your Wi-Fi signal.
  • Download a VPN app to encrypt your smartphone traffic. SurfEasy VPN (iOS, Android) provides 500MB of traffic free, after which it’s $2.99/month.
  • If you must connect to a public network and don’t have a VPN app, avoid entering in login details for banking sites or email. If you can’t avoid it, ensure the URL in your browser address bar is the correct one. And never enter private information unless you have a secure connection to the other site (look for “https” in the URL and a green lock icon in the address bar).

5. Unauthorized access to iCloud or Google account

Hacked iCloud and Google accounts offer access to an astounding amount of information backed up from your smartphone – photos, phonebooks, current location, messages, call logs and in the case of the iCloud Keychain, saved passwords to email accounts, browsers and other apps. And there are spyware sellers out there who specifically market their products against these vulnerabilities.

Online criminals may not find much value in the photos of regular folk – unlike nude pictures of celebrities that are quickly leaked– but they know the owners of the photos do, says Wisniewski, which can lead to accounts and their content being held digitally hostage unless victims pay a ransom.

Additionally, a cracked Google account means a cracked Gmail, the primary email for many users.

Having access to a primary email can lead to domino-effect hacking of all the accounts that email is linked to – from your Facebook account to your mobile carrier account, paving the way for a depth of identity theft that would seriously compromise your credit.

Likelihood

“This is a big risk. All an attacker needs is an email address; not access to the phone, nor the phone number,” Wisniewski says. If you happen to use your name in your email address, your primary email address to sign up for iCloud/Google, and a weak password that incorporates personally identifiable information, it wouldn’t be difficult for a hacker who can easily glean such information from social networks or search engines.

How to protect yourself

  • Create a strong password for these key accounts (and as always, your email).
  • Enable login notifications so you’re aware of sign-ins from new computers or locations.
  • Enable two-factor authentication so that even if someone discovers your password they can’t access your account without access to your phone.
  • To prevent someone resetting your password, lie when setting up password security questions. You would be amazed how many security questions rely on information that is easily available on the Internet or is widely known by your family and friends.

6. Malicious charging stations

Well-chosen for a time when smartphones barely last the day and Google is the main way to not get lost, this hack leverages our ubiquitous need for juicing our phone battery, malware be damned. Malicious charging stations – including malware-loaded computers – take advantage of the fact that standard USB cables transfer data as well as charge battery. Older Android phones may even automatically mount the hard drive upon connection to any computer, exposing its data to an unscrupulous owner.

Security researchers have also shown it’s possible to hijack the video-out feature on most recent phones so that when plugged into a malicious charge hub, a hacker can monitor every keystroke, including passwords and sensitive data.

Likelihood

Low. There are no widely known instances of hackers exploiting the video-out function, while newer Android phones ask for permission to load their hard drive when plugged into a new computer; iPhones request a PIN. However, new vulnerabilities may be discovered.

How to protect yourself

  • Don’t plug into unknown devices; bring a wall charger. You might want to invest in a charge-only USB cable like PortaPow ($6.99 on Amazon)
  • If a public computer is your only option to revive a dead battery, select the “Charge only” option (Android phones) if you get a pop-up when you plug in, or deny access from the other computer (iPhone).

7. FBI’s StingRay (and other fake cellular towers)

An ongoing initiative by the FBI to tap phones in the course of criminal investigations (or indeed, peaceful protests) involves the use of cellular surveillance devices (the eponymous StingRays) that mimic bona fide network towers.

StingRays, and similar pretender wireless carrier towers, force nearby cell phones to drop their existing carrier connection to connect to the StingRay instead, allowing the device’s operators to monitor calls and texts made by these phones, their movements, and the numbers of who they text and call.

As StingRays have a radius of about 1km, an attempt to monitor a suspect’s phone in a crowded city center could amount to tens of thousands of phones being tapped.

Until late 2015, warrants weren’t required for StingRay-enabled cellphone tracking; currently, around a dozen states outlaw the use of eavesdropping tech unless in criminal investigations, yet many agencies don’t obtain warrants for their use.

Likelihood

While the average citizen isn’t the target of a StingRay operation, it’s impossible to know what is done with extraneous data captured from non-targets, thanks to tight-lipped federal agencies.

How to protect yourself

  • Use encrypted messaging and voice call apps, particularly if you enter a situation that could be of government interest, such as a protest. Signal (free, iOS/Android) and Wickr Me (free, iOS/Android) both encrypt messages and calls, preventing anyone from intercepting or interfering with your communications. Most encryption in use today isn’t breakable, says Wisniewski, and a single phone call would take 10-15 years to decrypt.

“The challenging thing is, what the police have legal power to do, hackers can do the same,” Wisniewski says. “We’re no longer in the realm of technology that costs millions and which only the military have access to. Individuals with intent to interfere with communications have the ability to do so.”

From security insiders to less tech-savvy folk, many are already moving away from traditional, unencrypted communications – and perhaps in several years, it’ll be unthinkable that we ever allowed our private conversations and information to fly through the ether unprotected.

[image credit: hacker smartphone concept via BigStockPhoto]



Discussion loading

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Caller Changes to unknown whilst on a call

From Pegz on March 07, 2018 :: 9:47 pm

When on a call, the name of the caller changes to unknown and the timer restarts. What does that mean?

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Not sure, but have a guess

From Josh Kirschner on March 08, 2018 :: 9:15 pm

That’s not an issue I’ve heard of before. I’m guessing that it may be some error of handoff when your phone is switching between cell towers, or perhaps when the phone is switching between cellular and Wi-Fi calling. It doesn’t sound to me like a spyware issue.

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Helloooo ,why won't you reply?

From Cynthia Snook on March 07, 2018 :: 10:21 pm

Is there any particular reason I’m getting ignored on this forum? I asked my question three times!

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Umm okay then

From Cynthia Snook on March 07, 2018 :: 10:22 pm

Gee thanks for nothing!

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Also Gang Stalked (Toronto, Canada)

From Melissa b on March 08, 2018 :: 8:19 pm

I have been hacked and stalked by a religious vigilante group because I am a disabled sex worker and they don’t want me living in their building anymore which is beside their Catholic Church parish :(

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Well is there anything that

From Cynthia Snook on March 17, 2018 :: 10:40 am

Well is there anything that you can tell me what those factors are that you said it could be a combination of,if not hacked then please explain something?

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Just guessing

From Josh Kirschner on March 18, 2018 :: 6:55 pm

Weird stuff happens with tech all the time. If it is repeatable, you can try to track down the cause. If it’s a minor one-time thing, it can be extremely difficult to determine what happened. If I had to venture a guess, you probably had a video or ad that popped up for a moment in the background, and the “attention” you heard was from that. It may have sounded like the Google voice, but probably wasn’t. That’s the best guess I’ve got.

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I'm sure of one thing

From Cynthia Lyn Snook on March 30, 2018 :: 3:54 am

That was Google lady’s voice.That is something I’m positive about that’s why it’s tripping me out

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Wifes phone hacked

From David on March 23, 2018 :: 4:49 pm

My wife recently had her bank card used by a 3rd party. They also had her ebay and paypal accts and her google was tried to be logged on to from iraq. Im guessing her phone was hacked. Didnt find any new or unrecognized apps. We did recently buy a longer usb cord off of amazon. Could that be the source of her info being hacked?

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May not be phone hacking

From Josh Kirschner on March 23, 2018 :: 5:15 pm

It doesn’t sound like phone hacking. If someone has access to multiple accounts that sounds more like her passwords have been compromised through a breach, or poor password management or both. It’s theoretically possible that someone could create a USB cable that would hack devices plugged into it, but I haven’t heard of that threat existing in real life and the information that could be pulled off this way from a smartphone would be limited.

Assuming your wife has already changed her logins for those sites, she can see what credentials may have been leaked through breaches by reading this article: https://www.techlicious.com/blog/find-out-if-your-password-has-been-compromised/. You should also install anti-malware on your computer and phone and do full scans.

But my bet right now would be on the data breach/bad password angle.

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Hacked

From Martin on March 28, 2018 :: 7:31 pm

So what does it mean when I go into my Verizon and it says I send pictures to numbers I don’t know and it says I received and sent them

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Now my Gmail is hacked

From Jackie on March 29, 2018 :: 9:36 pm

Hi Josh
I commented here a few months ago regarding my hacked phone.  Now I have had a new incident aND I hope you can explain it.
I sent an email to someone using an address provided on their business website. I then left my phone charging while I was out of the house and no one had access to my phone.

When I next turned on my phone I noticed that the email had been returned to me, at 3:44 as undeliverable.  I also noticed that at that exact same time an email I had sent out several weeks ago to reply to a Craigslist ad about a house rental, had oddly been sent back to me. I was puzzled why that happened weeks after I had replied to the ad, but the weirdest thing was I noticed 2 drafts were opened in my email program, both at 3:44.

When I opened them I saw that one was blank and that the other said “Wow…you’re something aren’t you”? This one seemed to have been sent thru Craigslist.

Any ideas how someone was able to hack my email…it seems they somehow used the Craigslist relay email to do this.

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Can Nokias be hacked

From James Williams on April 01, 2018 :: 6:59 pm

My nokia is not a smartphone. A couple of weeks ago I attended a public protest in London. Since then the battery has needed charging 5 times as much as normal. At one stage I was using my camcorder to film an arrest. When I got home I found the film of that scene had been tampered with and wouldn’t show. Could my phone have been hacked too?

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Can a Nokia be hacked?

From James Williams on April 02, 2018 :: 5:13 am

I was filming a protest demo a couple of weeks back and found the footage on my camera of an arrest being made had been scrambled. Also, my Nokia phone battery had drained very quickly. The battery on the Nokia has struggled ever since and yet there were no problems previously. Did the police use some tech to damage my Nokia and to cause the battery to drain?

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I doubt it

From Josh Kirschner on April 02, 2018 :: 10:13 am

I’ve never heard of technology that could scramble modern cameras in this manner and it seems highly dubious that would be the cause of your video issue. If someone has information that says otherwise, I would like to see it. If you’re using an old video tape camera, I could see how you might be able to do this with strong magnetic or electronic fields, but doing so would create issues for all sorts of devices, not just your camera, and why would the police implement tech to block 30-year old devices?

As for the battery on your phone, I don’t see a connection there for the same reasons.

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@James Williams.

From RYAN on May 01, 2018 :: 11:57 pm

I can tell you this much. I don’t at all doubt that they can scramble video in this way. Even if the tech isn’t well known yet.

I can tell you in my personal experience, I taking video of a bunch of military choppers that we’re flying over my house here in Los Angeles one time, and my phone battery suddenly died, and never worked again. Then on another occasion, I was filming some strange orb like balls of light that we’re moving around the sky above my house with an actual video camera, and suddenly the battery died, and never worked again. Haha.

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iPhone 6s

From Sara on April 09, 2018 :: 1:57 am

I plugged my phone in at the airport charging stations and a green bar popped up on the bottom of my screen. I don’t know if I’ve been hacked or not but I’m worried… someone help!!

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Have I been hacked or does my phone just suck

From Danielle on April 16, 2018 :: 1:16 am

I can be in the middle of doing anything on my phone and all of a sudden it kicks me out. Sometimes I can retrieve it from being minimized, but sometimes it isn’t even available to pull back up. Also I notice settings on my phone that I don’t recall making. Is this a hack, what can I do? I’ve changed passwords for the most part, and have a backup security access for accounts but am worried that it is not enough for these clever criminals.. Able to help, please do!!!!

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Probably an non-spy app causing issues

From Josh Kirschner on April 16, 2018 :: 11:34 am

Chances are, your issues are being caused by an app not working as it should or a system problem. You don’t say what settings, specifically, have changed, though if you’ve downloaded an antispyware app like Lookout Security and it hasn’t found anything, I wouldn’t worry about spying.

Either way, the best solution is to do a factory reset on your phone (backup you data first) and then only reload those apps you really need.

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Was I hacked I dont know what to do?

From David Chance Snyder on April 17, 2018 :: 12:22 pm

I had a purchase from a online dating site with my phone and credit card information and I didn’t do it and last night I had a thing pop up on my phone telling me my phone was hacked could this have been true and my phone was hacked and if so could they have done all that with the online dating services because I’m a married man there’s no way I would do something like that I don’t know what to do or tell me wife… need advise asap thanks

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Most likely not connected

From Josh Kirschner on April 17, 2018 :: 1:43 pm

Unless it was a antimalware app that you have installed on your phone warning you about a specific threat, the message you saw on your phone was almost certainly a scam. Those messages pop up on sketchy sites (or non-sketchy sites that have been hacked) and then get you to download some equally sketchy “security” app, which at best does nothing, and at worst is spyware.

If you’re concerned about the security of your device, get Lookout Security or an app from another well-known, reputable vendor, like Norton, Kaspersky or Bitdefender. Then scan for malware and keep yourself protected on an ongoing basis.

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Phone number used to harass others.

From Cheryl on April 19, 2018 :: 3:04 pm

Someone calls me and swears they keep getting calls from my phone number. They call the number right back and it is mine. But I know that NO call was made from my phone. I was charging the phone and it was sitting right in front of me. How can a call be made to someone from another phone and come up as another person’s number?!?

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Number spoofing

From Josh Kirschner on April 19, 2018 :: 3:37 pm

Spoofing a phone number is not hard to do and common among spammers. A typical approach now is to spoof the area code and exchange (the first three digits) of a number being called to make that person think it’s someone in their neighborhood. For example, if a spammer is calling 212-555-1111, they may spoof their number to make it look like the call is coming from 212-555-2222.  If that second number happens to be your number, then the person getting the spam call will think you’re the one calling them.

So your next question may be, “How can I stop it?” And the answer is, you can’t. Only the phone carriers can come up with a solution that will prevent spoofing and spam calls. The FCC and others have been looking for ways to address this, but, so far, we’ve just had to twiddle our thumbs waiting for them to act.

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I don’t know if my phone has been hacked, but

From Janice on April 23, 2018 :: 8:43 am

The screen will shake after I press the home button from viewing text messages, I’ve sent myself emails from websites (apparently. I haven’t actually done that. It just says that I’ve sent them to myself), and I was followed from work two weeks ago. The phone in question was one that I purchased for my ex to use for Lyft in October of last year. He tried to stab me and was sent to jail. I received the phone from his sister (as Maryland put him under a no contact restraining order) and it’s been really bizarre since. My WiFi router now has a zebra installed in it, my location is always tracked even though I disabled it. My current boyfriend thought I was bananas until the police escorted me home on the night I was followed from work. I tried to sell one of my televisions (as I never use it) and a district attorney from Maryland started following the items I was selling. Everyone interested in the television had literally no information about them anywhere online and, if they did, it was always linked back to law enforcement. I can find no information about the case online or my ex boyfriend aside from the fact that he was charged initially unless I search from a different device. This is literally driving me nuts. I just want to live peacefully. I go to work and come home. I’m afraid to leave my apartment or go out and do anything unless someone else is with me. I’m scared of everything. I don’t know what to do.

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Gangstalking

From RYAN on May 02, 2018 :: 12:43 am

DISCLAIMER: THIS IS NOT MEANT FOR THE FOLKS THAT ARE BEING STALKED BY AN EX, OR SOMONE THAT THEY KNOW. ITS MEANT FOR TARGETED INDIVIDUALS.I DONT WANT TO CONFUSE ANYONE. Sorry for the caps.

I was one of the first people to mention gangstalking on this, and a related posted. I had a victim of gangstalking since late 2011. I’m happy to tell everyone, and all the TI’s out there that I don’t think I’m being stalked anymore. I’m no longer hearing the voices. I may have found the way out.

I’m going to be honest and say that I was using meth during the time I was being stalked. And I’m no longer using. However, if you’re. TI, you probably know that it’s easy for people to blame your being stalked on mental illness, or if you use drugs, they can say it’s paranoia, or psychosis. And hey maybe some of it is. BUT, if you’re a true TI, you know what you’re experiencing. And I know what I was dealing with for 7 years.

If you’re a TI, you’re probably a good person. Someone with empathy. A person that cares about the things, and people in this world that others don’t. An exceptional person in many ways. However you’re probably also engaging in some kind of deep sin. KEEP READING. Haha, I know you think some holy roller thing is coming now. But let me tell you, if you do what I’m telling you, the voices will probably stop. As will the stalking.

I have come to the very real reality, that there is a heavy demonic involvement in Gangstalking. If you’re a TI, and you’re using drugs, and or engaging in sexual immorality, or walking in any known sin. Ask God for help in turning away from the sin and to him. Then stop using or walking in that sin. Your withdrawals, and cravings for the drug, or the sin you were walking in will go away. The voices and the stalking will go with them. I know for a 100% fact that all the voices I was hearing were demons now.  Because it was all made known to me by them, and God. Go to God with sin and he will help you turn from it. I’m now months off the drugs and sin and I have not had a craving for the drug since day 3 of quitting. If I even think about the drug my stomach turns. That amazing. I will never use again. He will do it for you too. Drugs, sex, ego, pride whatever it is. He will straighten you out in amazing ways

Understand TI’s, there is a reason you’ve come under attack. And you’re probably trying to figure out exactly why. You’re probably thinking why a good person like you would be getting targeted. Well, it’s because you have a purpose. And you’ve been targeted by God himself. He’s trying to turn you from your sin, and you bring you to him. He will humble you, and let you see you will not be able to overcome this on your own, until you reach out to him.

I did, and I’m now addiction, lust, and gangstalking free.

I challenge you to do it, and prove me wrong.

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Spied/Stalked on for 4 years

From Michelle Jackson on May 05, 2018 :: 9:31 pm

Finally! I’ve found a forum that can assist me!! I have bought new phones iPhones android had over 100 email addresses, Facebook addresses taken over… vpns dont help… nor does malwarebytes.. sophos… etc.  None of them…

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I think my phone is hacked

From Beth on May 06, 2018 :: 5:08 pm

My question is I think my boy friend hacked my phone but not sure , he knew all the people I was talking to on messanger , is this possible?

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Did you follow the steps above?

From Josh Kirschner on May 07, 2018 :: 11:06 am

You can use the steps above to determine if your phone has been hacked and what to do about it. However, it may have nothing to do with your phone - not clear which messenger app you’re referring to, but if he has or an guess your login credentials for that, then he would be able ot see all of your conversations.

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Possible hack

From Lucy Sandoval on May 07, 2018 :: 2:21 pm

Ok so I had a missed call, when I called the number back it began to ring, then I noticed the same number i was dialing was now calling me. I hung up and tried calling thE number and the same thing happeded. So I then called from a land line and now,my cell phone was ringing.so the number I call had my cell ringing. I’ve since powered my phone off. Any suggestions on whAt to do?

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No, not really sure what's causing that

From Josh Kirschner on May 07, 2018 :: 4:38 pm

Haven’t heard of that situation before, but it doesn’t sound like any type of “hack”. If I had to guess (and I am taking a guess). whomever you are calling has a set up that recognizes your caller ID and forwards the call back. Can’t explain why calling from your landline would ring your cell unless those numbers were connected in your system. It’s a weird situation that almost sounds more like a prank than a scam. Did you try Google searching the number to see what comes up?

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I received a confirmation message from Google verification ,I give that code to my friend ..so my wa

From Karthik Bathini on May 09, 2018 :: 12:43 pm

Hii ,I received a confirmation code from Google verification..im tell a code to my friend ..so my phone was hacked or not

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Hacked once. Need info and suggestions

From Maria on May 10, 2018 :: 8:49 am

Was hacked before and lost 3 emails! Now I signed in to retrieve a code only to access my YouTube account on a different device and I’m seeing little details that made me concerned! So changed all information on main email that possibly could, and dropped 2nd email that had access to email that is possibly being used by another. Also detached my email from it! Any suggestions what I may do to secure email I have in use and any security app for Android because I own my phone and also carrier provided app did NOT stop hacking on last 3 emails! Thanks!

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Here's how to deal with email hacking

From Josh Kirschner on May 10, 2018 :: 10:35 am

It’s not clear to me why you think your email was hacked. But if you’re concerned, we have an article that specifically deals with email hacking and how to protect yourself.

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Please help me my phones

From OkaDlaba on May 11, 2018 :: 9:35 am

Please help me my phones has been hacked my numbe r is 0734258972 and the other one is 066 209 4190

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Random stuff keep happening

From AlienMan33 on May 13, 2018 :: 2:58 pm

i need some help, when i went on my tablet yesterday i was seeing some random stuff happening on my tablet, Google Voice Text (whatever it’s called) randomly starts up, volume randomly moves left to right. And at one point i heard a female bot voice saying “Your internet connection isn’t safe for the time being” idk if that is normal or if that could be a hacker or virus, i downloaded Malwarebytes and scanned, there were 2 risky stuff. One was a application i downloaded (which did not give me a virus at all) and a random file i did not know. Please tell me how to fix this! It maybe gone but it might come back or it might still be there, also at my time zone it occured in the midnight at 2 or 3 AM. But in the morning it did not happen. I though it might have been my tablet cover so i took it off in the morning and nothing strange happened. I am gonna go on my tablet again at some time and see if it happens again, if so then i will remove the cover and see if it stops working. If not then it might be a glitch in the hard drive or it could be a hacker or virus

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Doesn't sound like hacking.

From Josh Kirschner on May 14, 2018 :: 12:27 pm

It’s hard to interpret what you’re describing without seeing it, but doesn’t sound like hacking. If I had to guess, it’s possible you may have gotten a malicious popup window while browsing that was mimicking issues and trying to get you to buy some scam “antimalware”. However, that really is just a guess. It’s definitely not an issue related to your tablet cover.

I would suggest downloading Lookout Security and giving that a shot on your tablet to see what it finds. (Malwarebytes is great for PCs, less so for mobile). If it finds nothing, I wouldn’t worry unless it happens again.

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Sprint hijacks my phone

From Micki on May 16, 2018 :: 12:03 am

I have an lg treasure.Straightalk with verizon as the carrier.Most of the time i try to make a call and an automated message says Sprint will now connect you to continue your call with a crdei card or pin number.I turn phone off then back on this on occasion allows me to use phone again,but not often.friends tell me they call and it just rings.text messages wont send.I have called straight talk daily about this.There is always a triangle in the top of phone where time n date etc.is.this is supposed to mean my phone is roaming.i disabled roam.the only place i can call is Sprint.i explained my problem,they cant help because i am not a customer,yet they have control of my phone about 80 percent of the time.Straightalks suggestion is to call them when the problem is occuring duh i can only cal sprint when problem is occuring.please help me.

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This is a Verizon problem, not Sprint

From Josh Kirschner on May 16, 2018 :: 7:26 am

Your phone should be defaulting to Verizon’s network unless it is unavailable - that is the only time your phone should go to Sprint. You should be able to force it to only use Verizon in the phone settings. Try this: Under Network & Internet, Mobile Network, there is the roaming switch, which it sounds like you have already turned off, but that only affects data. To change your voice roaming options, hit Advanced and turn off “Automatically select network”. Then, under Network, select Verizon.

Let me know if that works.

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Sprint hijacks my phone

From Micki on May 16, 2018 :: 9:48 am

Tried your advice.under mobile networks i have 3 choices.mobile data,data roaming or access point names.under access point names there is one line it says:TRACFONEVZWENTP.there was a blue cirle lit by it.i could not do anything with this so i chose the three dot menu in upper right corner chose reset to default.the blue circle is grey now.briefly sprint will grab my phone but the triangle dissapears after a minute or 2.so the problem is solved a little bit.I did go into every setting i could and turned off anything that allowed roaming or location.Since it is still a problem it maybe time for new phone and ditch straightalk.is it possible for my neighbors netgear wifi extender to be my problem.twice when a text wouldnt send it gave error code97 or 93.(i cannot remember)but when i looked it up that error code said i was using my phone close to a wifi extender.i am not on my neighbors extender they gave me thier code but i chose not to use it.thanks.tech stuff is so confusing to me

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This is something that Straight Talk needs to resolve

From Josh Kirschner on May 16, 2018 :: 2:46 pm

This isn’t an issue with Sprint “hijacking” your phone. It’s your phone connecting to the Sprint network.  My guess is that you are outside the Verizon coverage area and you phone is finding the Sprint network and trying to connect (which is not allowed under your Straight Talk plan). Does this always happen in one place (e.g., home) or all over? If the former, it may be that Verizon isn’t the right network for you. If it’s all over, this is something Straight Talk support needs to resolve, as it may be an issue with your device settings.

I don’t see how your neighbor’s Wi-Fi extender would impact your texting.

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I accidently tapped the section

From Micki on May 16, 2018 :: 1:07 pm

I accidently tapped the section to not recieve so hoping by sending this it puts me back in .i did try your advice and sent you the results but not sure if i replied in the proper place.hope so.thanks for helping such a person who finds this technology confusing but neccesary

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Thanks for your help Josh.It

From Micki on May 16, 2018 :: 2:55 pm

Thanks for your help Josh.It occurs at home.I have lived there 6 years,this has been going on for 2 months .I have had same phone number but different phones.this phone i have had for a year.straightalk is supposed to be sending me a phone or shipping label to send this back not real sure in what order because thier accent was hard for me to understand

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Was I hacked I dont know what to do?

From David Chance Snyder on May 16, 2018 :: 12:49 pm

I have a galaxy s9+ what’s the best way to check my phone to see if I my phone has been hacked?? Thanks

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Use tips in article above

From Josh Kirschner on May 16, 2018 :: 1:10 pm

The galaxy S9+ is no different than any other Android device as far as checking for hacking. You can follow the tips in the article above (especially #1) and follow those steps. Unless you have a specific reason why you think your phone may have been hacked, it’s highly unlikely that you have been, but having a mobile security app on your phone is always a smart idea.

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Why people hack phones and

From Mike Fernandez on May 17, 2018 :: 2:21 am

Why people hack phones and emails

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I think my phone was hacked but not confirmed

From Kavi on May 23, 2018 :: 3:54 am

Suddenly vidoes stoped and playing and sudden hang pop up like suddenly ui system has stopped

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Please help !!

From Scott on May 24, 2018 :: 2:39 am

I think my email.account has been hacked through my phone and I need to know how to stop it.

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Hacked call

From Stacey on May 27, 2018 :: 5:31 pm

Is it possible for a hacker to hack a phone call and leave that call open without the people realizing it? I had called a friend on morning and talk to her for a while but later when looking at the call log realize that the call was open for almost 7 hours. I am asking because my phone was hacked and several text and photos were pulled from my phone .  They were used to do some damage not really to me but to the guy that was in the text and pictures and his girlfriend. I know never should put anything in pictures that you don’t want out it was stupid but I’m just wondering if it’s possible. Can a phone call be hijacked like that?

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When I look at my

From ImTechChallenged on June 04, 2018 :: 2:18 pm

When I look at my location while using Google on my android device I am often times not in the location provided. For example it will say you are logged in “near Los Angeles or Lynwood or some other So.Cal city. I’m in Arizona. Is that anything to be concerned about? Just wondering if my phone is compromised. TechChallenged. Thank you

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Likely not a concern.

From Josh Kirschner on June 04, 2018 :: 2:56 pm

If you are not using GPS on your device to allow Google to track your location, it will do so using cellular and/or Wi-Fi networks. In many cases, Wi-Fi networks will be identified as the central hub, rather than a precise location. So you may be in Arizona, but the hub of the network you’re using where the IP address is registered may be in southern California. See this article for ways to improve the accuracy of your location on Android devices: https://support.google.com/maps/answer/2839911?co=GENIE.Platform=Android&hl=en&oco=1

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