Tech Made Simple

Hot Topics: How to Fix Bluetooth Pairing Problems | Complete Guide to Facebook Privacy | How to Block Spam Calls | Snapchat Symbol Meaning

author photo

How to Fix Bluetooth Pairing Problems

by on December 30, 2022
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 841 comments

Techlicious editors independently review products. To help support our mission, we may earn affiliate commissions from links contained on this page.

Updated on 12/30/2022 with USB-C conflict information and additional multipoint pairing information.

Bluetooth is a popular method of wirelessly transferring data between two devices, such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems, as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting Bluetooth 5 or higher should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and your car because your car doesn’t support the Human Interface Device Profile. But a phone and a wireless headset should both support the Hands-Free Profile, you should be able to pair them.

Usually, Bluetooth devices connect with one device at a time. However, some headphones support multipoint pairing – a feature that lets one pair of headphones connect to two devices simultaneously.

I take you through the steps you can take to get your devices to happily communicate with each other. And if you have a multipoint Bluetooth device, check out my tips on solving problems with Bluetooth multipoint pairing.

What you can do about Bluetooth pairing failures

Smarphone and Bluetooth earbuds on a table

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, it involves tapping a code into your phone or computer. Other times, you can physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones).

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system to enjoy hands-free calling, texting, and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Remember that your phone or car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks.

You'll need to turn on pairing mode if the device has been paired with another device. To find instructions search for: put [product name] into pairing mode. We have guides for Jabra, JBL, JLab Audio, Onn, Mpow, and Sony.

4. Make sure the two devices are in close enough proximity to one another

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one another.

5. Power Bluetooth off and back on

A soft reset of Bluetooth can sometimes resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode. For other devices, turn off the power and restart them.

6. Remove old Bluetooth connections

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another device. While your laptop, tablet, or phone may be the obvious choices, there are other possibilities. For instance, you may have paired your speaker to your TV or streaming media player.

Some older speakers and headphones are very simple; they just try to connect with the last thing they are paired with. If your headphones or speaker were previously paired with another phone, laptop, or tablet, turn off that other device or turn off the device's Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices (this is different from multipoint when they connect simultaneously to devices). However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. For instructions from the manufacturer on your specific model, search: reset [device name].

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair.

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices next to your router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensors, plugs, and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair.

11. Move away from a USB 3.0 or USB-C port

Interference between Bluetooth and USB 3.0 Type A or USB-C is also possible. Newer laptops often have higher-speed USB-C and USB 3.0 Type A ports, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other

Whether it’s a headset, speaker, mouse, keyboard, or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your computer, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for: [product name] driver.

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with later versions of Bluetooth. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts, and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right-click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation, and clearing the cache can solve the problem. For Android phones, go to Settings > Apps > and tap the sort icon (the triple bars to the right of "Your apps."). Toggle on "Show system apps" and then select "Bluetooth" from the list. Select "Storage" and then "Clear cache." For iOS and iPadOS devices, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose "Forget This Device" for each device), then restart your phone or tablet.

Solving problems with Bluetooth multipoint pairing

Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.

Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do is double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.

Trouble adding multipoint devices

If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.

1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)

2. Turn off the first paired device and pair the second one.

3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort II Earbuds, and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.

If you can’t connect to a previously paired multipoint device

Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.

If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.

If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.

1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.

2. Re-pair the device that has lost the connection.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC, and Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet, or computer without some kind of additional hardware.

I hope this guide has helped you with your Bluetooth pairing problems. If you know of any tips I've missed, share them in the comments below!

[Image credits: Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.

Discussion loading


From kobs on April 30, 2018 :: 10:22 am

So what you’re saying is your earbuds work but after 5 mins. the left side goes off right? It might be your earbuds cause it seems that when they have time to “heat up” per se, one of them disconnect. If you can borrow someone else’s earbuds you would have your answer, i doubt that another pair would do the same thing but if it does you still have your answer, it’s your phone/device. When BT connects it’s connected or it’s not, it will not play from one side to the other it will just cut and come back if you’re too far from the source .
Good luck


having truble with turning on otium sport earphones

From Jessi Rodriguez on May 05, 2018 :: 10:00 pm

my earphones dont want to turn on and its fully charged, but when i plug them in to a charger ta blue light turns on but the earphone wont turn on, one i pres the turn on button all i hear is a bip and thats it, theni umplugg them and turn off inmediatly what do i do


To Jessi

From kobs on May 14, 2018 :: 5:05 pm

Have you tried deleting your earphones from your device in the BT devices and let it find it again?
Example: my Ipod in settings has bluetooth, first check if it’s ON and if it is check if your earphones are there in the devices recognised, if it is delete it and turn on your earphones after Your device (music player) will find it again.


incorrect pin or passkey

From Kirsty Lyall on May 06, 2018 :: 8:04 pm

This developed for me after the latest software update on my S7 (or so it seemed). It was the case with all my fleet vehicles at work then my own car stereo and my stereo amp. The only thing that was exempt was my BT earbuds and my fitness watch, and my BT speaker.  I tried everything in the forums except to start in in safe mode. Big mistake. That sorted it straight away.  Worked like a charm. I just deleted all the recent apps that I had downloaded. I’m not sure which one was interfering with the passkey popup but none of them were essential. I could have done each individually and checked for BT connection but I was in a rush.  Anyway am happy now!


disconnect unknown device

From JJ Smth on May 21, 2018 :: 1:32 pm

Everything today is bluetooth; therefore, a device could be connected to any number of other devices. Specifically, a speaker connected to any of 8 phones/tablets. Is there any way to disconnect and reconnect that speaker to a given device without having to track through 7 other devices to find what it’s paired to in order to unpair?


Should work if you put the speaker into pairing mode

From Josh Kirschner on May 21, 2018 :: 2:34 pm

If you put the speaker into pairing mode, it should enable the device you want to pair it to to connect, and it will drop the connection to the other device. Is that not what’s happening for you?


Pairing mode

From JJ Smth on June 22, 2018 :: 1:38 pm

I guess that’s the problem. I checked my speakers and only one has what I guess could be called a dedicated pairing function, and one has a reset hole to insert a paper clip. The other three, when they’re turned it on, they automatically go into pairing mode and default connect to the last device paired. Problem is, that could be any of 5 phones and 3 tablets; trying to find which one to unpair is a nuisance, especially when one might be upstairs, the other downstairs. It would seem they would all have a dedicated pairing function. Without it, I guess I’ll just have to dedicate a speaker per device, and when buying speakers in future, look for a dedicated pairing function. Thank you.


Bluetooth in a dorm

From Patrick Wingert on May 28, 2018 :: 7:35 am

Here is another issue not addressed. I am in a dorm and there are like 50 different devices that are popping up on my screen. 4 or 5 of them should be mine but I can’t tell which ones. With device identifiers such as ARBAx6bX1Sk I am not sure what devices are mine.


The easiest fix is to

From Suzanne Kantra on May 28, 2018 :: 1:10 pm

The easiest fix is to take your phone and the device somewhere there aren’t a lot of other devices. Once paired, your phone and the device will automatically pair again when turned on.

If you can’t remove your devices to another location, try this:
1. Take the device you want to pair out of paring mode.
2. Put your phone in pairing mode and look at the list of Bluetooth devices. Once the list is complete (the ring will stop spinning and/or the list will remain fairly static)
3. Put the device you want to connect into pairing mode. It should device pop up as a new device on the list. Select and you should be good to go.


Pairing but won t connect!

From Joann Stegall on May 29, 2018 :: 4:53 pm

Frustrated! I’m beginning to think I just have a faulty speaker. It’s still new & have had trouble pairing + connecting every single time. Now, the speaker & tablet are bothcharged, it pairs really quickly, but searches to connect until I finally give up & cancel. I’m in a different room from Wi-Fi also…tried all the tips & tricks. Any advice please?



From kobs on May 29, 2018 :: 5:44 pm

You said you’ve tried every tips and tricks so since I don’t know what you have tried i’ll suggest what worked for me. Delete the speaker in your tablet and let it find your speaker again. Like I said it worked for me


Bluetooth Conncetion Issue

From Sophia on June 08, 2018 :: 3:05 pm

Hello! I’ve recently been having problems connecting my ijoy logo bluetooth headphones to both of my devices (an amazon kindle and a google chromebook). My headphones will say that they’re conected but my devices will say that they aren’t connected. When I try to play a video or song, I can’t hear the audio through my headphones. What should I do?


BT connection issue

From kobs on June 08, 2018 :: 3:23 pm

Your device is the one that counts, delete your headphones from the device and let the device find the headphones again.Your headphones want to connect but the device already has a “channel” per se for the headphones but it doesn’t work, The device will not “create” a duplicate so you have to delete this one first. It usually works unless one or the other has a real problem.



From Sophia on June 08, 2018 :: 3:48 pm

I removed the headphone pairing from my bluetooth device list. When I turned on the headphones, it said “pairing… connected.” even though it didn’t have anything to pair to. My device isn’t able to detect the headphones either.


ijoy connect bluetooth

From Bob on July 05, 2019 :: 4:24 pm

Having same issue , phone is paired but won’t connect to play audio


Try step 8 above to forget your headphones and re-pair

From Josh Kirschner on July 10, 2019 :: 11:24 am

Often forgetting your headphones on your device and re-pairing them will fix these types of issues (Step 8 above). Try that with your iJoy headphones and let us know if that works.


transfer interruption

From Samuel on June 09, 2018 :: 1:07 pm

My bb10 Bluetooth suddenly stopped receiving files from other phones. Each time someone transfer any file from their phones via Bluetooth when accepted the bb10 will display transfer interrupted. What is the solution? Can someone help me


So i have an LG

From James Wolf on June 09, 2018 :: 5:33 pm

So i have an LG Aristo, and i bought a bluetooth speaker a couple months ago, and they paired perfectly fine for about a month, then they just wouldnt connect. I cleared all the paired devices on my phone and scanned to pair it again, and my phone cant find it. I brought in a few other bluetooth speakers i had and my phone cant find them either. It always says “no devices found” both when theres 3 speakers and two other phones in the room and when its just my phone and the speaker. Rebooting my phone and the speaker doesnt work. Any ideas on how to fix it?



From VEERASHAM D on June 12, 2018 :: 8:36 am




From whyallcapsman on July 17, 2018 :: 12:32 am

Calm down with the caps lock.or move your finger off of the shift key.jeez man.


Mine still won't work

From aurora on January 11, 2021 :: 4:09 am

I have tried everything in this, My headphones connect to everything easily but only recently about 3 days ago they refuse to connect to my MacBook :< it’s really pissing me off. I don’t know how to tell if their in pairing mode and to make sure they are connecting to any other devises I turn off att the others bluetooth when trying to connect them I feel like giving up rn


I had a bluetooth mouse

From Ibrahim Shehata on June 14, 2018 :: 2:52 pm

I had a bluetooth mouse that was working with Android 7.1.1 on note 8 and after updating to Android 8.0 simply stopped pairing. Only solve the problem by buying a new mouse with recent BT technology.


Bluetooth pairing

From Hp printer support on June 21, 2018 :: 6:59 pm

Bluetooth requires both hardware and software to work properly. Bluetooth is a device which works wirelessly data exchange. To know more visit our site.


Bluetooth pairing

From Rhonda on June 21, 2018 :: 8:54 pm

Hi, I have a JBL Charge 3 wireless speaker that i always have connected to my phone. 2 days ago it disconnected and will not let me reconnect however other people are still able to connect to my speaker.


Bluetooth connections

From Tammy on November 11, 2018 :: 4:18 pm

That may be why you cant connect because others are connected. I couldnt connect on my phone because it was still paired onto my notebook. When i unpaired it, thats when it connected back to my phone.



From Megan Prouse on June 30, 2018 :: 12:20 am

Arhghhh, please help. The oasscode sent to my mobile seems to be wrong. When connecting a Samsung. Galaxy. Oldish… Could be a wrong ph number? But then why would I be getting a mdg at all? That’s silly. I didn’t day that.



From Jenny azcat on July 04, 2018 :: 7:32 am

Thanks. I fixed success on Sony Xperia


minimum file size

From AFish on July 17, 2018 :: 12:29 am

I have 2 samsung galaxy J7 sky pros. When I attempt to transfer one file to the other, it won’t work. The file is about 500 KB and the bluetooth option won’t show up.just email.


What speaker

From I'm lost on July 20, 2018 :: 12:38 pm

I bought a Bluetooth speaker from a friend and I don’t know what speaker I have the only writing on the thing is Splash!


Unable to connect device to Bluetooth input device while using it as a Bluetooth input device

From Kristina Baker on July 26, 2018 :: 12:03 pm

I’ve been trying to connect a Bluetooth gaming controller to my phone for use with VR games. It used to connect a year or two ago, but now I get the error message “Unable to connect device to Bluetooth input device while using it as a Bluetooth input device.” This error doesn’t make any sense to me and I can’t find any answers anywhere. Even the controller’s manufacturer isn’t of any help. Does anyone know what this means and how to fix it?


Bluetooth connections

From Tammy on November 11, 2018 :: 4:13 pm

Sounds to me like something needs updating.  If I dont update my phone it drives me crazy.  If everything’s updated I have no issues.


Best way to get it on the list

From James E Fuller on November 03, 2019 :: 3:28 am

Go into your settings, on Android is a little gear wheel, go into Bluetooth, hit scan and wait. Works everytime.

God Bless you and yours.



From Bev on September 18, 2018 :: 5:16 am

Thanks! That’s a most helpful article, turning my Samsung phone off worked to connect my Samsung tablet to my Aukey Bluetooth speaker. Excellent advice.


Not showing

From Zafar Khalid on October 03, 2018 :: 12:00 pm

I have jabra Bluetooth handfree i had just use the couple of time only but not now its not showing Bluetooth option on mob or anywhere


Same prob with Talk 15

From Pranav on November 08, 2019 :: 11:28 am

Hi, m also facing same problem with Talk 15, but in my case bluetooth light is keeping on even after I turn off the sevice. Need solution


Pairing disconnects

From John Wayne on October 20, 2018 :: 2:57 pm

Using a samsung galaxy s9+
Had it paired to a Dual XDM16BT in my old car for months, no problem. Get rid of the old car put stereo in new car. No problems for about a week or two. One day the music im streaming just stops. Still says on both devices im connected. After disconnecting and reconnecting it works for about a minute, same result.  Using an aux cord it works perfectly fine, other than your using a cord and get feedback while charging phone. So i figured the bluetooth went in stereo so i bought a new one. Got my Boss 611UAB, put it in. Immidiatley the same issue. That led me to believe it was my phone. So i tried streaming music on my Jensen JBS-200 and it ran for a half hour no problem. So its not my phone? Out of all the things i tried its making me think its the car now (a 2018 nissan versa) but why did it work fine for a week or two with old stereo? And why did things instantly go wrong with the new one? I am out of ideas and am going to the internet in a last ditch effort to figure this out.


Try resetting your Boss

From Josh Kirschner on October 20, 2018 :: 3:44 pm

Have you tried factory resetting the Boss to factory settings and removing all paired devices from your phone and then repairing them? This resolved a similar issue I was having with my phone and car. Can’t explain exactly why this happens. Perhaps related to an Android update that causes a conflict with the BT handshake.


Just thinking

From Tammy on November 11, 2018 :: 4:08 pm

I wonder if when you’re streaming music and you move does that affect it like a different zip or even area code. I dont know just thinking how some apps such as pandora asked for my zip code.


app error

From alextech on October 30, 2018 :: 12:40 am

I have had the earpiece for a couple days and it worked fine. I had to do a hard reset on the phone and now the earpiece won’t pair. I have tried all the normal advice. i.e., wiping the cache, powering off the devices then powering them back on.



From Teresa Bellar on November 04, 2018 :: 10:17 pm

Can you help step by step on pairing FitBit Charge 3 with IPhone Apple8 plus?


Bluetooth Pairing Basics

From Tammy on November 11, 2018 :: 4:01 pm

Basically you have to go in your SETTINGS on these devices and turn bluetooth on so one can discover/search for the other. Find the name of your device you want the bluetooth on and chose it and the device should accept it. Note:  Make sure it is turned off if its still connected in other devices you are not using because then it wont transfer.


Monster Superstar won't turn on

From Judy on November 12, 2018 :: 2:53 am

My Monster bluetooth doesn’t respond when I push the on/off button.The red light only comes on when it is connected to USB on my computer but no blue light no matter what I do. It has always worked with both my computer and i-Phone and now neither can’find’ it. Any ideas?



From Amélie on November 20, 2018 :: 11:37 am

If you’ve accidentally disconnected your phone connected to your headphones and your phone won’t re-connect, here’s a tip:
All the articles I read were unhelpful, and through a lot of frustration I found this out on my own. While trying to turn off my headphones, I accidentally disconnected my phone from them. If you hold down both the menu button and the volume down button on your headphones, your headphones will forget and disconnect any connected bluetooth devices. When this happens, the headphones say “ready to pair”, but when you try to reconnect them to your phone, your phone states it cannot connect. So I found out the reason it does this is because it has a connect automatically setting, so that every time you turn on your headphones you don’t have to connect them manually to your phone. The way to solve this is actually relatively simple, but you will need a second device.
On your phone, go to “settings”, then to “bluetooth”, then find the “Monster Achieve” device. Tap it, then tap “forget device” and confirm your decision. Now turn on your headphones. It should say “power on. Battery high/medium/low. Ready to pair.” Using your other phone or maybe your friend’s phone or something, go to their “bluetooth” in “settings” and connect your headphones. From here, push and hold the menu and volume down button on your headphones. Wait until you hear “ready to pair” from your headphones. Now on your friend’s phone, tap “Monster Achieve” under “bluetooth” in “settings” on their phone, and tap “forget device”. Now connect to your headphones on your own phone, it should work now. Once connected, your headphones should say “device connected” and will now connect automatically.
Forgive me for this being a really stupid problem, but I swear I really just couldn’t figure out what was wrong with my headphones and wish I had of found the answer somewhere online, so I hope this helps somebody!!


Bluetooth problems

From Jenn on November 28, 2018 :: 8:01 am

I have found that is you have any Bluetooth turned on other devices, paring will not be enabled on the device you want…I had Bluetooth turned on my iPad and was paring my phone…could not get it to pair..turned off Bluetooth on my iPad and it paired just fine to my phone…
Just thought I would put this out there just in case…


My radio in my 2003

From Krissy on November 29, 2018 :: 11:47 am

My radio in my 2003 Nissan Altima will not let me clear my Bluetooth devices. All other options are light up except my Bluetooth button on my radio. PLEASE help me fix this problem. I need to connect my new phone to my car and it won’t let me. Please help me!!


Tzumi earbuds

From Elizabeth on November 30, 2018 :: 2:47 pm

Would like to know to what phone it can be paired up to. Also I tried it with moto E3 an we could only hear it on one side of the ear buds.


Same problem with moto e 4

From Aln5 on August 26, 2020 :: 8:14 pm

I’m curious if you found a solution as I’m having the same problem with my moto e 4. Suddenly no sound using bluetooth, the same with a cheap pair of plug-in earbuds. But a more expense headphones work fine. Before this, it worked with no problem. Got me stumped.


Moto E4 plus, Tzumi Sport

From Me on November 09, 2020 :: 11:32 am

My Tzumi Sport, which I’ve used a thousand times, wasn’t connecting. I tried the suggestion of turning airplane mode off and back on, and voila, they’re working again. Thanks for the awesome article.


Network settings under Settings>Genl Mgmt>

From Eric on December 02, 2018 :: 4:25 am

I wanted to add that on my Samsung Galaxy S7, the network reset on my particular phone is under Settings> General Management > Reset > Reset Network Settings. I bought some cheap (Senso) earbuds that my Android Samsung S7 could no see. I cleared the cache and it worked perfectly thereafter. Many thanks.


Charging cable

From Debra Gackle on December 04, 2018 :: 5:47 pm

Where would u get a new charging cable. I lost mine


Read More Comments: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Love getting helpful tech tips? Subscribe to our free newsletter!

Home | About | Meet the Team | Contact Us
Media Kit | Newsletter Sponsorships
Accessibility Statement
Terms of Use | Privacy & Cookie Policy

Techlicious participates in affiliate programs, including the Amazon Services LLC Associates Program, which provide a small commission from some, but not all, of the "click-thru to buy" links contained in our articles. These click-thru links are determined after the article has been written, based on price and product availability — the commissions do not impact our choice of recommended product, nor the price you pay. When you use these links, you help support our ongoing editorial mission to provide you with the best product recommendations.

© Techlicious LLC.