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How to Fix Bluetooth Pairing Problems

by on December 17, 2019
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 672 comments

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Bluetooth is a popular method of wirelessly transferring data between two devices such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4 billion Bluetooth products are expected to ship last in 2018 alone, and that number will likely almost double within the next three years.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting the Bluetooth 5 standard should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

The exceptions are gadgets that use a low-energy version called Bluetooth Smart, which works on a different protocol than older, or "Classic" Bluetooth devices. Bluetooth Smart devices are not backward compatible and won't recognize (or pair with) older devices that support Classic Bluetooth. (For example, an old Sony Ericsson phone sporting Bluetooth 3.0 won't be able to connect to a Bluetooth Smart device.)

However, if a device supports Bluetooth 4.0 (in some cases), 4.2 (in most cases) or 5.0 (in most cases), it should recognize both Bluetooth Smart and Classic. Bluetooth 4.0 devices will be officially labeled Bluetooth Smart Ready. In the case of Bluetooth 4.2 and 5, it's expected.

Gadgets that commonly use Bluetooth Smart include personal health gadgets such as fitness bands or heart-rate monitors. These gadgets will only pair with a smartphone or tablet that also uses Bluetooth Smart – or are Bluetooth Smart Ready.

Most smartphones are Bluetooth Smart compatible. That includes iPhones running iOS 7 and newer, Android phones running 4.3 or newer, Windows Phone 8.1 devices, and all BlackBerry 10 devices. Ensure your phone is running the latest version of its operating system – but if your device isn't new enough to run relatively current software, you may not be able to pair it with that fitness band.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and a camera because a camera doesn’t support the Human Interface Device Profile. But if both a mobile phone and a wireless headset support the Hands-Free Profile, you should be able to pair them.

However, if the pairing failure is a matter of user error, there are steps you can take to get your devices happily communicating with each other.

What you can do about pairing failures

1. Make sure Bluetooth is turned on. You should see the little Bluetooth symbol at the top of your phone’s screen. If you don’t, go into the settings to enable it.

2. Determine which pairing process your device employs. The process for pairing devices can vary. Sometimes, for example, it involves tapping a code into your phone. Other times, you can just physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones). Or in the case of the Bose SoundLink, you only have to hold down a button on the speaker to pair it with a phone.

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode. Let’s say you want to pair your phone with your car’s infotainment system so you can enjoy hands-free calling, texting and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code you need to confirm or input on your phone. After you do so, the devices should be paired. Keep in mind your phone or your car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

4. Make sure the two devices are in close enough proximity to one another. While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other.

5. Power the devices off and back on. A soft reset sometimes can resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode.

6. Remove old Bluetooth connections. Say that faithful Bluetooth speaker usually connects to your partner's smartphone instead of yours. If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect to the old device. Some older devices are very simple. They just try to connect with the last thing they paired with. If a Bluetooth device was previously paired with something else, turn off that other gadget. And if you are no longer planning on using that other gadget, unpair it from your Bluetooth device to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

You can also reset Bluetooth on devices that can pair to more than one device. This clears all pairings from the device so you can start fresh. Search "reset" device name to instructions from the manufacturer.

7. Charge up both devices you're trying to pair. Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it. If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

9. Get away from the Wi-Fi router. Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your Wi-Fi router. Wi-Fi has been designed to cope with this, but it might not be a good idea to have your devices directly on top of the router.

10. Move away from a USB 3.0 port. Interference from USB 3.0 is also possible. Newer laptops, for example, often have the higher-speed USB 3.0 port, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

11. Make sure the devices you want to pair are designed to connect with each other. Whether it’s a headset, speaker, mouse, keyboard, camera or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

12. Download a driver. If you’re having problems pairing something with your PC, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for the name of the device you’re trying to pair along with the word “driver.”

13. Update the hardware’s firmware. Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with Bluetooth 4.0. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

14. Limit data shared between devices. Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair. 

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers and right click on the Bluetooth device in question. Then select the Services tab to choose which types of information to share.

15. Clear the Bluetooth cache (Android only). Sometimes apps will interfere with Bluetooth operation and clearing the cache can solve the problem. Go Settings > System > Advanced> Reset Options > Reset Wi-fi, mobile & Bluetooth. 

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC as well as Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet or PC without some kind of additional hardware.

We hope this guide has helped you with your Bluetooth pairing problems. If you know of any tip we've missed, share in the comments below!

Updated on 12/16/2019

[Image credits: Bluetooth searching for networks vis BigStockPhoto, Bluetooth devices with phone via Shutterstock]



Discussion loading

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Logiteck bluetooth keyboard won't pair

From tj gtes on December 21, 2019 :: 2:04 pm

No matter how many times I try every suggestion my bluetooth Logitech keyboard will not pair successfully with my new iPad. I have tried every suggestion I can find on internet and it absolutely will not pair. I used to work with my old iPad mini but that is no longer used and is turned off. Turned off all other Mac devices and still won’t pair. frustrating to say the least!

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Connected... but not?

From Janna on December 28, 2019 :: 4:32 pm

I have an Altec Lansing bluetooth speaker that automatically connects to my Windows 10 desktop when I turn it on, but it always connects as “voice” only. Then I just disconnect it, then reconnect and it connects as “voice and music”. Any idea how I can make it connect correctly the first time and every time?

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Galaxy Tab A not pairing with Fitbit Versa

From sacdman on January 02, 2020 :: 2:04 am

Have an old fitbit One. Syncs beautifully with my Galaxy Tab A. I need an expert opinion. Bought a Versa, downloaded thet set up and set up went fine.

After that, simply could not sync the fitbit to the Samsung Galaxy Tab A.

Now, is syncing a fitbit Versa to a Galaxy Tab A just not gonna work? Must I use a cellphone? I do not use a cellphone. Period. I want some detailed responses as to why my Tab A would not sync with the fitbit. I can certainly install the fitbit app, but from there, after I have set it up, its a dead duck.

I did try to remove it and re-add it, but it only synced for a moment.

Am I required to use a cellphone with a fitbit? Is this a must?

Thanks for your time.
Shawn
Canada

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ONN Earbuds

From Lawliet on January 02, 2020 :: 5:07 pm

My android (snap dragon) will not pair with my ONN Earbuds. I have tried every method and it still will not work.

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Bluetooth headphones will not pair with TV transmitter

From Bob Horn on January 05, 2020 :: 4:10 pm

I have a MEE tv transmitter to use with my JBL Bluetooth headphones. I hook every thing up as stated by manuals. I cannot get my headphones to pair with transmitter. I use the optical out output.

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Can I link a Bluetooth Transmitter with a Bluetooth Receiver

From Geoff on January 05, 2020 :: 4:44 pm

My application is this - I want to take output from my TV via an owned Video Capture device which feeds to a USB output. I then want to get this output to my computer, 10 metres distant in another room. Will a separate bluetooth transmitter, paired to a separate bluettoj receiver device do this? Then I would hope data would pass from TV to Video Capture, via USB connector to the bluetooth tranmsitter, to bluetooth receiver, via USB connection to my PC. Will this work please? I see small Bluetooth Transmitter devices and Bluetooth Receiver devices for sale on eBay.

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One side of Bluetooth earbuds will not work

From Samantha on January 13, 2020 :: 10:08 am

I have Amorono bluetooth earbuds that I got for christmas and the left side has completely stopped working. It will not charge or turn on. The right one still works perfectly. They did pair to my phone and computer but all of a sudden the left completely stopped doing anything. I just tried resetting my computer which didn’t help. I don’t know what else to do/try with them any more.

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Return them.

From Josh Kirschner on January 13, 2020 :: 3:58 pm

Since you just got them, I would return/exchange them. Sounds like a faulty product issue.

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One side of the headphone is giving no output

From Santosh Patra on January 21, 2020 :: 4:12 am

One side of the headphone is giving no output

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One side of the headphone is giving no output

From Santosh Patra on January 21, 2020 :: 4:13 am

One side of the headphone is giving no output

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Please Help

From Adriean Rivera on January 28, 2020 :: 9:14 pm

When i hold down the power button on my headphones, they do not turn on. Ive tried clicking it once, holding it down really long, and combining other buttons. It just won,t turn on. Unless i plug it into the charger. My headphones only turn on and connect while they are on the charger. I have tried to connect it on the charger and then unplugging it to see if it stays connected, but it just turns it off. I’ve tried leaving it to charge all day. It still won’t turn on. I have been searching everywhere and it just tells me gow to connect the bluetooth. It doesn’t tell me how to turn it on. I hope that someone can help because it sucks listening to things with cored headphones that aren’t loud enough. Thanks for your time.

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ONN Earbuds Not Recognized by Alcatel 3V Phone

From Ricky Moore on February 03, 2020 :: 7:12 pm

I have a pair of ONN Earbuds that pair fine with every other phone and blue tooth device I have. I also have a nearly identical set which also work with everything I have.

Except my new phone. My new phone will pair with my speakers just fine but it doesn’t even SEE the ONN earbuds. It does not matter what order I turn them on in, what other devices are present, etc. They flat out DO NOT APPEAR in this phone’s Bluetooth setting even though they appear and connect fine with ANY other phone I try. The fact that this is even possible implies to me there is something fundamentally wrong with the way bluetooth wireless is done.

And no, it’s not a backwards-compatibility issue: my earbuds are cheap convenience store disposables (altough they’ve worked for years) and my phone is brand new and cost $200. I always run into this finicky horse-shit with bluetooth, I wish they’d just replace it with something that’s actually plug-and-play and not a mess of errors and security problems.

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Bluetooth Problems

From brenda on February 12, 2020 :: 7:34 am

My Panasonic Tv(TH49FX700T) - Bluetooth 3.0
will not pair with my Samsung phone 3.3 and more importantly my new Sony headphones (WH-1000XM 3)  - bluetooth 4.1
what can i do?

Any help would be greatly appreciated.

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HELP Deleting phone from Car

From Amy on February 21, 2020 :: 1:35 am

My wife set up her android phone to my Cadillac 2010 DTS.
how do I remove that along with removing her voice And her contacts so I can then pair my phone with my contacts

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There are a few ways depend on your setup

From Josh Kirschner on February 21, 2020 :: 4:42 pm

There are a couple different methods depending on which system you have in your Cadillac DTS.

Option #1
Press the push to talk button. Say “Hands Free”, then “Bluetooth”, “Delete” and give the name of the device you want to delete. This should remove the synced contacts, as well. If you don’t know the name of the device, say “Hands Free”, then “Bluetooth”, then “List,” to get the names of any paired devices.

If the system isn’t recognizing your voice for deleting the paired device, one Cadillac owner suggested the following trick in an owners’ forum https://www.cargurus.com/Cars/Discussion-t37899_ds602365):
Long press the telephone symbol on the mirror for OnStar. A message comes on with options, one option was to change the language. 0 for English, 1 for French, 2 for Spanish. Choose a language and you should get a message that says, “If you change your language all Name Tags will be deleted.” Confirm the language change. Prior devices should be removed and the system should be set to pair with your device.

Option #2 (from Cadillac)
Use your vehicle’s touchscreen to navigate to your vehicle’s “Paired Bluetooth Devices” list (see above). Find the name of the phone you’re having issues with. Select that phone and then delete it from the list of previously paired devices.

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pairing Link Dream to GPS and iPhone

From martin johnson on February 21, 2020 :: 10:40 am

I had a LG bluetooth head set connected to my iPhone and Garmin GPS where I could use both at the same time. I just got a Link Dream LC-B41 bluetooth head set. It said you can pair two objects at the same time. When I try to pair both it will only let me pair one at a time. It does work with both at different times. IT says to pair one itum then switch it off then pair the other then switch them both off and then switch them both on and they should be paired. When I do that I loose both bluetooth connections to the ear phone. When it says switch them off does it mean the power . My LG head set worked fine with both. How do I connect my new headset so I can use the both at.

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Won’t Connect

From ellen on February 29, 2020 :: 10:18 am

I can’t connect to my speaker it keeps saying that it’s not in range when it’s right next to my phone. I already cleared all the Bluetooth devices and it still won’t connect. Any suggestions?

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Why is my output not working

From Ivansu on March 08, 2020 :: 8:30 am

My earphones output is not working but my input is working so what should i do ive tried manythings to make it work but its not working

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Why is my output not working, please help!?

From Ivan Su on March 08, 2020 :: 8:34 am

My headphones output is not working but input is. Ive tried many things to make it work but of course it didnt work at the end. What should i do please help

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Bluetooth

From Deborah Barnes on March 17, 2020 :: 11:38 am

Your advice on reconnecting my phone and cars bluetooth worked awesomely.  Thank you!

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bt not paired WILL NOT STOP

From Lavon on March 17, 2020 :: 4:30 pm

I HAVE PAIRED SUCCESSFULLY WITH MY TABLET TO HEAR SOMETHING….but otherwise..before that the bt keeps flashing and WILL NOT DO ANYTHING ELSE…EVEN THO IVE RESET THE RADIO….AND CHANGED MODE IT WILL NOT GO BACK TO THE RADIO…PLEASE HELP ME

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Hackers have installed 235 app on my phone I can't get them to stop

From Omar on March 21, 2020 :: 9:41 pm

I have an LG phone I believe it’s a virus or hacker the to my phone but it is ridiculous it’s everyday I delete a whole bunch of apps and in the evening all those apps come back by the morning I have 200 some of the apps in my phone how can I fix this please

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Cannot transfer files from tablet to laptop

From PennyPA on March 26, 2020 :: 10:23 am

I’m trying to transfer files from my Samsung tablet to my Lenovo laptop running Windows 10 but BT keeps recognizing my tablet as a phone.  Is this because they’re both Android?  Anyway, it says the tablet is recognized by the laptop and I get a passcode and they’re the same on both devices but I still get the message “Cannot connect to ...”  What am I doing wrong?

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My tablet is NOT a phone

From PennyPA on March 26, 2020 :: 10:37 am

To add to my connection problem…It shows a phone next to the Galaxy Tab A in the “Paired” area (on the Lenovo) but my tablet isn’t a phone. And I get the message “audio, media”.  What’s up with that?

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Here's how to transfer files via Bluetooth with Windows 10

From Josh Kirschner on March 27, 2020 :: 6:26 pm

Sharing files over Bluetooth with Windows 10 is a somewhat different process than setting up a Bluetooth device for audio. Here’s how to receive files from your phone onto your PC via Microsoft:

1) On your PC, select Start > Settings > devices > Bluetooth & other devices. Make sure your phone appears and shows as Paired.
2) In Bluetooth & other devices settings, select Send or receive files via Bluetooth > Receive files.
3) Send the files from your phone to your PC.
4) On your laptop, on the Save the received file screen in Bluetooth File Transfer, select the location to save the file or files to > Finish.

For more details, see: https://support.microsoft.com/en-us/help/4026874/windows-10-share-files-over-bluetooth

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Parring problems

From jane on March 26, 2020 :: 4:26 pm

I will get things parred with my Bluetooth on iPhone but they do not stay pared for more than a few minutes?  What am I doing wrong?  Tried with a remote on camera tripod remote and ear buds?

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I have a pair of

From Matthew Masingale Jr. on April 06, 2020 :: 7:00 am

I have a pair of ONN wireless bluetooth headphone that my brother used, he didn’t unpair the device and I can not pair to my headphones. How do I pair my headphones with out his phone?

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Read our article on how to pair Onn headphones

From Josh Kirschner on April 06, 2020 :: 10:52 am

We wrote an article specifically about pairing Onn headphones with Bluetooth: https://www.techlicious.com/tip/pair-onn-headphones-to-bluetooth/. That should help you out.

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sandisk jbl 500

From clv360@hotmail.com on April 09, 2020 :: 3:59 pm

I can play my wireless headphones with Bluetooth on my sandisk mp3 player. Why do I have to plug in my wired headphones?

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Pairing hearing aids

From Alan White on April 13, 2020 :: 12:07 pm

Galaxy A5 works fine with hearing aids but sound alao comes from phone speaker. Can speaker be silenced?

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audio

From Jan on April 22, 2020 :: 10:47 am

I have paired my JBL to MacBook Air via bluetooth, everything seems working, choosing headphones for output audio. But it does not work, the voice is still directed to builtin speakers. Any ideas what to do?

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Pairing & connecting..... over & over & over

From Melissa Z. on April 23, 2020 :: 2:25 pm

Ok I have a “Blackweb LED Bluetooth Speaker” that I’ve used many times with my phone. Then all of a sudden over the last few days ~ I’ll be connected to it, I’ll be on the internet and then it disconnects on its own and then goes through the pairing and reconnecting process automatically. And then it can be fine for a while (10 to 20 minutes) then it starts doing it (disconnects- pairing & reconnects) over again…... BUT Non-Stop this time! So frustrating! I have shut off my phone as well as the speaker and basically started the process all over again with the same results. Please please PLEASE help me ~ as I am SO CLOSE to pulling my hair out! And this speaker is ONLY like a month-and-a-half old…... Therefore, I don’t see how it should be doing this?!?

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Sounds like interference

From Josh Kirschner on April 23, 2020 :: 2:43 pm

Various devices can interfere with your Bluetooth signal, causing the types of drops you’re describing. Since Bluetooth uses the same 2.4 GHz frequency as WiFi, try to switch WiFi devices to 5GHz, where possible. Also move your speaker away from any power cables, baby monitors, fluorescent lights, microwaves, etc.

Let me know if that helps.

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deeper bluetooth issues.

From donald erving on May 01, 2020 :: 4:25 pm

i received a warning that my bluetooth subframe does not have a list of connections, and also something about a shadow root. i dont know WTF itwants from me!

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Need Help for iBall with Juarez QY7

From Daniel on May 04, 2020 :: 7:15 am

Hi!
I had earlier paired the QY7 Juarez headset with iBall Slide. Then I unpaired it by clicking on the option ‘Forget’ in the Bluetooth settings. However later whenever I tried to connect it, it just doesn’t show up in the devices list. I even switched both the iBall Slide and the QY7 OFF and then ON, but to no avail. Could you please help.
BTW, the QY7 is detected by Honor 7x and functions quite well. Also, the Slide does detect the Boult headset after it has been unpaired by selecting the option ‘Forget’.

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Bluetooth through car speakers

From Alisa Medlin on May 05, 2020 :: 2:24 pm

I have been using my Bluetooth through my radio forever now it does not recognize when I ask it to call a contact, it wNts a phone#.  Ready to scream!!!!!

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Blue Parrot 550

From James on May 08, 2020 :: 7:57 am

Headset stuck in pairing mode. Turn it on and it says power on, then pair mode, and then your headset is connected, a few seconds later turns off or turns of if you hit the command but and after it’s off it turns itself back on and does it all over again. Tried updating software on the internet but still stays in pair mode. Any options to correct this issue. Already tried clear pairing memory but help there.

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car stereo (Sony) 2 din, with BT

From shawn michael on May 09, 2020 :: 1:13 pm

i connected my phone to the stereo, but because the others cannot hear me, i turn the phone to speaker or phone.  i did this one day, while my radio was on, and then i never heard my radio after that.  it will come on occasionally for about 8 seconds.
what is going on???

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Restoring Missing Bluetooth Peripheral Drivers

From Clifford Farley on May 11, 2020 :: 9:37 am

Hello I have Win7 64 bit Home Premium.
I noticed after clicking on Bluetooth
in Device Manager, drop down list of 3
peripheral drivers showing yellow marks.

The person who I bought the laptop (Sony Vaio)
from very kindly supplied a recovery disk that
has windows & all drivers for the hardware.

Please advise how to restore these drivers from the disk so I
can pair an iPhone with my laptop to get online.  Thanks.

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I would suggest a different approach

From Josh Kirschner on May 11, 2020 :: 3:08 pm

First off, as of January, Windows 7 is no longer supported by Microsoft. There are no more security patches or other fixes, leaving your laptop at much higher risk for malware. I would strongly recommend upgrading the laptop to Windows 10.

If you do keep Windows 7, you should update your drivers from the Sony site so you have the latest versions, not from the recovery disk (which will be years old, at this point). The Sony Vaio may have a help utility to assist with that or you can look up your model on the Sony support site: https://www.sony.com/electronics/support.

It may also be that the drivers aren’t your issue. Usually device manager will provide more information about why a specific component is disabled. What does it say?

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My Lenovo tablet don't wanne

From Faizel Coetzee on May 14, 2020 :: 6:37 am

My Lenovo tablet don’t wanne contact with my LG tape but to all the others how can I fix it but it’s parting

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Bluetooth pairing

From Mary on May 14, 2020 :: 3:16 pm

All seems to work until screen appears on a20e to input the bluetooth code.  The screen disappears after 3 secs so I am unable to connect to my Dacia Bluetooth.
Any help would be appreciated.

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Headphones

From Byarugaba Joseph on May 21, 2020 :: 4:48 am

Have been using headsets but when I plugged off the earphones,the icon remained giving me to communicate on loudspeaker kindly help

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I can’t disconnect Bluetooth Jaba

From Keß Darid on June 02, 2020 :: 10:34 pm

I can’t disconnect Bluetooth Jaba now. I can’t make phone calls without it being reinstalled and paired. I’ve even went as far as getting rid of the paring of it. My phone makes the call then hangs up on my wife. Not a good story to to tell her. How do I fix this problem. Bad enough it keeps going into mute mode.

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You've tried forgetting it?

From Josh Kirschner on June 03, 2020 :: 1:30 am

If you forget the Jaba (Jabra?) device in your phone’s Bluetooth settings, that should take care of it. The device should never re-pair automatically. The only other way I could conceive of this happening is if there is some Jaba app you identified to control your phone calls and it is able to repair to the device.

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JBL HEADPHONES FIX

From a guy on June 12, 2020 :: 2:59 am

A lot of problems with JBL products. Especially with headphones. This may not fix every problem but you can RESTART them… hold the power buton and the + volume button for 10-15 seconds.

No one ever seems to point this out.

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Thank you

From Ashish on June 15, 2020 :: 6:20 am

Thanks man its finally connected to my mobile phone. Really appreciate ur help🙏.

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help with my JBL headphone

From Sam on June 19, 2020 :: 3:47 pm

I did the power on for 5 seconds, it made a sound, than hold both volume up and down for 10 seconds but still it can’t get connected to any device that normally it used to… can you please help? maybe a hard reset if possible..its headphones E-Series.

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Connecting Soundgate 3 to TV Adapter

From Inacio on June 21, 2020 :: 10:14 am

I use Soungate 3 to connect to my TV Adapter.
Sometimes when I push the TV button of the Soundgate it connects immediately to the TV adapter, even at a distance of three rooms.
But mostly it takes hours to connect even if it is next to each other.
The light at the Soungate blinks and blinks and then stops until I push it again. I must repeat this several times until out-of-the blue it connects by itself.
What can be the reason?

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Sounds like it could be interference

From Josh Kirschner on June 22, 2020 :: 9:37 pm

A number of common household devices can cause interference with your Bluetooth signal, such as such as power cables, microwaves, cordless phones or your WiFi router. If there are any of those types of devices nearby, you can try moving them. And if you can connect devices to your router using 5GHz instead of 2.4GHz (which is the same as Bluetooth), that might help resolve the issue.

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