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How to Fix Bluetooth Pairing Problems

by on December 30, 2022
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 841 comments

Techlicious editors independently review products. To help support our mission, we may earn affiliate commissions from links contained on this page.

Updated on 12/30/2022 with USB-C conflict information and additional multipoint pairing information.

Bluetooth is a popular method of wirelessly transferring data between two devices, such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems, as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting Bluetooth 5 or higher should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and your car because your car doesn’t support the Human Interface Device Profile. But a phone and a wireless headset should both support the Hands-Free Profile, you should be able to pair them.

Usually, Bluetooth devices connect with one device at a time. However, some headphones support multipoint pairing – a feature that lets one pair of headphones connect to two devices simultaneously.

I take you through the steps you can take to get your devices to happily communicate with each other. And if you have a multipoint Bluetooth device, check out my tips on solving problems with Bluetooth multipoint pairing.

What you can do about Bluetooth pairing failures

Smarphone and Bluetooth earbuds on a table

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, it involves tapping a code into your phone or computer. Other times, you can physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones).

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system to enjoy hands-free calling, texting, and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Remember that your phone or car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks.

You'll need to turn on pairing mode if the device has been paired with another device. To find instructions search for: put [product name] into pairing mode. We have guides for Jabra, JBL, JLab Audio, Onn, Mpow, and Sony.

4. Make sure the two devices are in close enough proximity to one another

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one another.

5. Power Bluetooth off and back on

A soft reset of Bluetooth can sometimes resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode. For other devices, turn off the power and restart them.

6. Remove old Bluetooth connections

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another device. While your laptop, tablet, or phone may be the obvious choices, there are other possibilities. For instance, you may have paired your speaker to your TV or streaming media player.

Some older speakers and headphones are very simple; they just try to connect with the last thing they are paired with. If your headphones or speaker were previously paired with another phone, laptop, or tablet, turn off that other device or turn off the device's Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices (this is different from multipoint when they connect simultaneously to devices). However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. For instructions from the manufacturer on your specific model, search: reset [device name].

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair.

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices next to your router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensors, plugs, and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair.

11. Move away from a USB 3.0 or USB-C port

Interference between Bluetooth and USB 3.0 Type A or USB-C is also possible. Newer laptops often have higher-speed USB-C and USB 3.0 Type A ports, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other

Whether it’s a headset, speaker, mouse, keyboard, or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your computer, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for: [product name] driver.

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with later versions of Bluetooth. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts, and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right-click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation, and clearing the cache can solve the problem. For Android phones, go to Settings > Apps > and tap the sort icon (the triple bars to the right of "Your apps."). Toggle on "Show system apps" and then select "Bluetooth" from the list. Select "Storage" and then "Clear cache." For iOS and iPadOS devices, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose "Forget This Device" for each device), then restart your phone or tablet.

Solving problems with Bluetooth multipoint pairing

Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.

Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do is double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.

Trouble adding multipoint devices

If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.

1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)

2. Turn off the first paired device and pair the second one.

3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort II Earbuds, and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.

If you can’t connect to a previously paired multipoint device

Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.

If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.

If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.

1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.

2. Re-pair the device that has lost the connection.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC, and Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet, or computer without some kind of additional hardware.

I hope this guide has helped you with your Bluetooth pairing problems. If you know of any tips I've missed, share them in the comments below!

[Image credits: Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.

Discussion loading

Bluetooth problem in Samsung S6 and JBL speakers

From Sreekanth on June 26, 2015 :: 4:47 am

Recently bought a Samsung S6, trying to connect to JBL Bluetooth speakers. JBL is being detected in the Samsung and even the pair is ON, however, not able to play the music in JBL speakers. is there any activation process??


Have you tried turning the volume up?

From Josh Kirschner on June 26, 2015 :: 8:18 am

I know of at least one speaker that sets the volume all the way down when it is first paired with a new device. Have you tried turning the volume up on both the speakers and in the phone’s bluetooth settings?


Bluetooth version mismatch

From Sreekanth on July 01, 2015 :: 11:57 pm

Is there a way to connect the JBL speakers with Bluetooth version 2.6 with Samsung S6, Bluetooth version 4. want to play the music from S6 on JBL speakers


Cant pair my Samsung Galaxy A5 with my cars's tv

From Salman Rahaman on June 27, 2015 :: 10:12 pm

Well its been a week since i couldn’t connect my phone with the car’s tv,that day i connected it with my Tv and later on i disconnected it from my phone directly instead of using the tv and since then it is unable to connect. I went through your procedures but when i connect it to my tv and pass key shows i try to pair but then it says unable to pair and a new Passkey pops up i connect it with that but the result is still negative.
Please help, its been only two months since i bought the car and not able to connect it with my phone is devastating.


Won't work with 2 monitors

From Patrick on July 19, 2015 :: 6:56 am

My bluetooth headset pairs fine, but when I use two monitors, sound goes through the second monitor instead of the headset. Any way to fix this in the settings?


Iphone/car bluetooth

From Alice on August 02, 2015 :: 7:51 pm

I have always been able to connect my iphone 4with my car until recently.  Now I can long longer get the Bluetooth to turn on on my phone.  Any suggestions???  All is does is the gear little icon just keeps spinning and spinning Without it being on it will NEVER connect to my car.  Thank you


Did you follow the steps in our article?

From Josh Kirschner on August 04, 2015 :: 5:35 pm

I’m not clear from your comment whether you can’t get Bluetooth to turn on on your phone and you can’t get it to connect once on. If it is a connection issue, follow the steps above and see if that works. If Bluetooth isn’t turning on at all, I recommend you back up your iPhone and then do a factory reset.


Bluetooth won't turn on, nor wil Wi-Fi

From Alice on August 04, 2015 :: 5:51 pm

Hey Josh, thanks for the idea.  It is my phone that the Bluetooth will not turn on on.  NOW….neither will my Wi-Fi…..I would back up, but no Wi-Fi…it would do it automatically if I had Wi-Fi… other thoughts??



Backup via a cable

From Josh Kirschner on August 04, 2015 :: 6:27 pm

If you have’t backed up to iCloud in a while, you can backup to iTunes your computer via the cable - plug it into your USB drive. But if you recently backed up to iCloud, then backing up again isn’t as important. Do the reset and see if that takes care of your issues.


No change

From Alice on August 05, 2015 :: 12:21 pm

Did the reset….no change.  Wi-Fi will still not turn “on” on phone nor will Bluetooth.  Sometimes I just HATE technology!!

Looks like this may be a known issue

From Josh Kirschner on August 05, 2015 :: 7:53 pm

Found this thread on the Apple Support forum where it looks like Bluetooth and Wifi cutting out on iPhone 4S is a known issue:

If you’ve already followed all the steps suggested in the thread, you will probably have to take the phone in for repair. Hopefully, Apple won’t charge for the fix or won’t charge much. Else, you’re better off getting a new device.

Wi-Fi and Bluetooth won't turn on on iphone 4S

From Alice on August 08, 2015 :: 7:57 pm

Thanks Josh.  I appreciate your assistance.  looks like I need to find the closest Apple store!!  I had search multiple sites and never saw that on the Apple site.  Thank you.


Bluetooth radio

From Brenda on August 24, 2015 :: 6:03 pm

Is there a Bluetooth radio I can pair my Bluetooth headphones for privately listening ?


Bluetooth pairing problem

From Jigar on August 27, 2015 :: 5:08 am

Please help me to connect my Iberry Auxus one moble to wireless Bluetooth headset device (syska brand).
I trying to connect but he didn’t shown on my mobile. And after some time blibk msg that no any device found connect.

Please advice me to connect Bluetooth headset device on my phone.


waste of time

From dave on September 01, 2015 :: 3:30 pm

windows laptop and windows phone both os 8.1 gave up trying to get the passcode from the phone accepted, what a load of crap bluetooth is, or is it windows? life too short for this nonsense.


Vodafone SmartTab 3G doesn't see bluethooth headset

From Cynthia on September 06, 2015 :: 5:50 pm

Hi. I have a Vodafone Smart Tab 3G I’m trying to pair with a Bluetooth headset; I find the headset that came with it cumbersome to deal with. My tab foes not see the headset at all. I’ve tried the aeroplane mode etc and still nothing. Your help I’ll be highly appreciated.


PSYC headphone dont work with bluetooth CSR4.0

From Morgan O Neill on October 15, 2015 :: 9:54 am

I had a cheap bluetooth adapter ,it worked fine with my PSYC headphones ,losing sound every now and then. I decided to get the Dynamode CSR 4.0 for better quality. Problem is it doesn’t pick the Headphones,the image of the headphones even vanishes in the sound.After trying everything I put back in the cheap bluetooth adapter and the headphones reappeared .I don’t understand. I am using windows 10.Can anyone help please.Thanks in advance .


Samsung S4 & UE Boom

From Michael Gledhill on October 30, 2015 :: 2:05 pm

My Samsung S4 & UE Boom have the latest firmware, but (very) often, they connect, but no music comes out of the speaker.

Each time, I need to soft-reset the phone for the Bluetooth speaker to work.

Simply putting the phone into Airplane Mode and out again isn’t enough.



W to go see you

From Jenalyn Baker on June 12, 2020 :: 2:36 pm

W to go see you then tttrrrrrrriui


Bluetooth starting and quickly stops

From Sprinkler Man on November 01, 2015 :: 6:37 pm

I turn the headphones on and get a balloon that says connected to Bluetooth and they play. Then another balloon pops up and says connected to Bluetooth stereo gateway and the sound stops and doesn’t switch back to laptop. I remember giving a “gateway” permission switch initially but to save my life I can’t find it again. Win 8.1 on an ACER Aspire V5-552p-x617…laptop has bt4.0 and JVC headphones has 3.0 I believe. HELLLLLP! thx for any help you can be. me


Samsung Galaxy S4

From Kaitlyn on December 14, 2015 :: 10:03 pm

I want to pair my Tzumi headphones with my Samsung Galaxy S4… I’ve tried everything. Is there any way to fix this? Is there some upgrade that needs to be done?



From Callie Baumgartner on December 21, 2015 :: 3:12 pm

I have been so frustrated for the last week with why my band will not pair with my phone and finally today I’m hoping I have found a solution. I went into settings, apps and started from the top force stopping them and all of a sudden my band paired and my info was updated. Hoping this is the fix!!


Can't pair HELP!

From Luisito on December 31, 2015 :: 12:35 am

I can’t pair my plantronics edge with this cheap Alcatel ontouch phone. It paired perfect with my galaxy s4.. Getting to scrap this dam Alcatel.


I had this problem for

From Tee Ayeand on January 02, 2016 :: 4:57 pm

I had this problem for a few days now and thank god think tutorial helped me out. Why does bluetooth has to be so complicated at times?


Simple but Expressive

From Hassan Ali on January 02, 2016 :: 7:25 pm

Yesterday I bought a new bluetooth handsfree and it was not connecting to my mobile. I was very upset because I bought that handsfree online. After reading your tips I was able to pare it with my mobile. Thanx for sharing an informative article with us.


bluetooth sylvania sp483

From joey on January 13, 2016 :: 7:54 pm

I used to be able to connect, automatically when my ipod and speaker turned on. but for some reason one day this stopped working. the manual my speaker came with isn’t helping, and I’m not sure what to do now. is it possible my speaker forgot my ipod? also, I do have a new laptop in my room, and it was on while I tried to connect. how did this effect it?


Did you try the steps above in the article?

From Josh Kirschner on January 14, 2016 :: 9:24 am

The steps above will fix most issues. Also, is this only an issue when your laptop is on or is it all the time? If only when on, then turn off your laptop’s Bluetooth if you’re not using it or pair your iPod before turning the laptop on. Also, delete the speaker from your laptop if they had been paired previously so they won’t automatically connect in the future.


I’ll go home I’ll let him go I’ll get home tomorrow and

From Jenalyn Baker on June 12, 2020 :: 1:45 pm

I’ll get some money to get him I’ll let him know when I go home tomorrow and get home and I’ll get you I’ll get them tomorrow and then go I’ll go home and then go to go home and I’ll get them tomorrow and then get them done and then get home and get some stuff I’ll get him to you tomorrow and then go get some food tomorrow and then get him to get them tomorrow and I’ll get you tomorrow and get him home tomorrow morning and then get stuff done tomorrow I’ll get some food and then get home tomorrow morning and then get stuff done and get stuff done tomorrow and then I’ll get some money to get them tomorrow and then get them done and get them tomorrow and then I’ll get them tomorrow morning tomorrow and then get


are you alright? were you alright?

From ames on August 10, 2020 :: 3:15 am

the title says it all.
yours and mine.
did you get home? did your get him home? who is he anyway?
and then, were you alright? are you alright now? is he alright?
idk what was/is going on but you threw me way off here. not that it has anything to do with me. these kind of comments freak me out a bit so I just needed to see what’s up? hopr all I’d eell!


Boxe Soundlink Mini will not pair with laptop

From Terrell Peace on January 18, 2016 :: 1:57 pm

I recently purchased a Bose Soundlink Mini to use with my laptop, a Dell Latitude E745. My laptop immediately shows connection with the Bose and it shows up in the Devices and Printers. The problem is that the speaker will never pair with the laptop. Bluetooth button on the speaker just keeps blinking blue and never turns to solid white, indicating connection. (By the way, no problem connecting with my wife’s IPad).I have tried all the troubleshooting tips in the Bose user’s guide to no avail. I have tried:
*turning both speaker and laptop off
*resetting speaker by holding mute button
*clearing speaker memory by
Any suggestions? I am almost desperate enough to call and spend the necessary hours on the phone with Bose reps!)


Bluetooth issue

From Joe on January 20, 2016 :: 6:36 am

I have a Platronics K100 hands free car set. I only got it at Christmas. It paired up straight with my HTC one M8 phone but then I needed to send my phone to be repaired. I got my phone back today and it will not pair up with the hands free device. It will not even find the device. Need help


If you're not seeing your

From Suzanne Kantra on January 20, 2016 :: 7:07 pm

If you’re not seeing your device when your phone scans and it’s not listed in the “Paired Devices” list, then try resetting your headset into pairing mode.

If you see the headset in your list of “Paired Devices” but it does not connect, you’ll need to unpair it. Tap the settings cog next to the device name and you’ll see the option to “Unpair.” Then set your headset in pairing mode, as though you were pairing it with a new device.


I've tried that but still not showing

From Jetlamindz on January 20, 2016 :: 8:24 pm

I have unpaired and then paired once but still didn’t connect. So I tried it again and this time when I try to sync and pair it again the device doesn’t show up, but when I try to pair the headphones to my phone it shows up just fine. Am I missing something? Why does it show up on other devices and not on the Dell computer, when it worked before?


Samsung j2 Bluetooth problems

From Avinash J on July 04, 2017 :: 2:33 pm

My Samsung j2 mobile when I turn on Bluetooth the phone will restart how to resolve this problem

Headphones not pairing

From Tammy Gibson on July 22, 2018 :: 1:34 am

Mine doesn’t pair on more than one device at a time. I had to unpair off of one device
for it to work on my other device.

Bluetooth frustration! Was paired now wont connect BRAND NEW!

From Jetlamindz on January 20, 2016 :: 6:51 pm

Dell Latitude 3340 Windows 7 with Bluetooth. son uses this laptop for his school work.  He keep breaking the cords to the headphones I have to keep buying. So instead I bought him a HMDX HX-HP420 Jam Transit Bluetooth Headphones with Microphone.

A few days ago I was able to pair them together and it worked for a day. The next day it showed them paired but the headphones wont connect. It has now been 2 days and I still can’t get them to connect.

I tried to connect it manually but it still wouldn’t work. Then I uninstalled it and re-installed it but it wouldn’t connect. I uninstalled it and restarted the computer and now I can’t get the computer to find the headphones anymore. I need HELP!

They are NEW and only used one day. I know it works because it worked for a day… but why wouldn’t it connect the next day and why can’t it find the headphones now?


Galaxy Tab 4 Bluetooth headset

From Fernando Striker on February 02, 2016 :: 3:14 am

Hi,I have a galaxy tab 4 and it’s no longer accept to connect with the audio device since I restarted the tablet but in the other devices, such bluetooth audio device, accept.
What is the problem and how to solve it out?


Tosh Tab and LG headset

From Shelly Randolph on February 04, 2016 :: 10:09 pm

My Toshiba Satelite Tab says it is paired with my LG HBS850 and vice versa but the audio still comes out of the tablet and not my headset.


LG HBS850 and Toshiba Satelite Tablet

From Shelly Randolph on February 04, 2016 :: 10:18 pm

LG HBS850 and Toshiba Satelite Tablet say they are paired and connected but audio is not coming through the headset. I’ve unpaired and reconnected, restarted and played with it for a couple hours. Help, Please!


Sometimes you need to go

From Suzanne Kantra on February 08, 2016 :: 6:42 pm

Sometimes you need to go into settings to select the headphones as your audio instead of the internal speaker. Which app are you using?


Thanks Suzanne Kantra!

From Shelly Randolph on March 25, 2016 :: 6:48 pm

I’m not able to add apps to my Tosh Tab. But because of your reply I went back in (yet again!)to monkey with the settings. I had to disable my internal speakers (which made them disappear! yikes) And as I have my internet through my phone’s hotspot and didn’t realize, even though everything was paired, etc. with my Tosh Tab, my headset was also still paired/connected with my phone! My headset will only pick up one device at a time, so I unpaired my phone. D’uh, lol. I knew it would be something simple that I just wasn’t seeing. So-now my internal speaker icon is gone from the Tosh Tab. I had to look up how to get it back…...Control Panel > sound > Right mouse click in the blank white area of the Playback screen. This will bring up a menu of which one of the options should read “Show disabled sound devices.” Click on that option to re-enable the sound devices for the computer. Click there with right mouse button and check all options. Hope this all helps someone else!


Can't connect

From Steve on September 03, 2017 :: 11:23 am

I have a Bose Bluetooth headset that has always worked fine until just the other day. I unpaired it and now it will not even recognize it on my pairings when I scan


Thanks from Notcy

From Notcy on September 10, 2017 :: 3:13 am

Thank you Steve.Your suggestion helped me.I spent few hours playing around without success prior reading your idea.Cheers

Thank you for your assistance

From NubiBlue on February 08, 2016 :: 5:12 pm

I read a lot of different articles when my bluetooth headpones refused to connect to my android tablet.

Your tip that assisted me related to turning off unrelated bluetooth devices. But I would like to give you one tip that may assist other people.

Ensure that both your tablet / headphones are fully charged before trying to pair. Silly as it sounds, my problem was that simple. I forgot to fully charge my headphones. Once I charged my headphones overnight, it picked up and paired within 30 seconds.

I hope that this helps someone else.


Tevo shox beast Bluetooth speaker

From Michael on February 22, 2016 :: 8:40 am

Hi there ,

The tevo shox beast Bluetooth speaker is a great device.

The problem I am having is this. The spekear gives the user two ways to play their music. Either by Bluetooth or audio jack cable which comes standard with the speaker when you
Buy it.

There is an input button on the speake itself which says “input”

So you can either have the speaker on “bluetooth mode” where you pair your device. Or have the spekear in “aux” mode. The speaker has a voice when the speaker is on which tells you what mode it’s on.

The issue im having is that I can connect to the speaker using my iPhone 5 no problems. But shortly after about 30 min the speaker changes to aux mode by itself. Then Bluetooth mode.. I’ve made sure the speaker is fully charged. I have done the tips as shown on this site. wi fi is off. Re paired the devices.. All of that.

I am in retail and the reason I bought the shox beast is because it worked everyday when I’m at work and connect.

Now is this a problem with the spekear ? I have connected my iphone6 + as well same problem. I have connected the audio jack as well same problem…

Any advice ?


It sounds like you're getting

From Suzanne Kantra on March 25, 2016 :: 5:57 pm

It sounds like you’re getting Bluetooth interference and it’s losing the connection and having trouble refinding it once it’s lost. I find that turning on and off Bluetooth helps it reconnect. Are you using the speaker in a place where there are a lot of wireless devices in use? If so, you’ll want to step away from the devices to re-initiate the pairing.


The Game

From Mitesh sanghvi on February 29, 2016 :: 9:41 am

Tap the Bluetooth button to turn BT off. Press and hold down both the Sleep/Wake button and the Home button at the same time. Keep them held down until you see an Apple logo. Wait for your iPhone or iPad to reboot, otherwise nice information and enjoyed to reading.



From Michael on February 29, 2016 :: 10:45 am

Thanks for the reply. Actually found out it to be a fault on the speaker as someone I know who has the shox beast for almost two years told me that his has never done what mine was doing and sounded like a fault.

I went and got an exchange. Got a new shox beast speaker and I can now happily say that it’s working exactly as it should. No problems.

Another feature I found helpful is locking the heat sensitive controls on the speaker. This is simply done by holding the + and - volume buttons down for 3 seconds and the LED light will turn purple. You can still however control via your phone


I have a purple light...

From Jaime Sala on August 15, 2018 :: 5:01 pm

I have a purple light… I didn’t press nothing. Now it doen’t want to pair. What does that heat thing you are talking about works?


Help Cant hear anything.

From CourtneyJarrell on March 06, 2016 :: 11:53 pm

I have a Beats HP computer that has built in bluetooth but trying to connect it to a Panasonic Radio PP105160 and I have gotten it to pair with each other but cant hear anything from the radio. but I can still hear it from the computer speackers. its like it doesnt want to switch over to the car radio. My phone and my husband’s phone works fine with the car radio. it would be nice to use my computer in the car. can you plz help me. thanks!


Sometimes you have select the

From Suzanne Kantra on March 09, 2016 :: 10:23 am

Sometimes you have select the playback device on your computer in addition to pairing via Bluetooth. If you right click on the volume icon and the select playback devices, you should see your computer’s internal speakers as well as the Bluetooth option.


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