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How to Fix Bluetooth Pairing Problems

by on December 30, 2022
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 835 comments

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Updated on 12/30/2022 with USB-C conflict information and additional multipoint pairing information.

Bluetooth is a popular method of wirelessly transferring data between two devices, such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems, as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting Bluetooth 5 or higher should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and your car because your car doesn’t support the Human Interface Device Profile. But a phone and a wireless headset should both support the Hands-Free Profile, you should be able to pair them.

Usually, Bluetooth devices connect with one device at a time. However, some headphones support multipoint pairing – a feature that lets one pair of headphones connect to two devices simultaneously.

I take you through the steps you can take to get your devices to happily communicate with each other. And if you have a multipoint Bluetooth device, check out my tips on solving problems with Bluetooth multipoint pairing.

What you can do about Bluetooth pairing failures

Phone screen showing it searching for Bluetooth devices to connect to

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, it involves tapping a code into your phone or computer. Other times, you can physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones).

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system to enjoy hands-free calling, texting, and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Remember that your phone or car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks.

You'll need to turn on pairing mode if the device has been paired with another device. To find instructions search for: put [product name] into pairing mode. We have guides for Jabra, JBL, JLab Audio, Onn, Mpow, and Sony.

4. Make sure the two devices are in close enough proximity to one another

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one another.

5. Power Bluetooth off and back on

A soft reset of Bluetooth can sometimes resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode. For other devices, turn off the power and restart them.

6. Remove old Bluetooth connections

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another device. While your laptop, tablet, or phone may be the obvious choices, there are other possibilities. For instance, you may have paired your speaker to your TV or streaming media player.

Some older speakers and headphones are very simple; they just try to connect with the last thing they are paired with. If your headphones or speaker were previously paired with another phone, laptop, or tablet, turn off that other device or turn off the device's Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices (this is different from multipoint when they connect simultaneously to devices). However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. For instructions from the manufacturer on your specific model, search: reset [device name].

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair.

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices next to your router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensors, plugs, and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair.

11. Move away from a USB 3.0 or USB-C port

Interference between Bluetooth and USB 3.0 Type A or USB-C is also possible. Newer laptops often have higher-speed USB-C and USB 3.0 Type A ports, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other

Whether it’s a headset, speaker, mouse, keyboard, or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your computer, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for: [product name] driver.

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with later versions of Bluetooth. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts, and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right-click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation, and clearing the cache can solve the problem. For Android phones, go to Settings > Apps > and tap the sort icon (the triple bars to the right of "Your apps."). Toggle on "Show system apps" and then select "Bluetooth" from the list. Select "Storage" and then "Clear cache." For iOS and iPadOS devices, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose "Forget This Device" for each device), then restart your phone or tablet.

Solving problems with Bluetooth multipoint pairing

Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.

Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do is double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.

Trouble adding multipoint devices

If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.

1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)

2. Turn off the first paired device and pair the second one.

3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort II Earbuds, and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.

If you can’t connect to a previously paired multipoint device

Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.

If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.

If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.

1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.

2. Re-pair the device that has lost the connection.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC, and Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet, or computer without some kind of additional hardware.

I hope this guide has helped you with your Bluetooth pairing problems. If you know of any tips I've missed, share them in the comments below!

[Image credits: Bluetooth searching for networks& and Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.

Discussion loading

Bluetooth turn table

From Nikkie Coley on October 12, 2019 :: 2:39 pm

Hey struggling to connect jam soundstream blue tooth turntable to jbl link 20 speaker… any suggestions please.


Magnvox stereo pairs fine but....

From Elizabeth Clarkson on October 14, 2019 :: 1:36 pm

My Magnavox Mini stereo model mm435 pairs fine with my phone & my hearing aid which operates through a program in my iPhone. The problem is that this stereo has a “function” button and you press it once to put the stereo into discovery mode so it will pair with the Bluetooth oh, and it’s so so with no problem but then you have to hit the button a second or a third time in order to either listen to the radio or play a CD so press the function button comet it’s in pairing mode, it pairs fine easily no problem but now you want to listen to your CD and as soon as you click out of pairing mode and go to CD it unpairs! I have tried every Magnavox phone number imaginable and every number that they have given me and all they keep doing is referring you back to the manual or the website neither of which answers this question….HELP!


Helped twice!!

From MsDii on October 19, 2019 :: 12:39 pm

This article helped me twice already!!! Thank you!!


Bluetooth tries to connect to speakerphone not buds

From don colley on October 19, 2019 :: 2:09 pm

While out driving and using earbuds, connected, I voice call someone on contacts and the voice says “Calling {Contact Name} on mobile on speakerphone”.  I am trying to connect using the earbuds not the speakerphone.  What can cause this issue?


bud's not pairing each other

From THARINDU PRIYA on October 21, 2019 :: 8:56 pm

I’m using mifo 07 bluetooth bud’s in the beginning they work I’m having trouble with bud’s they not pairing each other after I tried connect with few other mobiles. But it’s same. Now I’m using dual audio to use them but it’s not Good enough please help me.


nice try

From Unknown on October 25, 2019 :: 10:32 pm

this doesn’t help when the 2 devices pair but DON’T connect.

Fire tablet and phone.

nice try tho.


To use my Bose

From Marcel Rivest on October 28, 2019 :: 2:43 pm

To use my Bose headphone with my TV, I use a taotronics device that I plugged in the router (with the white and red cable).  The headphone works only on the left side.  I know that the headphone works on the right side with other devices.

Do you have a clue why this is happening.


The router?

From Josh Kirschner on October 29, 2019 :: 4:24 pm

I’m confused by your setup. Do you mean you plugged it into your router or your cable box? Either way, the most logical way to connect the Taotronics transmitter would be to use the 3.5mm audio output jack directly from your TV into the transmitter, not to use the old RCA outputs from your cable box. That way you will get audio for all the material on your TV - cable and streaming - not just what comes through your cable box.


Thank you Josh. My

From Marcel Rivest on October 31, 2019 :: 8:28 pm

Thank you Josh.  My problem is that I do not have an output jack on my Panasonic TV.  Is there a better way.  Thanks in advance


What model TV do you have?

From Josh Kirschner on November 01, 2019 :: 8:13 am

Are you sure there’s no output jack? I’m pretty sure every TV should have an audio out on it somewhere. What model Panasonic TV do you have?

Hi Josh. My TV

From Marcel Rivest on November 01, 2019 :: 8:38 am

Hi Josh.  My TV is a Panasonic Viera TC-P60ST50.
As you can see , I am not very knpwlegeable in electronics.

Thanks for your help.


OK, that will be a little trickier

From Josh Kirschner on November 01, 2019 :: 12:06 pm

For whatever reason, Panasonic decided not to include a standard 3.5mm output jack on those Viera models. There is, however, an optical output that you can plug into your transmitter, but you will need an optical digital to 3.5mm converter to do it (they’re not very expensive).

But, here’s where it gets worse. From what I’ve read, Panasonic removed the ability to turn off the internal speakers in the audio menu (you can check to see if this is true). If you can’t turn them off, then you can’t listen to TV silently through your headphones.

So, that gets you back to where you were before, which is how to get sound in both ears from your cable box. It should work as you tried before, so you may want to reach out to your cable company for help (every cable set up is different, so it’s hard for me to provide specific advice). The cable box may also have an optical output you could try, instead. Also, have you confirmed that the Taoyronics device works with other devices? That is, plug it into a laptop with 3.5mm and see if it outputs to both ears? If not, the problem lies in the transmitter.


Josh, you are very nice.

From Marcel Rivest on November 01, 2019 :: 12:20 pm

Josh, you are very nice.  Thanks a lot.


t.v. pairing

From Dan Okrasinski on November 01, 2019 :: 9:00 am

Can you pair and watch a t.v. program on a lap top or android that is being received by your blue tooth enabled television.


Pin 4 dijitos

From Selene on November 03, 2019 :: 11:19 am

Olvide mi pin mi teléfono no sirve la pantalla y compre uno nuevo y no puedo conectarlo



From Rainer on November 22, 2019 :: 8:21 pm

Why can’t things be simple and user friendly?
One buys a product and expects it to work and not having to end up having to study and figure out why it is not doing what it should.
For example; i bought a small home entertainment unit supposedly be able to Bluetooth it with my Android and my new Samsung TV. It won’t! No matter what i have tried! Even what has been suggested here. I can only Wi-Fi
link it. I think it sucks to sell products that just don’t cut it or are very user unfriendly.


None of these work

From Anthony on December 06, 2019 :: 1:10 am

I have tried all of these and my wireless earbuds still won’t pair. Nothing works.



From Alex on December 16, 2019 :: 10:33 pm

useless information. These recommendations are for idiots. And btw, as of late 2019, my samsung android phone has no such location as ‘Backup and restart > Reset network settings’. Backuo and RESTORE, yes, but there’s not option there to delete the cache. So thanks for nothing for this completely out of date information. No useful recommendations at all.


There's always one person....

From Josh Kirschner on December 17, 2019 :: 12:23 am

You’re welcome for nothing. It’s pretty obvious from the comment thread that many, many people have been helped by these tips. And you want to nitpick it because one of the 15 tips in a year-old article was formatted for Android 9 not Android 10? Ok, I updated the tip for you. Happy now? No, probably not.


Troubleshooting the 3m worktunes headset to bluetooth without the original passkey code

From JD Avery on December 17, 2019 :: 5:17 am

I bought the 3m headset off ebay online and the original passkey code was not with it. How do i pair the headset without the code and is there a chance that the want help without downloading certain things


Shouldn't need it

From Josh Kirschner on December 17, 2019 :: 11:05 am

The 3M Worktunes should work without a passkey. To pair, turn them on and double press the button on the right cup to enter pairing mode. If it is asking you for a passcode, try “forgetting” the headset in your phone’s Bluetooth settings and try again. If that doesn’t work, factory resetting the headset should do it. But I couldn’t find out how to do it with a quick search. It may be a matter of holding down the power button for 10 seconds or something similar. If you can’t find a factory reset instruction online, 3M had a help line: 1-800-494-3552 Mo-Fri 8am-5pm CT.


A simple tip

From User on December 19, 2019 :: 4:26 am

If your device (for example, earbuds or speaker) isn’t discoverable, try to press and hold the on/off button for at least 5 seconds. That often fixes the probelm


Logiteck bluetooth keyboard won't pair

From tj gtes on December 21, 2019 :: 2:04 pm

No matter how many times I try every suggestion my bluetooth Logitech keyboard will not pair successfully with my new iPad. I have tried every suggestion I can find on internet and it absolutely will not pair. I used to work with my old iPad mini but that is no longer used and is turned off. Turned off all other Mac devices and still won’t pair. frustrating to say the least!


Connected... but not?

From Janna on December 28, 2019 :: 4:32 pm

I have an Altec Lansing bluetooth speaker that automatically connects to my Windows 10 desktop when I turn it on, but it always connects as “voice” only. Then I just disconnect it, then reconnect and it connects as “voice and music”. Any idea how I can make it connect correctly the first time and every time?


Galaxy Tab A not pairing with Fitbit Versa

From sacdman on January 02, 2020 :: 2:04 am

Have an old fitbit One. Syncs beautifully with my Galaxy Tab A. I need an expert opinion. Bought a Versa, downloaded thet set up and set up went fine.

After that, simply could not sync the fitbit to the Samsung Galaxy Tab A.

Now, is syncing a fitbit Versa to a Galaxy Tab A just not gonna work? Must I use a cellphone? I do not use a cellphone. Period. I want some detailed responses as to why my Tab A would not sync with the fitbit. I can certainly install the fitbit app, but from there, after I have set it up, its a dead duck.

I did try to remove it and re-add it, but it only synced for a moment.

Am I required to use a cellphone with a fitbit? Is this a must?

Thanks for your time.


ONN Earbuds

From Lawliet on January 02, 2020 :: 5:07 pm

My android (snap dragon) will not pair with my ONN Earbuds. I have tried every method and it still will not work.


Bluetooth headphones will not pair with TV transmitter

From Bob Horn on January 05, 2020 :: 4:10 pm

I have a MEE tv transmitter to use with my JBL Bluetooth headphones. I hook every thing up as stated by manuals. I cannot get my headphones to pair with transmitter. I use the optical out output.


Can I link a Bluetooth Transmitter with a Bluetooth Receiver

From Geoff on January 05, 2020 :: 4:44 pm

My application is this - I want to take output from my TV via an owned Video Capture device which feeds to a USB output. I then want to get this output to my computer, 10 metres distant in another room. Will a separate bluetooth transmitter, paired to a separate bluettoj receiver device do this? Then I would hope data would pass from TV to Video Capture, via USB connector to the bluetooth tranmsitter, to bluetooth receiver, via USB connection to my PC. Will this work please? I see small Bluetooth Transmitter devices and Bluetooth Receiver devices for sale on eBay.


One side of Bluetooth earbuds will not work

From Samantha on January 13, 2020 :: 10:08 am

I have Amorono bluetooth earbuds that I got for christmas and the left side has completely stopped working. It will not charge or turn on. The right one still works perfectly. They did pair to my phone and computer but all of a sudden the left completely stopped doing anything. I just tried resetting my computer which didn’t help. I don’t know what else to do/try with them any more.


Return them.

From Josh Kirschner on January 13, 2020 :: 3:58 pm

Since you just got them, I would return/exchange them. Sounds like a faulty product issue.


One side of the headphone is giving no output

From Santosh Patra on January 21, 2020 :: 4:12 am

One side of the headphone is giving no output


One side of the headphone is giving no output

From Santosh Patra on January 21, 2020 :: 4:13 am

One side of the headphone is giving no output


Please Help

From Adriean Rivera on January 28, 2020 :: 9:14 pm

When i hold down the power button on my headphones, they do not turn on. Ive tried clicking it once, holding it down really long, and combining other buttons. It just won,t turn on. Unless i plug it into the charger. My headphones only turn on and connect while they are on the charger. I have tried to connect it on the charger and then unplugging it to see if it stays connected, but it just turns it off. I’ve tried leaving it to charge all day. It still won’t turn on. I have been searching everywhere and it just tells me gow to connect the bluetooth. It doesn’t tell me how to turn it on. I hope that someone can help because it sucks listening to things with cored headphones that aren’t loud enough. Thanks for your time.


ONN Earbuds Not Recognized by Alcatel 3V Phone

From Ricky Moore on February 03, 2020 :: 7:12 pm

I have a pair of ONN Earbuds that pair fine with every other phone and blue tooth device I have. I also have a nearly identical set which also work with everything I have.

Except my new phone. My new phone will pair with my speakers just fine but it doesn’t even SEE the ONN earbuds. It does not matter what order I turn them on in, what other devices are present, etc. They flat out DO NOT APPEAR in this phone’s Bluetooth setting even though they appear and connect fine with ANY other phone I try. The fact that this is even possible implies to me there is something fundamentally wrong with the way bluetooth wireless is done.

And no, it’s not a backwards-compatibility issue: my earbuds are cheap convenience store disposables (altough they’ve worked for years) and my phone is brand new and cost $200. I always run into this finicky horse-shit with bluetooth, I wish they’d just replace it with something that’s actually plug-and-play and not a mess of errors and security problems.


Bluetooth Problems

From brenda on February 12, 2020 :: 7:34 am

My Panasonic Tv(TH49FX700T) - Bluetooth 3.0
will not pair with my Samsung phone 3.3 and more importantly my new Sony headphones (WH-1000XM 3)  - bluetooth 4.1
what can i do?

Any help would be greatly appreciated.


HELP Deleting phone from Car

From Amy on February 21, 2020 :: 1:35 am

My wife set up her android phone to my Cadillac 2010 DTS.
how do I remove that along with removing her voice And her contacts so I can then pair my phone with my contacts


There are a few ways depend on your setup

From Josh Kirschner on February 21, 2020 :: 4:42 pm

There are a couple different methods depending on which system you have in your Cadillac DTS.

Option #1
Press the push to talk button. Say “Hands Free”, then “Bluetooth”, “Delete” and give the name of the device you want to delete. This should remove the synced contacts, as well. If you don’t know the name of the device, say “Hands Free”, then “Bluetooth”, then “List,” to get the names of any paired devices.

If the system isn’t recognizing your voice for deleting the paired device, one Cadillac owner suggested the following trick in an owners’ forum
Long press the telephone symbol on the mirror for OnStar. A message comes on with options, one option was to change the language. 0 for English, 1 for French, 2 for Spanish. Choose a language and you should get a message that says, “If you change your language all Name Tags will be deleted.” Confirm the language change. Prior devices should be removed and the system should be set to pair with your device.

Option #2 (from Cadillac)
Use your vehicle’s touchscreen to navigate to your vehicle’s “Paired Bluetooth Devices” list (see above). Find the name of the phone you’re having issues with. Select that phone and then delete it from the list of previously paired devices.


pairing Link Dream to GPS and iPhone

From martin johnson on February 21, 2020 :: 10:40 am

I had a LG bluetooth head set connected to my iPhone and Garmin GPS where I could use both at the same time. I just got a Link Dream LC-B41 bluetooth head set. It said you can pair two objects at the same time. When I try to pair both it will only let me pair one at a time. It does work with both at different times. IT says to pair one itum then switch it off then pair the other then switch them both off and then switch them both on and they should be paired. When I do that I loose both bluetooth connections to the ear phone. When it says switch them off does it mean the power . My LG head set worked fine with both. How do I connect my new headset so I can use the both at.


Won’t Connect

From ellen on February 29, 2020 :: 10:18 am

I can’t connect to my speaker it keeps saying that it’s not in range when it’s right next to my phone. I already cleared all the Bluetooth devices and it still won’t connect. Any suggestions?


Why is my output not working

From Ivansu on March 08, 2020 :: 8:30 am

My earphones output is not working but my input is working so what should i do ive tried manythings to make it work but its not working


Why is my output not working, please help!?

From Ivan Su on March 08, 2020 :: 8:34 am

My headphones output is not working but input is. Ive tried many things to make it work but of course it didnt work at the end. What should i do please help



From Deborah Barnes on March 17, 2020 :: 11:38 am

Your advice on reconnecting my phone and cars bluetooth worked awesomely.  Thank you!


bt not paired WILL NOT STOP

From Lavon on March 17, 2020 :: 4:30 pm



Hackers have installed 235 app on my phone I can't get them to stop

From Omar on March 21, 2020 :: 9:41 pm

I have an LG phone I believe it’s a virus or hacker the to my phone but it is ridiculous it’s everyday I delete a whole bunch of apps and in the evening all those apps come back by the morning I have 200 some of the apps in my phone how can I fix this please


Cannot transfer files from tablet to laptop

From PennyPA on March 26, 2020 :: 10:23 am

I’m trying to transfer files from my Samsung tablet to my Lenovo laptop running Windows 10 but BT keeps recognizing my tablet as a phone.  Is this because they’re both Android?  Anyway, it says the tablet is recognized by the laptop and I get a passcode and they’re the same on both devices but I still get the message “Cannot connect to ...”  What am I doing wrong?


My tablet is NOT a phone

From PennyPA on March 26, 2020 :: 10:37 am

To add to my connection problem…It shows a phone next to the Galaxy Tab A in the “Paired” area (on the Lenovo) but my tablet isn’t a phone. And I get the message “audio, media”.  What’s up with that?


Here's how to transfer files via Bluetooth with Windows 10

From Josh Kirschner on March 27, 2020 :: 6:26 pm

Sharing files over Bluetooth with Windows 10 is a somewhat different process than setting up a Bluetooth device for audio. Here’s how to receive files from your phone onto your PC via Microsoft:

1) On your PC, select Start > Settings > devices > Bluetooth & other devices. Make sure your phone appears and shows as Paired.
2) In Bluetooth & other devices settings, select Send or receive files via Bluetooth > Receive files.
3) Send the files from your phone to your PC.
4) On your laptop, on the Save the received file screen in Bluetooth File Transfer, select the location to save the file or files to > Finish.

For more details, see:


Parring problems

From jane on March 26, 2020 :: 4:26 pm

I will get things parred with my Bluetooth on iPhone but they do not stay pared for more than a few minutes?  What am I doing wrong?  Tried with a remote on camera tripod remote and ear buds?


I have a pair of

From Matthew Masingale Jr. on April 06, 2020 :: 7:00 am

I have a pair of ONN wireless bluetooth headphone that my brother used, he didn’t unpair the device and I can not pair to my headphones. How do I pair my headphones with out his phone?


Read our article on how to pair Onn headphones

From Josh Kirschner on April 06, 2020 :: 10:52 am

We wrote an article specifically about pairing Onn headphones with Bluetooth: That should help you out.


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