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How to Use Your Own Router for Verizon Fios

by on March 25, 2020
in Tips & How-Tos, Computers and Software, Internet & Networking, Computer Safety & Support :: 239 comments

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For years, my family had a bundled package with Verizon Fios that included cable, VOIP and internet. But as my family’s watching habits turned to streaming, it was rare when we turned on the cable box. At the same time, Verizon’s costs have continued to escalate, including the ridiculous fees they tacked on to our already high bill. So, we made the decision it was time to cut the cord and move to an internet-only plan (we have been very happy with Verizon’s internet service). However, when I called Verizon to move to internet-only, I found that those plans would now include a new fee – a $12 a month router rental charge. That’s an outrageous amount to “rent” a router, especially one I’ve already had for years.

Could I use my own router? The Verizon cancellation department representative sounded surprised when I asked her and told me that if I used my own router, they wouldn’t be able to offer support if something went wrong. Given that I’ve never needed support for a router – ever – that was a risk I was willing to take. Also, using my own router would enable me to upgrade to a newer mesh wireless system in my home for far less than it would have cost me with Verizon equipment, so my kids’ bedrooms would finally get a WiFi signal.

Not surprisingly, instructions from Verizon on how to use your own router weren’t available on its main support site. A quick search on Google, though, turned up helpful advice from Verizon’s community forums and other sites confirming that using your own router with Verizon Fios is both possible and easy to do. Some of the steps are somewhat “technical,” but you don’t need to be a techie to follow them. Note: using your own router is only feasible for people who only use Fios for internet service. If you still have TV or VOIP service with Fios, replacing the Verizon router is a more complex process, and you may lose some features of your TV and VOIP.

Step 1 – Buy a new router to replace your existing Fios router

If you already have an old router sitting around, you can use it, but this may be a good time to upgrade for faster WiFi speed and better security. Ideally, you will want a router that offers gigabit WiFi speeds (though 100 Mbps should be fine for most people), and WPA2 encryption is a must – DO NOT use an old router that only offers WEP encryption.

When buying a new router, any current router from a major manufacturer should be fine. The TP-Link Archer A10 would be a solid choice (around $120 on Amazon). And our friends at Tom’s Guide recommend the TP-Link Archer A7 (around $65 on Amazon) if you’re looking for a cheaper option.

There’s no shortage of WiFi mesh systems, either. I set my network up using Eero Pro with two mesh “beacons,” which I had been provided for testing. It works great, but is pricey (retails for $399) and is overkill for apartments or smaller homes. Eero has less expensive choices (starting at under $100 on Amazon), or you could go with a system from Nest WiFi (starting under $200 on Amazon). Each of these also has the advantage of being relatively attractive, as far as WiFi equipment goes. There’s also the option to go with a WiFi range extender, which offers fewer features than a mesh system but comes in at a lower cost.

You will also need an Ethernet cable to connect your new router to the Verizon ONT (Optical Network Terminal) in your house. Get an inexpensive one on Amazon or your local Best Buy. You will need a length appropriate to reach from your ONT box to your router.

Connections on the back of Verizon Fios router

If your ONT is already connected to your router using Ethernet, you’ll just use the existing cable and proceed to Step 4.

Step 2 – Connect your existing Fios router to your ONT via Ethernet

Skip this step if your ONT is already connected to your router using Ethernet.

In a later step, we’re going to switch the internet output on your ONT from coax to Ethernet. To prepare for that, connect an Ethernet cable from the Ethernet output on your ONT to the WAN port on your Verizon router. The ONT box will look like one of these:

Verizon Fios ONT boxes

Verizon Fios ONT boxes from the left: Arris 100 GI4, Nokia 211, Tellabs 612

Leave the coax cable plugged in, for now, so you still have internet on your router.

Step 3 – Call Verizon technical support to switch your ONT from coax to Ethernet

Skip this step if your ONT is already connected to your router using Ethernet.

Call Verizon’s support number 1-800-VERIZON (1-800-837-4966) and follow the prompts to get to internet technical support. Once you get a real person on the line, let them know that you want to switch your ONT from coax to Ethernet so you can use your own router. When I called, the agent knew exactly what I needed and completed the request quickly (it will take a few minutes for the switch to go through). Your router should automatically pick up the Ethernet signal. While you have the agent on the line, verify this by unscrewing the coax cable from the router and make sure you still have internet access by opening a website on a laptop or phone (in airplane mode) connected to your WiFi network.

Step 4 – Release the IP address on your Fios router

Releasing your IP address from your existing Fios router allows the ONT box to assign the correct IP address to your new router when you plug it in. According to the Fios technical support rep, this should happen automatically after a short period of time, but you might as well do it manually just to make sure. To manually release your IP address, follow these steps:

  1. Log into your router settings either by typing https://192.168.1.1 or by going to myfiosgateway.com (method depends on what type of router you have) and entering your password. This information will be in the sticker attached to your router.
  2. Click on My Network at the top of the page, then Network Connections from the left menu.
  3. Click where it says Broadband Connection (Ethernet/Coax)
  4. On the Broadband Connections Properties page, click Settings at the bottom.
  5. Scroll down and click Release under DHCP Lease. Then hit apply changes.

Step 5 - Factory reset your Verizon Router

Your Fios router has various types of personal information saved on it – the name of your WiFi network, your WiFi network password info, the MAC addresses of each device that connected to the router, etc. You will want to blow that away before returning it to Verizon by factory resetting the router.

There are two ways to reset your router. The easiest is to press and hold the red Reset button on the back of your router for at least 3 seconds. The second way is in your router settings. Log into your router, as above, and go to Advanced > Save & Restore > Restore Options > Restore Factory Defaults and select “Out of Box settings” in the dropdown menu. Then click the Restore configuration button.

Verizon Fios router reset

Once the router has been successfully reset, the login page for the First Time Easy Setup Wizard will display. You can now remove the Ethernet cable from your router, unplug it and pack it up for return.

Step 6 – Connect and set up your new router

Take the Ethernet cable out of your Fios router and plug it into your new router’s Ethernet input jack (could be labeled input, WAN, or something else that should be specified in the setup instructions), then turn on your router. The router should automatically detect the incoming signal from your ONT box and continue with the setup process. The process will vary by manufacturer and model, and by whether you have a standalone router or a mesh WiFi system, though it should be very straightforward. If all is good, then you can take that old router back to Verizon.

Step 7 – Return your equipment to Verizon

Once you elect to go with your own router, you have 30 days to return your Fios router to Verizon, or they will charge you a rental fee. Make sure you return the power cord along with the router. And get a receipt from the store confirming that your equipment has been returned.

How did the process go for you? Let me know in the comments, and if you’re having any difficulties, we’ll see if we can help out. And if you’re having issues with getting decent WiFi in some areas of your home, read our tips for getting better WiFi and faster streaming.

[Image credit: Techlicious/Verizon]



Discussion loading

Hi Josh,I recently had Verizon

From Chance on March 30, 2021 :: 5:28 pm

Hi Josh,

I recently had Verizon install the $299 G3100 router in my home to get their Gigabit plan.  They ripped out all the old equipment in the basement, installed a Nokia ONT that provided a Cat 5e connection all the way through the home and into our bedroom on the second floor.  I was getting 990/970 dl/ul consistently with the FiOS router.  However, since I am very familiar with Asus routers and like to tweak the router for VPN client or Server purposes, if need be, I didn’t care for the G3100 simple interface for setting up the router.  In fact, it’s sold as a Tri-Band router but in fact you get just two bands when you turn off the SON.  The third band is used to connect to their $199 Wifi Extender.  It’s not the case with Asus routers.  They provide three SSIDs and at much faster wifi speeds.  However, when I removed the FIOS router, after releasing the DHCP address and replaced it with the ASUS GT-AX11000, the wired or Wifi speed became asynchronous at 600/200 on average.  I even used the 2.5Gb WAN port on the Asus to check if perhaps the 1Gb WAN port was a bottleneck.  Even my new Dell XPS 13 93100 with a Wifi 6 AX-500 Killer card isn’t able to reach 970/960 as it did with the G3100.  Does Verizon have issues with Asus routers?  The router is set up to provide ax to all three radios and can theoretically blow away the G3100.  But, it does not.  Have you seen this phenomenon before?  BTW, I have used Verizon’s speed test site and the numbers are even worse at 450/120 dl/up.  Fast.com measures the router at 750/200 and Speedtest.net at about 800/300.  The Verizon speed test site produces a message that the router is old and needs an upgrade. The Asus router has the newest firmware from Asus.

Any ideas?

Chance.

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NETGEAR Nighthawk AX6 6-Stream AX4300 WiFi 6 Wireless router is a winner in replacing the FiOS G3100

From Chance on March 30, 2021 :: 5:37 pm

I recently returned my $299 FiOS 3100 router to Verizon and bought the NETGEAR Nighthawk AX6 6-Stream AX4300 WiFi 6 Wireless router from Costco for $179. Unlike the more expensive 12 stream ASUS GT-AX11000 router, the Netgear was able to completely achieve 990/970Mbps dl/ul speeds.  The Netgear router is much simpler than the more powerful ASUS router, but it achieves its purpose and provides dual band WiFi6 and below speeds to at least 25 clients in our home without much trouble.

Chance.

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Glad you figured it out

From Josh Kirschner on April 02, 2021 :: 9:59 am

I had been researching the issue but hadn’t found a solution for you, yet. I assumed it was something specific to the ASUS router or settings, and it looks like you proved that when replacing it with the Netgear router. Good info for others trying to do the same.

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Thank you, Josh!

From Joe on April 03, 2021 :: 2:12 pm

Just got Nest WiFi and was struggling how to get it to work with the ethernet cable coming from ONT box. I had it working plugged into the Verizon router, but it was imperfect, lot of wires all over, and things like Sonos struggled.

Followed each of your steps and boom, everything worked right away and Sonos had no problem connecting to my new network. Thanks a lot for the clear instructions, Josh! Gonna return this router now and save $15/month.

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Using Old Fios Router and Google Nest

From drastic91 on April 08, 2021 :: 6:58 pm

Greetings All,

When I moved in September, I knew I needed a mesh system to cover the much larger space.  I own my FIOS Router (not the new one) and I only use it for coaxial connection to my Tivo boxes and the ethernet port that I use for the Google Nest Router.  I have a Fios wifi exrender (owned as well) that is used for the Fireplace TV and Tivo box.  The other Nest wifi access point is in the living room.

I connected a 16 port switch to the nest router to provide internet to my office, my outside cameras and my outdoor Access Point.  I had to run a lot of wires for that….lol.

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Testing used G1100

From Sam(Samual) Sampson. on April 22, 2021 :: 8:12 pm

I want to buy a used G1100 and before I uninstall the one I’m currently renting from Verizon, I want to make sure this used one works so, If I simply plug it in and power it up (or for the G3100 also for that matter)and not plug in an ethernet cable as from my ONT and then push the transmit button, the WPS button, shouldn’t my laptop see that Fios-name…X like I see the current G1100’s network name and all the other networks in my neighborhood?

I’m not seeing anything from the used router. So then I unplugged the ethernet cable from the old router into the same (white) port on the new, used router without doing anything else online etc and I still don’t see it’s name.

Should I push the red button on the back, in for 3 seconds to reset it and then will this work?

All I want to do is verify that this router will work before attempting to install it and sending back the rental one to Verizon.

My Cellphone isn’t seeing the used one either.

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How is your WiFi set up on the new router?

From Josh Kirschner on April 22, 2021 :: 9:22 pm

The new router won’t automatically pull in your old router’s settings. You’ll need to go into the router admin panel and set up your WiFi, etc. Have you checked to see if WiFi is even turned on for the new router and what it’s network name is?

Reply

Testing used G1100, reply

From Sam(Samual) Sampson. on April 23, 2021 :: 1:15 am

So in other words IOWs, I need to install the new (used) router (before I buy it) just to see if it even works? I was hoping that just by plugging it in and/or pushing the WPS button that it would broadcast some signal that my pc or cell phone could see to let me know that it at least is broadcasting “something” even though, yes I didn’t expect to be able to get online at that point.

To get into the router admin panal as you’ve suggested, I have to just install the router as at the top of this thread, step 4, correct? The routers name is on a label on a sticker on the side of the router, as is the same on my original G1100 from Verizon. That is the name I expect to see when either one of the routers broadcasts to any of my devices.

To check to see “if the router is even turned on”? Again, I most likely have to install the router as per this article to do that, correct?

Two curious things: as per the label on the G1100, I went to myfiosgateway.com and get a blank page with a small box at the top that says “MarkMonitor” and there are no buttons or anything at all that I can interact with to do anything! A dead page! When I go to: https://192.168.1.1 as you suggested at the top of this thread, step 4, I get a gold bordered Warning page from Mozilla that says: Warning: Potential Security Risk Ahead… and goes on to scare the hell out of me for even thinking of proceeding to that page https://192.168.1.1 so what am I supposed to do?

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You can set up without installing the Gateway

From Josh Kirschner on April 23, 2021 :: 2:23 am

You can test/set up the G1100 WiFi without connecting it to the ONT in step 4 and removing your working router. Simply plug it the new one into your laptop with an Ethernet cable and going to https://192.168.1.1 (not sure why you got a security warning, but you can probably ignore it). Once you’re in the admin panel, you can check all your WiFi settings and you should be able to then connect devices wirelessly to the router. You won’t have any internet yet, but if WiFi is working, you can move onto Step 4.

Any time you buy a used router, you have no idea what the last user did with the settings, so that’s why I’m suggesting you check to see if that is the cause of your WiFi not working. If there is a factory reset or “reset to default settings” option, that may be the wise course.

If after all that the WiFi still isn’t working, it could be an issue with the hardware.

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Fios TV/Guide/On Demand fix with own router!

From Nick Milton on May 15, 2021 :: 5:18 am

I just want to post to help anyone in the future reading this.

If you have Fios tv services and want to remove the G1100 router out of the equation you can buy a Moca Adaptor. I recommend the Motorolla MM1100 Bonded 2.0 Moca. It is $79 and very easy to set up. You just plug in the coax cable that goes to your Verizon router and run an ethernet wire from the adapter to one of the Lan ports on your replacement router. It back feeds the internet over coax to the whole house.

Also as a FREE alternative you can disable the wifi on fios router and hardwire your new router. Make sure you setup the new Wireless router in Bridge/Access Point Mode.

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Release Dhcp

From Medicmike on May 28, 2021 :: 5:24 am

Hi love your guide. I replaced my Verizon router with a asus router 3 years ago and I release the dhcp with the old Verizon router. Now my Asus router is giving me issues and need to replace do I need to do the process again with the new router?
I can’t find my old Verizon router is there another way of releasing the dhcp lease without calling Verizon?

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You can release the DHCP lease directly on your Asus router

From Josh Kirschner on May 28, 2021 :: 4:34 pm

You should be able to release the DHCP lease in your ASUS router settings, much as you would do for a Fios Gateway router. In any case, the DHCP lease should renew automatically after a short period of time.

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Dropping TV services

From BIvey on June 13, 2021 :: 10:46 am

Hi, thanks for writing this. One quick question. I just want to make sure I am understanding this correctly; If I am getting rid of my TV services and only keeping my gigabit I do not need to worry about the coax connection, correct? I only need a new router that will connect with the ONT via ethernet and the coax cable is not necessary? Or would I still need to purchase a MoCA adapter?

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No coax need just for internet

From Josh Kirschner on June 15, 2021 :: 5:30 pm

If you only have internet, then there is no need for coax or and MoCA adapters. You’re just going to run ethernet straight from the ONT to your router.

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Linksys Velop

From Lisa on August 13, 2021 :: 6:32 pm

Hi,
Thank you for this article. I have a Linksys Velop WHW03 (single node) and am returning the router too Verizon too. Since the ONT is already converting the digital signal, can I just run an ethernet cable from the ONT to the velop? Would it be possible to run a switch in-between for wired devices? Or, since it’s just a wifi tower, do I need to buy a modem to run between the ONT and the Velop with attached ethernet switch? I am more confused than when I started.

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Yes, run straight to the Velop with ethernet

From Josh Kirschner on August 14, 2021 :: 9:53 am

If the ethernet cable on your ONT is already outputting through ethernet, then just run a cable to your Velop router and go from there. Any devices you want to use wired (vs WiFi) you will plug into one of the ethernet ports on the back of your Velop - you can’t put a “switch” in between the router and the Velop. If you need more ethernet ports, there are cheap ethernet hubs like this one that will do that for you (hub plugs into the router ethernet port). Note that there is no “modem” for FiOS - it’s just the ONT and router.

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Buying a modem/router combo to replace Frontier unit.

From Rob Esquerre on October 03, 2021 :: 7:52 pm

Good afternoon.
I am currently using the Frontier supplied modem/router ARRIS NVG468MQ.  I would like to buy my own and save the monthly charges.  What unit would you suggest?  The current unit has a dedicated ethernet to accept the ethernet cable coming from the wall.  Then there are 4 plugs to go away from the unit.  I don’t have TV service, only internet so I am not using a coax.
Thank you.

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Probably the same steps as above

From Josh Kirschner on October 05, 2021 :: 6:17 pm

I haven’t tested the process with Frontier fiber, but I assume it works very similarly to Verizon process I describe above. In which case, any router or mesh system would work.

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Replacing a Verizon Rental Router

From Mark Hardy on October 12, 2021 :: 6:39 pm

I read somewhere that when you log into your Verizon rental router and then click to release the DHCP lease, you should immediately pull the power on the rental; otherwise, the rental will quickly pull another DHCP lease. Then I read that, with the rental powered down, I must pull the ethernet cable out of the rental, connect it to the new router, and then power it up. Allegedly, this order must be followed to insure that the new router receives a new DHCP lease.

So is there a rush to make the switch? Asked another way, can I take as much time as I like between Step #4, No.5 (“Apply Changes”) and Step #5 without the rental pulling a second DHCP lease?

Thanks for any reply I might receive regarding this issue.

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Yes, at some point it will

From Josh Kirschner on October 12, 2021 :: 7:57 pm

You are correct that at some point it will pull a new DHCP lease. I didn’t test how long this would take, but I’ve read “hours”, not “quickly”. But best practice would be to try to do it relatively quickly to avoid this issue and there’s no reason to sit around waiting between steps 4 and 5.

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Replacing a Verizon Rental Router

From Mark Hardy on October 12, 2021 :: 9:07 pm

It seems that I had a bit of inaccurate information. This response helps a lot. Thank you.

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A Cord Cutter's Nightmare

From Mark Hardy on October 14, 2021 :: 12:12 pm

In trying to ditch the Verizon rental router, I logged in via myfiosgateway.com, chose DHCP release, and applied the changes. I also wiped the rental router clean while logged in. Next, I connected my new router, a Google OnHub, and waited. The flashing blue lights indicate it’s in Setup Mode. Hours passed (the blue is supposed to turn teal when it’s ready to go). I waited nearly two hours, then just pulled the power thinking I’d give it four more hours powered down to see if it could then pull a new DHCP lease. Never happened.

Now it’s 4 a.m. and an angry wife is about to awaken and discover that there’s no internet in the house. I had one option—hook the rental back up. So my phone found a hot spot, I called Verizon tech support, and, after an hour and a half of troubleshooting, I finally convinced the tech that the problem was that the rental had no network name and password because I had reset the rental. She agreed, and gave me a new net name and password. By about 7 this morning, I was able to get all of my devices back online.

I’m sure somehow it was my fault. But, once back online, I WAS able to pull the two cables boxes out of the system. Now, I just have an ethernet cable connected to my rental router whereas, before, a coaxial cable was also attached. Now, both TVs are streaming nicely. So at least I can ditch FIOS TV and get out of 48 per month for cables boxes and DVR recording. But that extra $15 would be sweet. I don’t want to give up, but…..

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Did you use the app with the router?

From Josh Kirschner on October 15, 2021 :: 4:32 pm

My understanding is that the Google OnHub setup is managed through the Google WiFi app. Did you use that to try and get the router connected?

It’s also a pretty old router and I would check for any firmware updates (which you should be able to do through the app.

Note for anyone’s future reference: Your Verizon router should have shipped with a sticker on the side with your login info in case you need to set your old router back up for any reason.

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My Failed RouterSwap

From Mark Hardy on October 15, 2021 :: 9:11 pm

Josh, I didn’t use the app. The instructions say to download it when the blue flashing lights turn teal and stop flashing, the OnHub’s way of saying it’s connected to the internet. All I ever saw was flashing blue (Google wifi app has been replaced with Google Home app). And for the record, when the OnHub couldn’t connect, I did try to log back in to myfiosgateway.com with the password that’s shown on the side of the rental. In fact, I had used that info to begin with when I logged in, requested a DHCP release, and then restored the device to the default settings. But when everything went bad, myfiosgateway.com would not permit me login with that password. So this left me with only the option to contact Verizon to get the rental router back online.

Had the device ever pulled a DHCP lease, I would have downloaded the app and then paired my phone with it. The app then would have supposedly initiated a network setup which includes the updating of software and firmware. Thanks for your reply. I’m gonna try it one more time.

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Can I use my own router & wire some devices with coax using moca 2.5?

From Ryan on October 19, 2021 :: 11:13 pm

My FiOS gigabit service will be installed tomorrow.  My new house already has two ONT.  One connected to the other and one connected to a moca 2.0 splitter which appears to connect to coax going through out the house.  Each room has a coax wall connections.  The house was built in 2008.  Can I get my own router and use moca 2.5 bridge/adapters to get a wired connection for some but not all of my devices?  If I can do I still have Verizon switch my connection to Ethernet or just use the moca bridge/adapters to connect to the new router which will not have a coax connection.

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No, you need to make the switch to Ethernet

From Josh Kirschner on October 21, 2021 :: 5:46 pm

From what I’ve read, third-party routers won’t be compatible with Verizon’s coax signal, even if you use a MoCA adapter. So you will have to switch to Ethernet on your ONT. From there, you can add MoCA adapters to your router to run through the house coax.

How did the setup go?

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Great but raised a new question

From Ryan on October 24, 2021 :: 12:56 pm

A G3100 was setup with a Ethernet cable to the ONT and a coax cable to the moca splitter.  A G3200 extender was setup with coax on the 4th floor (counting the basement as a floor).  Apparently some or all my outlets have coax and phone plugs with cat 5.  But there is a split somewhere preventing all of them from being used for the router so it is stuck next to the ONT in the basement.  So I guess if I want a moca or extender anywhere different than the two identifed outlets I will have to figure out which hanging coax it goes to and switch it with one on the splitter.  Also the tech said that with the splitter I would not need a moca adapter at the router.

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Just saying thanks!!!

From Robert Chang on October 24, 2021 :: 2:10 pm

Just signed up internet only plan.  This article was the greatest.  I know it’s old, but it was straight-forward and allowed me to set up her internet without a Verizon router.  It saved be $15 a month rental or buying their router at $299.  After a phone call to go from coax to Ethernet and attaching a tp-link router, things work flawlessly. 

THANK YOU!!!

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Verizon phone number in Step 3 is no good.

From Ron Balut on November 18, 2021 :: 7:48 pm

That number was stolen by scammers. I called it and an Asian man answered. I asked for Internet Technical Support. He started asking personal information when he asked for my CC# I hung up. Google Verizon Technical support for the current number. I find it a bit ironical when the telephone company’s phone number gets stolen. When I called Verizon with the correct number I was forwarded correctly but the call couldn’t be completed.

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Yes, it's the right number

From Josh Kirschner on November 18, 2021 :: 9:05 pm

I just called to confirm that the 1-800-837-4966 is the correct number for Verizon support. You must have misdialed a similar number which is used by scammers to trick those who misdial. Can you look in your call history and confirm the number you called?

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Replacing a rented G1100 for a used, purchased G3100

From David A. Lindauer on February 05, 2022 :: 12:03 pm

Hey Josh,

I realize this article is a bit old at this point, but do u know if it’s possible to replace a rented G1100 with a (newly purchased on Ebay) used G3100 and set it up with or without having to contact Verizon and returning the G1100 to stop the rental fee. I’ve gotten a little feedback recently that Verizon may not STILL charge a rental these days just renamed a bit to look like a charge for a Gigabit package instead of a rental EVEN IF you return a rental for a purchased modem. Have you heard or do you know anything on this before I got thru the process for nothing? Thanks so much!

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I would contact Verizon

From Josh Kirschner on February 09, 2022 :: 4:31 pm

Hi David,

The swap from a G1100 to the G3100 should go smoothly. Just make sure to keep your G1100 handy during setup to confirm any settings that need to be carried over. Though I haven’t done this swap myself and would suggest contact Verizon tech support to confirm.

As far as fees, you will have to contact Verizon about that, too. Some of the packages wrap in the rental fees and you may not get any rebate without cancelling the whole package and setting up a new one. They may also try to upsell you on the “Gigagbit package” but it’s not worth it for most people. Even 100mpbs is more than enough bandwidth for multiple family members streaming video. When everyone gets an 8K TV in the house, I will reconsider this answer.

Best,
Josh

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Odd setup?

From Mike Lavin on February 09, 2022 :: 7:03 pm

Hi Josh,

Hope its not too late to ask questions about this topic. I’ve been looking for a solution for over a week online and this is the closest I’ve come to getting an answer.

I have Verizon Fios (gigabit connection) Just the internet.

The signal comes into the house via a flat commscope optical cable, about half an inch wide. Towards the end of the Fios cable, there’s a bunch of shrink wrap tubing where they have either converted the wire or stripped it so that all that is left is a single white wire is fed into a small, flat, Fios device about the size of a light switch faceplate. a different white wire exits the other side of this small device and goes into Arris model ont1000g14.

From the ONT I use an ethernet cable to connect to my NETGEAR Nighthawk RAX120v2.

I would love to get rid of the ONT hardware completely even if it means replacing my Netgear router.

I feel like Verizon is throttling my internet. There’s word going around that our area we live in is getting the internet regularly slowed down to a crawl to scan for security threats because of our proximity to President Biden’s residence. It gets so bad that on the weekends we regularly lose signal completely.

Was hoping that if I could get rid of the ONT and use a VPN hopefully my signal won’t get messed up all the time.

Is there anything I could do?

Thank you for writing the article and answering everyone’s questions. Much appreciated.

Michael

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I don’t think you can get rid of the ONT

From CathyP on February 09, 2022 :: 8:28 pm

Regarding Michael’s question about getting rid of the ONT:  I don’t know, but I kind of assumed that the optical network terminal is necessary to get the signal from the optical fiber into the home. This article on installing your own fiber optic internet seems to confirm that: 
https://www.highspeedinternet.com/resources/what-you-need-to-install-fiber-optic-internet
(But does it have to be Verizon’s ONT or would it be possible to get a different one and hook it up instead? I don’t know that either.)

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Old FIOS ONT

From Ken on February 12, 2022 :: 5:44 pm

I had Verizon FIOS internet and TV from 2012-2014.  I rented their Actiontec modem/router. The ONT does not appear as you describe it. I don’t see any ethernet ports. There is a COAX cable hanging from the bottom. The installer connected the ONT to the existing COAX wiring and the COAX to the Actiontec modem/router. I had Comcast internet and TV, switched to Verizon FIOS TV and internet, then switched back to Comcast TV and internet. Now I am considering switching to Verizon FIOS internet. Do I need to connect the ONT via coax to my modem and router? Or is my ONT out-of-date and I need a new one?

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Can you clarify?

From Josh Kirschner on February 13, 2022 :: 6:51 pm

Hi Ken,

I’m not clear with the back and forth which service or equipment you currently have. Did Verizon not take back their old ONT when you switched to Comcast? What model ONT do you have? I would assume that if you sign back up with Fios they would want to give you a new ONT (which is what you would want to, to ensure it has the latest tech). And the new ONT would have Ethernet active.

Note that if you want TV with Fios, it is recommended that you stick with the Verizon Gateway router.

Best,
Josh

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