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How to Fix Bluetooth Pairing Problems

by on December 30, 2022
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 835 comments

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Updated on 12/30/2022 with USB-C conflict information and additional multipoint pairing information.

Bluetooth is a popular method of wirelessly transferring data between two devices, such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems, as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting Bluetooth 5 or higher should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and your car because your car doesn’t support the Human Interface Device Profile. But a phone and a wireless headset should both support the Hands-Free Profile, you should be able to pair them.

Usually, Bluetooth devices connect with one device at a time. However, some headphones support multipoint pairing – a feature that lets one pair of headphones connect to two devices simultaneously.

I take you through the steps you can take to get your devices to happily communicate with each other. And if you have a multipoint Bluetooth device, check out my tips on solving problems with Bluetooth multipoint pairing.

What you can do about Bluetooth pairing failures

Phone screen showing it searching for Bluetooth devices to connect to

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, it involves tapping a code into your phone or computer. Other times, you can physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones).

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system to enjoy hands-free calling, texting, and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Remember that your phone or car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks.

You'll need to turn on pairing mode if the device has been paired with another device. To find instructions search for: put [product name] into pairing mode. We have guides for Jabra, JBL, JLab Audio, Onn, Mpow, and Sony.

4. Make sure the two devices are in close enough proximity to one another

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one another.

5. Power Bluetooth off and back on

A soft reset of Bluetooth can sometimes resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode. For other devices, turn off the power and restart them.

6. Remove old Bluetooth connections

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another device. While your laptop, tablet, or phone may be the obvious choices, there are other possibilities. For instance, you may have paired your speaker to your TV or streaming media player.

Some older speakers and headphones are very simple; they just try to connect with the last thing they are paired with. If your headphones or speaker were previously paired with another phone, laptop, or tablet, turn off that other device or turn off the device's Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices (this is different from multipoint when they connect simultaneously to devices). However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. For instructions from the manufacturer on your specific model, search: reset [device name].

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair.

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices next to your router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensors, plugs, and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair.

11. Move away from a USB 3.0 or USB-C port

Interference between Bluetooth and USB 3.0 Type A or USB-C is also possible. Newer laptops often have higher-speed USB-C and USB 3.0 Type A ports, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other

Whether it’s a headset, speaker, mouse, keyboard, or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your computer, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for: [product name] driver.

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with later versions of Bluetooth. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts, and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right-click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation, and clearing the cache can solve the problem. For Android phones, go to Settings > Apps > and tap the sort icon (the triple bars to the right of "Your apps."). Toggle on "Show system apps" and then select "Bluetooth" from the list. Select "Storage" and then "Clear cache." For iOS and iPadOS devices, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose "Forget This Device" for each device), then restart your phone or tablet.

Solving problems with Bluetooth multipoint pairing

Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.

Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do is double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.

Trouble adding multipoint devices

If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.

1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)

2. Turn off the first paired device and pair the second one.

3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort II Earbuds, and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.

If you can’t connect to a previously paired multipoint device

Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.

If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.

If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.

1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.

2. Re-pair the device that has lost the connection.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC, and Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet, or computer without some kind of additional hardware.

I hope this guide has helped you with your Bluetooth pairing problems. If you know of any tips I've missed, share them in the comments below!

[Image credits: Bluetooth searching for networks& and Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.


Discussion loading

Amplify Fusion wireless headphones

From Hester Fourie on May 01, 2019 :: 9:25 am

Worked fine with my phone. Accidentally press “M” and put on FM. Now I can use headset but a irritating buzz goes off every few seconds. Batteries fully charged.???

Reply

Won't stay connected

From Krystal on May 06, 2019 :: 3:56 am

I bought a Bluetooth speaker from home Depot called the VR3 Bluetooth megaspeaker bass booster portable Power bank.
Model VR650BBPB

For some reason I can connect to it but I when. I go to play the music it plays for a split then turns off from Bluetooth mode again I tried resetting it but no luck please help

Reply

not showing??

From anon on May 22, 2019 :: 9:01 pm

so my phone and my beats x used to connect with each other. however, earlier, i tried to connect them but my beats disappeared from my previously connected devices and it won’t show up on unpaired devices!! what do i do if it won’t even let me forget the device?

Reply

International Pairing

From Susan on May 23, 2019 :: 1:38 pm

I have been trying to pair a US iPad with a Mexican credit card reader without success. Is there something “geographic” about Bluetooth connections? I changed the iPad to. Mexican based iTunes address but that hasn’t helped. Anyone have any suggestions?

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There is no geographic Bluetooth restriction

From Josh Kirschner on May 24, 2019 :: 8:56 am

There is nothing inherent in Bluetooth that would restrict a US device from connecting with a device from Mexico. Sounds like a general Bluetooth pairing issue of some type. Though it’s hard to say without knowing more about the device and pairing process you’re going through.

Reply

Lg Bluetooth headphones quit pairing with iphone suddenly

From Tracie Conant on June 04, 2019 :: 10:22 am

My Lg wireless headphones quit pairing with my Iphone7 suddenly after charging the headphones. I can’t get the phone to recognize the headphones at all. How do I fix this? These are my favorite headphones.

Reply

Did you follow advice above?

From Josh Kirschner on June 04, 2019 :: 12:04 pm

Our tips above usually fix these pairing issues. Try numbers 6 & 8 first for the problem you’re having.

Reply

Yes I did

From Tracie Conant on June 20, 2019 :: 10:33 am

I tried both of these right away before asking for help. I think my headphones are junk. The blue light that says they are on and connected stays on even when they are off. They wouldn’t work at all though.

Reply

6S Bluetooth headphones not connecting to pc

From David Freestone on June 07, 2019 :: 7:38 am

I recently purchased a pair of 6S Just Do It Bluetooth headphones from a charity shop?
I then ordered a Bluetooth dongle for my pc?
The headphones pair successfully with both my iPhone 5 and iPad 2, no problem there.
I installed all of the up do date Bluetooth drivers for my pc.
I then switched on the headphones after a 12 hour charge, the lights flashed, i got the audio message saying that Bluetooth was now ready to be connected.
Unfortunately my pc did a search for new devices and couldn’t find my headphones?
I was wondering if i had done something wrong or is there a follow up procedure i should have done?
Please can you help me with this problem, i really would like to use these headphones?
Many thanks

DF

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Ear Buds

From Jim Pinelli on June 11, 2019 :: 3:04 pm

I’ve been searching the Internet and YouTube to see if your beds are compatible with my fire smart TV. I have tried several different options and how to connect it with out success. Is it because they are earbuds and they have to be
Headphones

Reply

Help

From Wanderer83 on June 17, 2019 :: 7:42 pm

I’m needing a 4 digit passcode to connect?! Tried 0000,1111,1234,9999…..

Reply

Can't pair Fitbit Ionic and Creative Outlier Air headphones

From Michael O Mahony on June 18, 2019 :: 4:12 am

Having a problem connecting Fitbit Ionic and Creative Outlier Air bluetooth headphones. I also tried with i7sTWS bluetooth headphones but neither of them will connect. The fitbit discovers both of them and can obviously sees them but pairing (and the constant wheel spinning) continues without success. With the Creative headphones i hear “connected” through the headset and then about 5 seconds later “disconnected” I have logged a call with Fitbit on their community and also through their “help” on the website but they tell me that they’re investigating and insist that it’s not a ploy to get me to buy their “recommended” headset. Both headphone sets work with my phone and other bluetooth enabled devices so I know that the headphones are working. Any help would be greatly appreciated…

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Volume Issues

From puzzled on June 20, 2019 :: 9:44 am

Have a landscape speaker that syncs up with both my phone and I pod via Bluetooth. However, although the volume with the phone is working properly, the volume on the I pod is barely audible even with the volume turned all the way up. Any suggestions?

Reply

Thanks!

From Phil on June 26, 2019 :: 9:17 am

Great advice. Solved my Plantronics pairing problems.

Reply

MPOW Headphones have stopped pairing with MPOW transmitter

From David Lloyd on June 28, 2019 :: 4:30 pm

I used my MPOW headphones exclusively with my TV which does not have Bluetooth. I use an MPOW transmitter that is plugged into the audio output of the TV. It has worked very well for the past three years. However, this morning, and so far all day, the two devices are not working together. The headphones make the pairing sound, but there is no sound. I have ensured that all other Bluetooth devices in our home are off, so there can be no local interference. I have shut off the power to both devices for an extended period of time to troubleshoot. I can get the headphones to connect to my phone (which is normally paired with the headphones while using them with the TV so I can hit the call button, mute the TV, and use the phone), so the problem isn’t the phone. I can hook a speaker to the TV and get sound, so the problem is not with the speaker jack on the TV.

NOW what can I do?

Reply

Couple questions...

From Josh Kirschner on July 01, 2019 :: 6:47 pm

First, you say you are paring your headphones with your phone. Are you sure they aren’t already paired to your phone while trying to pair them to the MPOW transmitter?

Second, have you tried resetting the headphones and the transmitter (not just turning them off and on) then tried to re-pair them?

Reply

No sound

From Jolene Wielgosz on July 03, 2019 :: 11:54 am

We have a vizio sound bar and an older Sony docking station we’ve played music through (Pandora, Spotify & SiriusXM).  I can connect to the bluetooth device but no sound will come through the speakers.  Once disconnected, sound does come through the phone.  Any suggestions are greatly appreciated.  Is there a chance it’s connected to something else?  We have older iPhones, a MAC PC, headphones etc.

Reply

receive calls but cannot transmit in 2014 honda accord

From charles on July 10, 2019 :: 3:05 pm

Paired 2014 honda bluetooth with Motorola G4 with Android 7.0. I receive calls,in the car, but I cannot transmit.The screen, in the car,says “telephone number” but when speaking a number nothing happens.
Can anyone suggest a fix?

Reply

Same passkey no pairing

From John J on July 11, 2019 :: 10:07 pm

Consumer Cellular phone + Lenovo Laptop both finally showed same passkey but would not pair. Why?

Reply

Did you follow steps above?

From Josh Kirschner on July 12, 2019 :: 3:05 pm

There are a number of reasons why Bluetooth pairing could fail between a phone and laptop, so follow the steps above and see if that helps you troubleshoot.

Also, out of curiosity, why are you connecting your phone to your laptop via Bluetooth?

Reply

Bluetooth pairing problem

From dusko on July 16, 2019 :: 6:25 am

Your comment is awaiting moderation.

Hi My Name is Dusko ,I am Trying to sync my smart phone (oppo A73) to my Smart watch android KW 88 . – I can sync them together but i cannot receive any notifications eg phone calls or messages from the phone to the watch .I quickly synced it to my wives I phone 7s and it worked very well all notifications came thew very well Can you help me please.

Thanks Dusko

Reply

My skullcandy ink will not

From Gail Williams on July 24, 2019 :: 12:05 am

My skullcandy ink will not connect to my galaxy j7… but it connected to my last phone 8S+.

Reply

Car Radio Bluetooth connects to other phones.

From Christopher R Williams on July 25, 2019 :: 10:35 pm

So, I connect my phone to my Kenwood Car Radio perfectly. No problems there. The problem arises when some else is in the car with their phone. When they enter their phone connects to the car radio and disrupts the connection of my phone. Resulting in me unable to retrieve the connection. Their phones connect while my phone is connected, sometimes automatically. Is there a way to fix this?

Reply

Not pairing for calls

From Santjie Stols on July 28, 2019 :: 10:59 pm

I got a Jabra earpiece.  It connected with my phone when purchased a couple of days ago for calls and listening to media (podcasts).  Since yesterday it only connects to media.  If I go in Bluetooth and click the calls, it goes straight back to don’t connect.  I have restarted, clear cache, forget and repaired.  Please help

Reply

I bought a Jabra Talk

From Deni on May 16, 2021 :: 2:07 pm

I bought a Jabra Talk & I paired to my galaxy Samsung but I’m having the same problem you are!!! I’m going back to Plantronics Bluetooth This Bluetooth was working fine last 2 days & Now when I power it on it says “Not Connected”??? The 2 month I’ve had this It just does & like Always I’m left sitting Wondering How do I get it to Connect??? ALWAYS before I turn it off & in a Couple power it on & sometimes works. My Plantronics Bluetooth I’ve ALWAYS have used Never a problem!!! I let a Tech in Walmart Electronics talk Me into it & i.e. won’t stay In either ear!!! PLEASE HELP ME!!! I can’t pair it??? Thank You😦😢😔🙏🙏🙏

Reply

I also bought a Jabra

From Deni on May 16, 2021 :: 2:13 pm

I also bought a Jabra March13 & I Also have a Samsung Galaxy J7 Pro & I use it for hands free for Church Services & phone calls only & I’m having your same ossues!!!???😦😢😔🙏🙏🙏

Reply

Bluetooth earphones

From Olufunso on July 30, 2019 :: 2:38 am

I bought a set of HBQ-Q13S Bluetooth earbuds for my iPhone xsmax, they worked fined and synced welll at first I mean they were both working together. Now they choose to work separately and I have tried to pair them together to no avail. Help me please it’s frustrating me already and making work slow

Reply

Working solution: Check windows bluetooth services

From Raedamof on July 30, 2019 :: 2:00 pm

windows key + r
type services.msc
set all bluetooth services to automatic

then add bluetooth devices

Worked for me on my ThinkPad x200

Reply

dongle for blue tooth

From DanO on July 31, 2019 :: 9:27 pm

I bought a dongle to make a nonblue tooth enabled lap top accept blue tooth.  I can’t get it to work.  Any suggestions.

Reply

Bluetooth headset

From Anila on July 31, 2019 :: 11:15 pm

My Bluetooth headset is connecting with calls but I can’t hear the voice clearly from other end…
What to do?

Reply

Bluetooth audio

From Ana Rubio on August 03, 2019 :: 12:19 am

I have tried everything and my phone is connected to the car but it won’t let me select the source to actually play music.

Reply

android - it worked for me

From Joel R on August 15, 2019 :: 10:04 pm

A bluetooth device I have been using for some time with my android phone all of sudden would not work anymore.  I tried many of the other tips including trying pairing again but nothing worked.

I tried resetting the network settings which solved my problem

MANY THANKS

Reply

Excellent article

From Kalyan C on August 20, 2019 :: 11:26 am

I was struggling to connect Nebula projector with Edifier speakers. The proximity issue as suggested by the article helped me resolve the problem. Thank you

Reply

Bluetooth Keeps Stopping

From Gil on August 24, 2019 :: 9:47 am

I have paired my LG cell phone with my 2017 Toyota Avalon’s “Entune” system and most of the time it drops the call I am on (or says, “Connect a phone and try again.”) and the display shows “Bluetooth has stopped working.” I have taken it to the car dealer several times and they say, “It’s the phone not the car.” When I take it to Xfinity (the provider), they say, “It’s not the phone, it’s the car.” It’s driving me nuts!

Do you have a suggestion, please?

Reply

Try this

From Josh Kirschner on August 24, 2019 :: 10:27 am

1. Make sure your car has the latest firmware for your head unit. The dealer may do this upgrade under warranty, if available, or you I’ve read posts that suggest you can find the files online and do the upgrade yourself (but haven’t researched this in detail).

2. Erase all existing Bluetooth connections from Entune and “forget” Entune in your LG’s Bluetooth settings.

3. Repair the two and see if that fixes the issue.

If issue isn’t resolved, a message that “Bluetooth has stopped working” on your Entune certainly suggests a car issue, not a phone issue - phone issues may cause the connection to drop, but not cause Bluetooth to crash, if that’s what that message means (it’s hard to know what messages actually represent on every manufacturer’s system). You may need to escalate the issue to Toyota corporate, rather than going through your dealer.

Reply

Bluetooth Keeps Stopping

From Gil Gaudia on August 24, 2019 :: 10:35 am

All I can say again, John, is I appreciate your suggestions and will let you know the outcome, if any, (and if I live long enough).

Gil

Reply

Unsuccessful Bluetooth pairing

From Akunne 1 on August 29, 2019 :: 5:28 pm

Bluetooth ear buds pairs with lnfinix-X573 device though but I just use it for music and not phone calls as it shows (Connected(no phone)). This has been so furstrating

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Go figure

From Gil Gaudia on August 29, 2019 :: 6:18 pm

First I want to thank all who have tried to help me solve this annoying problem.  I tried every reasonable suggestion including those from Toyota and Xfinity (the phone provider).  I gave up and did not use my car phone for several days. Tuesday, on a whim, I tried it again and it worked flawlessly for about two dozen calls.  Wednesday, the same. Today it is still working perfectly. I wonder how long it will last?

Reply

note 4 wireless earphone problem solved, thank you...

From Florentino Guizar on August 31, 2019 :: 8:38 pm

HI, there, just to let you know that this article was very helpful. It allowed me to solve my problem… i had turned off NFC.  I wish all articles were as authoritative, concise, and well written.

Reply

Pairing blue tooth

From Teddy hollenbeck hollenbeckteddy on September 02, 2019 :: 2:07 pm

My black web Bluetooth isn’t paring with next book

Reply

I need the pin code for my onn earbuds to connect

From Amy on September 04, 2019 :: 8:52 pm

My onn earbuds which i recently bought have not been able to pair to my phone because it needs a pin I’ve already tried 1111 and 0000 and 1234 and all the possible numbers I saw! Can someone pls help me?!
Much appreciated!

Reply

We have a separate article on Onn headphones

From Josh Kirschner on September 06, 2019 :: 5:48 pm

The quick answer is probably “forgetting” the headphones on your phone and re-paring. Check out our article on How to Connect Onn Headphones to Bluetooth for detailed advice.

Reply

I already tried that

From Amy on September 06, 2019 :: 7:50 pm

I have tried this but the problem is that they have never connected to my phone and my phone doesn’t let me forget it since it was not connected in the first place. I have looked up multiple websites and watched a ton of videos but nothing is working. The last step I need to connect my phone is the pin, unless somehow you can tell me how I could possibly “forget” the earbuds bc I have no clue how to do that I tried that but my phone doesn’t let me. My phone is a Samsung Galaxy J7 Star.
Thanks!
Much appreciated!

Reply

Mobile connection to citroen C3 camera

From Harry Poskitt on September 06, 2019 :: 1:02 pm

I am having trouble connecting my mobile motorola
phone to my Citroen C3 connect camera.

I have been told after setting a new password to
go back into settings and select the device it won’t connect, because it says there is no internet access, I thought everything was connected by bluetooth, do I still have to have
mobile internet connection. I have just bought my first mobile and I am not used to it yet.
Grateful for any help

Harry

Reply

The Citroen cam connects by Wi-Fi, not Bluetooth

From Josh Kirschner on September 06, 2019 :: 5:52 pm

The Citroen cam connects by Wi-Fi, not Bluetooth. However, when you set up the network for the cam, it won’t have internet access (you’re just setting up a private connection to the cam’s Wi-Fi network), but that’s okay. If you go to the Citroen app, you should be able to see if the two are connected correctly. If you’re still having issues, you can look at the detailed connection steps in the video here: https://www.citroen.co.uk/about-citroen/technology/connectedcam-citroen

Reply

Thanks!!!!

From Michele on September 08, 2019 :: 4:47 pm

I had messed up my Bluetooth settings with my wireless headphones by turning the media and audio off and I’ve been trying for 40 minutes now to fix it turning off my phone turn those off and on back and forth then I came to this site and the first piece of information I started to go into airplane mode and come back out and it did it I mean everything’s back there thank you so much this is great I will save this site

Reply

Not able to connect my new OnePlus 7 smartphone with my old Sony Bluetooth speaker

From Senjam Nandeshwore on September 10, 2019 :: 11:38 am

My new OnePlus 7 smartphone could not pair/connect with my old Sony Bluetooth loud speaker SRS-XB20.
  Just help me.

Reply

Hi,Thanks for sharing the info.

From jasjones on September 16, 2019 :: 5:29 am

Hi,

Thanks for sharing the info.

Reply

My Bluetooth headphones are not connecting with my new phone

From Gavar Williams on October 09, 2019 :: 8:22 pm

I recently got a new iPhone and am trying to connect it with my headphones. It’s not showing up in my device options even though I tried it with another device and it worked. Any advice?

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Windows 10 Bluetooth woes.

From Jim Parr on October 11, 2019 :: 7:33 am

My H800 logitech headseat is the only bluetooth device I use with my old VAIO laptop workhorse.
It works fine but nearly always needs manual forcing to pair.
1) Switch on headset.  Waiting waiting waiting…
2) After a minute or so, open W10 Settings and click on Connect.  Waiting - usually for about 30 seconds - failure.
3) Click on Connect again and nearly always a solid connection within a second or so.

Just saying - this is OBVIOUS SOFTWARE B.S. There are many similar hooks and traps in W10 that can slow the machine to a near standstill.

None are consistent and none seem to be amenable to solutions.

Reply

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