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How to Fix Bluetooth Pairing Problems

by on July 01, 2021
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 768 comments

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Bluetooth is a popular method of wirelessly transferring data between two devices such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting the Bluetooth 5 standard should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

The exceptions are gadgets that use a low-energy version called Bluetooth Smart, which works on a different protocol than older, or "Classic" Bluetooth devices. Bluetooth Smart devices are not backward compatible and won't recognize (or pair with) older devices that support Classic Bluetooth. 

However, if a device supports Bluetooth 4.0 (in some cases), 4.2 (in most cases) or 5.0 and higher (in most cases), it should recognize both Bluetooth Smart and Classic. Bluetooth 4.0 devices will be officially labeled Bluetooth Smart Ready. In the case of Bluetooth 4.2 and 5 and higher, it's expected.

Gadgets that commonly use Bluetooth Smart include personal health gadgets such as fitness bands or heart-rate monitors. These gadgets will only pair with a smartphone or tablet that also uses Bluetooth Smart – or are Bluetooth Smart Ready.

Most smartphones are Bluetooth Smart compatible. That includes iPhones running iOS 7 and newer and Android phones running 4.3 or newer. Ensure your phone is running the latest version of its operating system – but if your device isn't new enough to run relatively current software, you may not be able to pair it with that fitness band.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and a camera because a camera doesn’t support the Human Interface Device Profile. But if both a mobile phone and a wireless headset support the Hands-Free Profile, you should be able to pair them.

However, if the pairing failure is a matter of user error, there are steps you can take to get your devices happily communicating with each other.

What you can do about Bluetooth pairing failures

Phone screen showing it searching for Bluetooth devices to connect to

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, for example, it involves tapping a code into your phone or computer. Other times, you can just physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones). 

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system so you can enjoy hands-free calling, texting and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Keep in mind your phone or your car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks. If the device has been paired with another device, you'll need to turn on pairing mode. 

4. Make sure the two devices are in close enough proximity to one another 

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other.

5. Power the devices off and back on

A soft reset sometimes can resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode.

6. Remove old Bluetooth connections 

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another phone, laptop or tablet. Some older speakers and headphones are very simple; they just try to connect with the last thing they paired with. If your headphones or speaker were previously paired with another phone, laptop or tablet, turn off that other device or Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices. However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. Search "reset" and your device name for instructions from the manufacturer on your specific model.

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. 

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices directly on top of the router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensor, plugs and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair. 

11. Move away from a USB 3.0 port

Interference from USB 3.0 is also possible. Newer laptops, for example, often have the higher-speed USB 3.0 port, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other 

Whether it’s a headset, speaker, mouse, keyboard, camera or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your PC, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for the name of the device you’re trying to pair along with the word “driver.”

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with Bluetooth 4.0. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair. 

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation and clearing the cache can solve the problem. For Android phones, go to Settings > System > Advanced> Reset Options > Reset Wi-fi, mobile & Bluetooth. For iOS and iPadOS device, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and and choose Forget This Device for each device) then restart your phone or tablet.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC as well as Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet or PC without some kind of additional hardware.

We hope this guide has helped you with your Bluetooth pairing problems. If you know of any tip we've missed, share in the comments below!

Updated on 7/1/2021

[Image credits: Bluetooth searching for networks and Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.



Discussion loading

Thank you for the clear and well presented advice.

From Mary M on November 11, 2020 :: 6:21 pm

Fixed my Jorno Keyboard pairing / connecting problem with my Microsoft Surface hub.

Thank you.

Reply

Helpful Post

From Tina on November 12, 2020 :: 7:53 am

The “Clear the Bluetooth cache”. Worked for me. Thank you so much.

Reply

How do I get my

From Michelle Barker on November 19, 2020 :: 6:41 am

How do I get my Bluetooth to work

Reply

Temporarily Disconnect Speakers from Headphone Jack

From Evan Rosenthal on November 25, 2020 :: 11:17 pm

I’ve discovered that my Bluetooth earbuds don’t get picked-up by my desktop due to having my desktop speakers plugged in to the headphone jack.  As as I temporarily unplugged the speakers cord from the headphone jack - voilà - the bluetooth earbuds were picked-up by the computer and I was able to adjust the sound to use them instead.  I hope this feedback helps you!

Reply

iPhone and car stopped connecting

From Wayne Palmer on December 06, 2020 :: 10:45 am

My hands free dailing suddenly stopped working with my 2015 BMW. Now occasionally it will function but mostly not.

Reply

My fix

From Ana on December 11, 2020 :: 10:54 am

Hi everyone.  I thought I’d post this in case anyone was looking still.  This is really silly but I’ve been looking for a solution for weeks.  My phone wouldn’t connect to my headphones but everything else connected fine.  Turns out last update put it on mute?  I started a call and only then turned up the volume.  Tada, fixed.  It’s really silly but hoping it works for someone else.  Turning the volume up before the call didn’t work.  Hope it helps at least one person smile

Reply

i m facing problem in

From Syed Kamran Ali on December 17, 2020 :: 11:35 am

i m facing problem in my blue tooth sbh 05. i m listening a recording in it. betery menolium.
kindly give me any solution

Reply

Trying to connect Bluetooth boombox and Bluetooth soundbar

From Carrie F Rinehart-Bekker on December 24, 2020 :: 12:51 pm

I’ve been trying to connect my Bluetooth boombox to my Bluetooth soundbar to boost the sound.  However, I cannot hook them up with cords because the soundbar doesn’t have a headphone jack.  They are both Bluetooth enabled, but there’s no LED indicator on either device to complete the pairing and connect them to each other.  In other words, I get get them both into pairing mode, but there’s no way to execute the pairing because neither the boombox nor the soundbar has a readout (like you have on a phone) to click to complete the pairing.

Thoughts?

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Probably not possible

From Josh Kirschner on December 28, 2020 :: 2:39 pm

Simple audio devices, like boomboxes and speakers, are generally designed for one-way audio in, not for sending audio out, so there is likely no way to connect the two in the way that you want.

Reply

Samsung sound box buethoot won't show

From Nanakwame Lawrence on January 12, 2021 :: 3:31 am

I always connect and play music from my Samsung phone through my sumsung music box until recently a friend borrowed the box. Upon returning it, I could no longer find my bluethoot device name on my phone eventhough it says by the box that Bluetooth is ready to pair. Please help me out. Thank you

Reply

You probably just need to reset the box

From Josh Kirschner on January 12, 2021 :: 3:02 pm

You likely just need to reset it to pair it to a new device (your phone). I’m not sure what a “Samsung music box” is, but most speakers can be reset by holding down the pairing button for 5-10 seconds. You should look at the instructions for your specific device on how to do that.

Reply

My Kindle (tablet) can't connect to my headphones anymore

From Justin on January 12, 2021 :: 10:55 pm

I’ve now had some headphones for just about a month now. I have tried your tips on the main page, but it doesnt seem to help very much, I tried everything. They are very expensive headphones. When I first got the headphones the connected to my kindle just fine, but after a few days they stopped connecting, it looks like it might be the headphones problem but I’m not quit sure what to do. It you could give me a few tips, that would be great, thanks.

Reply

toyota hulux stereo

From simanga ngema on January 27, 2021 :: 1:32 am

it’s display a phone with a red line on the upper right hand side and the radio is quite.

Reply

It isn’t the pairing it

From Grace on January 28, 2021 :: 4:50 pm

It isn’t the pairing it is the unpairing. Nothing is plugged in and I don’t have AirPods. I disconnected from Bluetooth and turned my phone off and on again. When I am on ft I can’t hear it and same for calls and music. No app that produces sound is working. PLEASEEEE help

Reply

Help

From Ayu Desi Prabawati on January 29, 2021 :: 10:12 am

I cant pairing my sony headphones type wh-ch500 (bluetooth 4.2) with samsung tab s6 lite (bluetooth 5.0). Need some help please!

Reply

DT soundbar wireless sub won’t pair

From Mike c on January 31, 2021 :: 3:10 pm

I have a 5 year old Definitive Tech sound bar that won’t pair with the sub.  Called DT, at their direction performed 5 resets on sub and sound bar, no connection. 
Sound bar works ok, blinks blue lite when put in pairing.  Sub has power and flashing but send failed pairing message after about 3 mins. 
DT says no help as they don’t make this model anymore

Any ideas?

Reply

Bluetooth problem

From Delight on February 06, 2021 :: 12:01 pm

I find it very difficult to pair my itel 56062 with a homeflower home wolfer so it’s very difficult I don’t know how you can help me out
or do you think is better for you to host a zoom meeting so that I can join and you teach me how to do it

Reply

Lost

From Colleen Korostil on February 12, 2021 :: 7:46 pm

As a hopelessly lost individual when it comes to technology,  I have a question about a smart watch and an iPad.Is Bluetooth beneficial for connecting an orit smart watch with the iPad to download functions unto the smart watch ie steps, BP, sleep pattern etc.  Thx for you concern

Reply

Pairing speaker to android phone

From Caroline Rosema on February 24, 2021 :: 10:48 am

Can someone please help me with a pair my speaker to my phone please it’s getting to me now I haven’t a clue what I’m doing

Reply

Do not follow this advice

From Nick Mullinix on March 02, 2021 :: 12:05 am

Yeah, I followed this advice and reset the Bluetooth, wifi, and network settings on my phone.  Now I don’t have a cell phone anymore.  Cannot recover APN settings, even from my cell provider directly remoting in to my phone.  Try knowing something before you post advice.

Reply

What device/carrier do you have?

From Josh Kirschner on March 02, 2021 :: 8:43 pm

The Android network reset is a standard procedure for resolving WiFi and Bluetooth issues recommended by most carriers and device manufacturers and should not have had the impact you’re describing on your network access (I just did this again on one of my devices to double verify - no effect on mobile network at all). This sounds more like a SIM issue than a problem with the phone itself.

What model device do you have and who is your carrier? Can you describe the exact issue you are seeing in more detail, with the current state of your network settings?

Reply

Bluetooth

From carla cooper on March 03, 2021 :: 5:39 am

My system didn’t come with a turntable.Will a bluetooth turntable connect with it

Reply

Probably not

From Josh Kirschner on March 03, 2021 :: 10:30 am

Bluetooth turntables are in tended to stream out to headphones or wireless speakers. If you’re talking about connecting it to a stereo receiver, chances are that receiver isn’t set up to receive Bluetooth inputs. However, you can get a cheap Bluetooth adapter like this one for around $20 that will take the output from your turntable and feed it into the audio aux input on your stereo system: https://amzn.to/3881UIN

Reply

Bluetooth wouldn't connect to New Phone

From Douglas Stevens on March 17, 2021 :: 12:50 am

I needed to say thank you for tis article. I searched for some time but continued to be told how to pair the devices, not much troubleshooting. when I found this article I rejoiced because it clearly walked me through solving my issue. Thank you!

Reply

badicecream!

From soothing on April 02, 2021 :: 2:05 pm

I Really apricate this article. and will follow this in future.

Reply

I have my jbl headphones

From Hiester on April 03, 2021 :: 12:10 am

I have my jbl headphones i listening to them no problem but now they will only play out the right side i know the headphone work fine as i tried them on another phine please as music is all i donall day everyday wapk around house listening walking dog shopping sex u name it u please tell me what to do i have the new Lg velvete too

Reply

1 of my earbuds have isuue

From Anjali on April 12, 2021 :: 5:38 am

1 of my earbuds is not connecting to my phone.  I have tried a lot but still it didn’t worked.  What should I do now?

Reply

Bluetooth won’t alway connect between Fitbit Charge 4 and iPad

From George M Coons on April 18, 2021 :: 7:23 pm

Quite new iPad and quite new Fitbit Charge 4 don’t always pair.  Can you explain as this is not good.

Reply

Same problem

From George Coons on June 10, 2021 :: 5:05 pm

Fitbit Charge 4 with new…few months old with 2 months old iPad. Not connected means several things won’t function.  Multiple attempts total failure.  Does anyone have solution.  Please help!

Reply

Can’t pair the iPhone 7 with Philips 4K smart tv

From 5q on April 25, 2021 :: 3:37 am

Hi to everybody. My issue is: my galpal got new generation Philips tv 6400 /50’ and use a Wi Fi router. The tv is connected to the router wireless, it plays YouTube clips from the iPhone 7, but can’t play pics thru Google Photos app. The phone gives me every time a number code and options Cancel & Pair. On the TV screen shows nothing. When I push Pair on the Phone it says “Make sure that local network permissions are turned on for the Google photos app. in Settings.” That icon that is for cast (the same one that is in YouTube up right side). I checked in Settings on the phone, application is given permission. Weird. Both phone and tv are connected under the same router name. Restart of the router was made. Also newest last software TV update 4 days ago. I tried my iPhone (XS) too - the same. The 7 is the phone of my friend. At my home I got also Philips 50’ 4K tv and by me the pics sharing works! Also thu YouTube cast icon ! The iphones are not the problem. Tried also the 6S plus of her Son - the same thing , not sharing the pics, only clips from YouTube. Can’t figure it out where is the problem… The Router is right behind the tv. I tried from 1 m. distance…not far away from TV.  I asked the Philips (the official) itself on YouTube for solution, they still haven’t replied to me. Please, help. I hope anyone knows the problem what it is. Thanx in advance. PP. Excuse my bad English, all learned by myself. Kind regards from sunny Sofia, Bulgaria grin

Reply

Good article but you should make a Windows 10 version

From Jonathan on April 25, 2021 :: 11:38 am

I am looking for a windows 10 version to connect Bluetooth to smart devices (BETA sensors) I am missing the Bluetooth Icon, I have uninstalled - reinstalled drivers / bluetooth app for CSR, checked updates too many times (personally I think that is useless to try) I went into MS store and installed every bluetooth app I thought might connect, I am running an external BT USB, and still win 10 shows it as a donlge and also when troubleshooting states no bluetooth on this device. I am thinking to get a PCI BT card, but if the USB wont recognize then why bother? Running win 10 AMD x470 32GB Ram 1650 Nvidia 8gb Vram..  Intel might be the problem with AMD, but the BT was working before a few months back before I went into all the services / processes. There needs to be a list of what services (by name to run with BT for sensor devices/apps) But your article is the closest I see (very descriptive) just too bad it is not for PC

Reply

You may have corrupted your drivers!

From Darrell on May 01, 2021 :: 6:24 am

Below I have listed My Windows 10 PC specs as for Bluetooth - the links will direct you to a Screenshot of what they look like:(not in any order - note the Title’s in each open box for direction)

https://imgbox.com/bYecK45c
https://imgbox.com/w14UcTWe
https://imgbox.com/7RCMn9JW
https://imgbox.com/9e2q4kuq
https://imgbox.com/q2L4Nu5O
https://imgbox.com/3VGpijRI
https://imgbox.com/vDhplShF

This link below is a web site that may also assist.

https://www.alphr.com/turn-on-bluetooth-windows-10/

Reply

Contacts are not displayed in car

From Mrs. Feliz on April 29, 2021 :: 3:42 pm

I bought an Alcatel Fliphone last year and no mater how much I try and now many tech savvy people I ask…......NO ONE…can help me figure out how to get my contacts to display in the car when I get a call.

My contact displays when I get a call anywhere else but my car. I see a phone number calling but no contact name. I had a very old phone years ago…....and it always displayed my contact name. I never pick up the call when I am in the car because I do not recognize the number. Thankfully I recognize my son and daughter’s numbers - but that is it.

Can you assist me please? It has been a long year and this is not helping any.

Frustrated and not so FELIZ (Happy).

Reply

Can you clarify?

From Josh Kirschner on April 29, 2021 :: 9:43 pm

Are you saying your contacts aren’t displaying on the phone display when it’s in the car, even though contacts do display on the phone when not in the car? Are you connecting to a in-car WiFi hotspot with your phone for WiFi calling?

I’m also wondering if Google Assistant is automatically activating when you’re in the car to support hands-free driving and, when that happens, contacts are switching from your phone contacts to your Google contacts for incoming call caller ID. Do you have your contacts synced to your Google account?

Reply

Another option for Developer to try to connect Bluetooth when all fails because of software installe

From Jonathan on May 03, 2021 :: 6:33 pm

Recently I purchased a (Next-Mind) brain nueron brain mind control censor, and it uses Bluetooth. The device paired just fine, bout would not connect when the software started. I went thru every settings, processors, services, anti virus options, starting apps, and restarted tons of times. Running AMD x40 (was thinking it was a BT issue with CSR, or intel on an AMD board, uninstalled drivers/devices (same problem no connection to device)

I remembered a few years back I had a licensed software that was not compatable it another certain licensed software was installed after an update, and the fix was simple

Create another Windows user account as admin and switch accounts and this worked for me because all off the added developer tools that were installed were associated with my main developer account and not preventing the device from connecting

  Hoper this helps someone that gets stuck trying everything possible just to find out that there might be another app at startup embedding in windows preventing the Bluetooth device from not working

Reply

Anyone can help me about

From 5q on May 04, 2021 :: 6:26 pm

Anyone can help me about the pairing of iPhone 7 with Philips tv 4K ? Wrote a post in a while…

Reply

Bluetooth issue

From Sue zankana on May 04, 2021 :: 9:13 pm

Why the Bluetooth radio keeps turned off once I turn the car light on and back on when I turned the light off?

Reply

This is bullshit. My Bluetooth

From Jackie Lavallee on May 25, 2021 :: 12:24 pm

This is bullshit. My Bluetooth and phone are playing together.. I wish people who put up sites like this would get fined

Reply

Thanks for your feedback

From Josh Kirschner on May 25, 2021 :: 3:25 pm

Am I missing something here? You choose to click to go to an article about fixing Bluetooth pairing issues and call it BS because you don’t have Bluetooth pairing issues? Do you visit parenting advice sites and complain because you don’t have kids?

Reply

Bt speaker pairing

From Chris on June 07, 2021 :: 6:51 pm

How do i select the source for a bt speaker that only has 2 buttons - power and bt? i have many bluetooth devices in the room - phones, tablets, keyboards - but i want to connect to the dumb tv 3rd-party bluetooth dongle.
HELP please
Thanks in advance.

Reply

Put both in pairing mode

From Josh Kirschner on June 08, 2021 :: 10:31 am

If you put both devices in pairing mode, they should pair together. If not, check the instructions for your dongle to see if there are other steps you need to take.

Reply

Thank you Josh Kirschner

From Chris on June 08, 2021 :: 5:01 pm

I did not consider that!
Thanks for pointing that out.
All the best
Cheers, Chris

Reply

Bluetooth headphones won’t pair with iPhone

From Shadow Quander on June 09, 2021 :: 8:34 pm

To pair headphones that aren’t listed under Bluetooth on iPhone but they work elsewhere, power off headphones and turn power back on holding down power button for several extra seconds to force pairing. This worked for me on two different brands and two different iPhone models.

Reply

Bluetooth not turning on

From Chrystal mcleod on June 10, 2021 :: 4:04 pm

I have a t2 bluetooth that i have charged fully and still wont turn on and has a?blue light that is flashing in the led section ive unpaired it from my phone and then tried to repair it and its not reading my phone at all

Reply

Jordi2011

From Jordi on June 12, 2021 :: 8:00 pm

jordi

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WHAT WORKED FOR MY JBL650BTNC

From Moosh on July 08, 2021 :: 6:36 am

So my JBL headphones wouldn’t connect to my bluetooth on my desktop but on my old laptop it worked…I had tried everything on my pc but today when I upgraded my bluetooth adapter from that crappy targus usb to a proper one plugged into the motherboard it worked straight away. So in summary targus bluetooth usb dongle sucks.

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Earbud issue

From Jerry Mabe on July 08, 2021 :: 8:52 am

Only one of my right Beats earbuds provides sound.  The left has sound but is very very low or weak.  The right has proper sound.

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Here are a couple of ideas

From Josh Kirschner on July 08, 2021 :: 10:55 am

Try forgetting the Beats earbuds on your device and then re-pair them. If that doesn’t work, you can try resetting your Beats earbuds. Here are the reset instructions for each Beats model: https://support.apple.com/en-us/HT208304

If neither of those things work, do you have a local Apple store you can take them to for evaluation and/or replacement?

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Headphone Paired with TV

From Joan on July 14, 2021 :: 10:42 am

I have a TV that is not a smart TV so I have a blue tooth transmitter connected to the TV and my headphones are paired to the TV. However, I need to get new headphones as I accidently broke the headband on the headphones I am using now.  What do I do to unpair the headphones that I broke so I can pair the new headphones, when they arrive, to my blue tooth transmitter on the TV? Will just turning the broken ones off work?

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You shouldn't need to unpair

From Josh Kirschner on July 21, 2021 :: 5:35 pm

You shouldn’t need to unpair the old headphones to get the new ones to work. Just put the new ones and your transmitter in pairing mode and go from there. If you have issues, your transmitter likely has a reset button on some sort that will clear out any older paired devices.

Reply

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