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How to Fix Bluetooth Pairing Problems

by on December 30, 2022
in Phones and Mobile, Computers and Software, Phone Accessories, Tips & How-Tos :: 834 comments

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Updated on 12/30/2022 with USB-C conflict information and additional multipoint pairing information.

Bluetooth is a popular method of wirelessly transferring data between two devices, such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems, as well as advice on what you can do about them.

Why Bluetooth pairings fail

Bluetooth logo - white logo on blue backgroundBluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting Bluetooth 5 or higher should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and your car because your car doesn’t support the Human Interface Device Profile. But a phone and a wireless headset should both support the Hands-Free Profile, you should be able to pair them.

Usually, Bluetooth devices connect with one device at a time. However, some headphones support multipoint pairing – a feature that lets one pair of headphones connect to two devices simultaneously.

I take you through the steps you can take to get your devices to happily communicate with each other. And if you have a multipoint Bluetooth device, check out my tips on solving problems with Bluetooth multipoint pairing.

What you can do about Bluetooth pairing failures

Phone screen showing it searching for Bluetooth devices to connect to

1. Make sure Bluetooth is turned on

You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.

2. Determine which pairing process your device employs

The process for pairing devices can vary. Sometimes, it involves tapping a code into your phone or computer. Other times, you can physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones).

If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode

Let’s say you want to pair your phone with your car’s infotainment system to enjoy hands-free calling, texting, and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Remember that your phone or car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.

If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks.

You'll need to turn on pairing mode if the device has been paired with another device. To find instructions search for: put [product name] into pairing mode. We have guides for Jabra, JBL, JLab Audio, Onn, Mpow, and Sony.

4. Make sure the two devices are in close enough proximity to one another

While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one another.

5. Power Bluetooth off and back on

A soft reset of Bluetooth can sometimes resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode. For other devices, turn off the power and restart them.

6. Remove old Bluetooth connections

If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another device. While your laptop, tablet, or phone may be the obvious choices, there are other possibilities. For instance, you may have paired your speaker to your TV or streaming media player.

Some older speakers and headphones are very simple; they just try to connect with the last thing they are paired with. If your headphones or speaker were previously paired with another phone, laptop, or tablet, turn off that other device or turn off the device's Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.

Some speakers and headphones can store pairing for multiple devices (this is different from multipoint when they connect simultaneously to devices). However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. For instructions from the manufacturer on your specific model, search: reset [device name].

7. Charge up both devices you're trying to pair

Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it

If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair.

If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.

After removing a device, start at step 1 on this list.

9. Move away from the WiFi router

Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices next to your router.

10. Move away from your smart home devices

Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensors, plugs, and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair.

11. Move away from a USB 3.0 or USB-C port

Interference between Bluetooth and USB 3.0 Type A or USB-C is also possible. Newer laptops often have higher-speed USB-C and USB 3.0 Type A ports, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

12. Make sure the devices you want to pair are designed to connect with each other

Whether it’s a headset, speaker, mouse, keyboard, or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.

13. Download a driver

If you’re having problems pairing something with your computer, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for: [product name] driver.

14. Update the hardware’s firmware

Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with later versions of Bluetooth. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.

15. Limit data shared between devices

Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts, and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right-click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.

16. Clear the Bluetooth cache

Sometimes apps will interfere with Bluetooth operation, and clearing the cache can solve the problem. For Android phones, go to Settings > Apps > and tap the sort icon (the triple bars to the right of "Your apps."). Toggle on "Show system apps" and then select "Bluetooth" from the list. Select "Storage" and then "Clear cache." For iOS and iPadOS devices, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose "Forget This Device" for each device), then restart your phone or tablet.

Solving problems with Bluetooth multipoint pairing

Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.

Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do is double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.

Trouble adding multipoint devices

If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.

1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)

2. Turn off the first paired device and pair the second one.

3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort II Earbuds, and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.

If you can’t connect to a previously paired multipoint device

Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.

If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.

If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.

1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.

2. Re-pair the device that has lost the connection.

Not all wireless devices use Bluetooth

Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC, and Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet, or computer without some kind of additional hardware.

I hope this guide has helped you with your Bluetooth pairing problems. If you know of any tips I've missed, share them in the comments below!

[Image credits: Bluetooth searching for networks& and Bluetooth headphones with phone via BigStockPhoto]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.


Discussion loading

rest samsung tablet, now it wont find my bt speaker!

From Lisa Athens on October 24, 2014 :: 5:44 pm

i factory reset my tablet and now it wont find my bluetooth speaker to pair! Ugh! It found it briefly but when i went to pair it it said wrong password?? So when i turned it back off it wont even find it now! Ans im pretty computer illiterate so i will need like a step by step please! Like to tell me to just re pair it will do me absolutely no good. I have no idea how to do that. Thanks everybody for any help you can give.

Reply

Did you try resetting your

From Suzanne Kantra on November 03, 2014 :: 4:06 pm

Did you try resetting your bluetooth speaker and then trying to pair? What model speaker is it?

Reply

reset tablet amd now it Wont find my speaker

From Lisa Athens on November 14, 2014 :: 9:08 am

it is a JBL speaker. Samsung galaxy tablet. I got it to find it a couple times but when i went to pair it it said incorrect pin or password! I dont know how to reset te speaker. Can you tell me how to do that

Reply

Each speaker is different

From Josh Kirschner on November 14, 2014 :: 9:20 am

It’s hard to give instructions for resetting your specific speaker, as each model is different. Often there is a small reset button on the device. If you can’t find it, JBL ‘s technical support number: 1-800-336-4525.

helpppppp me

From Ria Thakur on August 16, 2015 :: 2:06 am

helpppppp me

Reply

About receiving calls while navigation is working

From Evelio Hoyo on October 26, 2014 :: 11:02 am

My Metra MDF-7873-1 pairs well with my iphone6 and something is happening with the entrance calling while the gps navigation is in use and the issue is that when somebody calls and i click at the screen to answer it in the calling screen it appears that there is an error and can not answer while the phone is ringing. But if i made a call using the iphone during the gps function active, the call can be made without any problem

Reply

windows 8.1 and bluetooth speaker ue boom

From mikron24 on November 03, 2014 :: 1:58 am

greetings i have an asus laptop ASUS ROG G750JZ-XS72 and have ue boom bluetooth speaker

problem the ue boom ue to play with laptop nice
then i must have paired the headphones because now the ue boom connects as headphones hands free blutooth device , so i cant use as speaker anymore

any help i thank you

Reply

The UE Boom has a

From Suzanne Kantra on November 03, 2014 :: 4:23 pm

The UE Boom has a microphone built in so you can take calls as well as listen to music. So when the UE Boom pairs with your laptop (or smartphone or tablet), it pairs using the Bluetooth headset profile so it can be used as a speakerphone as well as a speaker.

Hope this helps.

Reply

iPhone 4s Bluetooth searches constantly

From George Alter on November 18, 2014 :: 2:41 pm

Bluetooth will not connect to anything. Bluetooth is “ON”.  Searches constantly.  Under Devices window it says “Now Discoverable”  It uses iOS 6.1.3 (10B329).
I have a second phone next to it and it connects to my PC as this one should. HELP!

Reply

First, can I assume that

From Suzanne Kantra on November 18, 2014 :: 5:36 pm

First, can I assume that you’ve turn Bluetooth off on your second phone when trying to connect your 4S to your PC? If not, do that first.

If you have done that, I need to know the type of computer you’re trying to connect it to and, what type of phone have you successfully connected to your computer.

Hope I can help!

Reply

Bluetooth not connecting on iPhone 4s

From George Alter on November 18, 2014 :: 11:17 pm

Hi Suzanne,
Thank You for your response.  I have the 2nd phone Bluetooth turned off. 
The computer I am using is an Lenovo Model B320 Idea Center. 
The Phone I did connect is a ZTE 665 TracFone.
The iPHone is not connected to TracFone.
Looking forward to your next response. 
George

Reply

Did you try pairing from

From Suzanne Kantra on November 19, 2014 :: 9:06 pm

Did you try pairing from the PC instead of your iPhone? I checked out pairing my iPhone 6 with my Lenovo Horizon and the Horizon doesn’t show up on my phone. However, when I go to the Windows 8 Bluetooth setup (not the Desktop version, but the Windows 8 version), I see my iPhone for pairing with my computer.

Let me know if that works.

[SOLVED]

From Kevin Guest on December 05, 2014 :: 2:53 pm

[SOLVED]

Hi, well I’ve spent all day at this and found a solution that may work for many people.

Android 4.2.2 trying to connect a bluetooth keyboard, I can see the keyboard and can select to pair but entering the code on the keyboard did nothing (if you cant see the device dont forget to check the little square to the right in the bluetooth options that says “only visible to paired devices” to make it visible to all devices!)

Anyway, here’s my fix.

I went to settings, applications and clicked on every application and selected “FORCE STOP”, yes every one and ignoring the warnings.

Then, my keyboard paired as you would expect. I tested many times and each time I switch the keyboard on it connects automatically.

So, restarted the phone so all the programs I forced to stop will start up again and the keyboard is still connected smile

It may work for you! My logic was that something may be blocking the bluetooth channel.

Hope this helps someone else as all my searches were basically saying you’ve no chance without installing the mods.

Cheers
Kev

Reply

Thank You

From Roger Wiggins on December 07, 2014 :: 10:40 am

Thank you so much!  I bought a bluetooth keyboard case for my Samsung Galaxy Tab 4, every time I turned it on it would say it was connected to bluetooth keyboard.  All indicators said it was connected but the keyboard failed to work. I tried everything!  I Googled and found your page, and tried turning it to Airplane mode and back off again. Works everytime!

Reply

bluetooth

From suresh on December 15, 2014 :: 5:30 am

hi im using window 8.1 laptop.i unable to share somethings from my android mobile.but before it was worked.now i unable to add a device.i dont know whatz probs is this.say some solution please sir.

Reply

speaker

From Michelle on December 15, 2014 :: 10:33 pm

Music will not play though blue tooth portable speaker from tablet.
Can u help me

Reply

Help!

From JOSH on December 27, 2014 :: 10:16 pm

My Dear Sister got me a Sony Smart Mini-Musicbox SRS-BTV5 for christmas but it won’t connect to my iPhone 4. Bluetooth is activated on both devices but my phone is not even able to find it, it just keeps on searching for hours. Please Help!

Reply

turn off other Bluetooth devices

From jenn on January 01, 2015 :: 8:29 pm

My Samsung tablet was"blocking” my iPhone, which would not pair with my Jam Party speaker.

Reply

Same problem with iPhone and iPad.

From Ed on August 10, 2017 :: 5:09 am

When i shut down my IPhone it paired right away with my Ipad.

Reply

pairing problems

From Jim on January 02, 2015 :: 1:19 pm

Trying to pair a nexus 5 with an iPhone 5s. Nexus is finding iPhone and giving a code. When tryinging to pair says incorrect code. Also iPhone cannot find nexus. Bluetooth and visibility are turned on. Any ideas please?

Reply

disconnecting bluetooth audio

From terrandroid on January 26, 2015 :: 3:30 pm

I have paired my galaxy tab gt-p6210 with computer, my goal was to listen my music over my pc speakers with my tab. When i manually try to turn on bluetooth media audio on bluetooth settings in my tab it connect’s but immediatly it disconnect’s again and i can’t get it to work. I also have a galaxy s3 and with that it works perfectly. Tried everything, make new bluetooth connection, factory reset the tab, nothing! Really hard to find the right answer on the internet to. Im out of options right now. Hope anybody could help. Thanks.

Reply

Inateck Bluetooth speaker BTSP-10

From Steve Mahler on February 04, 2015 :: 10:42 pm

Just purchased the Inateck Speaker and in trying too pair with my Nexus4 phone is like trying to get the toothpaste back in the tube . My phone finds the speaker and either I can pair it or cancel, but every time I try to connect it gives me new numbers to enter, that is where the problem lies as it wont let me enter any numbers in my phone,What am I doing wrong, Could someone point me in the right direction? Any help would be better than what is happening. PS (the only reason I bought the speaker is to use off my phone) Thanks in advance

Reply

BTSP Inteck Speaker

From Steve Mahler on February 04, 2015 :: 11:57 pm

Just to let you guys know that I finally solved my problem . It seems like my phone was always trying to pair with another Bluetooth system in my home .As soon as I disconnected that my phone found the Inteck.  Sorry to bother anyone ,You all have a great day

Reply

It's no bother

From Josh Kirschner on February 05, 2015 :: 10:59 am

I’m sure many others are facing the same types of issues, so helpful to know how you resolved yours.

Reply

Bluetooth

From Mesay on February 11, 2015 :: 2:59 pm

Hello there, First of all 10Q for your help. I have problem with my laptop bluetooth. It couldn’t be discovered and couldn’t find any device since i purchased it. Please if you have solution for this notify me.

Reply

Logitech pairing probs.

From Billy on February 14, 2015 :: 6:39 am

I have a Logitech Model: S-00096 (Z515) Bluetooth speaker. It is paired with my HP Windows 8.1 laptop. When I turn the laptop & speaker on a second time, only the laptop speaker works.        The Logitech speaker still shows as paired. I have to remove the speaker then re-install it to get it to work.  I was under the assumption that when I turn them both on again, the speaker is automatically picked-up by the last device that it was paired with. As I am a PC novice, would you make your reply concise please. Thanks bundles.

Reply

Is your laptop the only

From Suzanne Kantra on March 04, 2015 :: 10:27 am

Is your laptop the only device your Bluetooth speaker is paired with? Even if the pairing is still in place, both devices need to know you still want them to connect. So if your laptop wasn’t the last device to pair to the speaker or you paired you laptop with another Bluetooth device, that could be the problem.

Reply

cell to car pairing problem

From raymond genovese on March 03, 2015 :: 10:00 pm

Using pantec hotshot phone it pairs to the car ok but when I get to a distance of approx. 5o yards cell phone freezes I have to take battery out of phone to use it .Any help would be appreciated driving 13 camero has a good phone set up Thanks

Reply

UE Boom does not connect after firmware update

From Steff on March 04, 2015 :: 6:28 am

hello,

I bought a second UE boom two weeks ago and made the lastet firware upgrade. Since then I have lots of connecting problems with my IPhone 5s. The second UE boom is shown on the Bluetooth devices but no connection is made.
Is there a way to downgrade the firmware or reste the firmware to factory settings?
or what else could be done to get my UE boom working agin? (The common advice for pairing problems did not help)

Thanks

Reply

It doesn't look like you

From Suzanne Kantra on March 04, 2015 :: 10:08 am

It doesn’t look like you can revert to the previous firmware (http://www.ultimateears.com/en-us/boom/support). 

Do you have the UE Boom paired to more than one device? It can be paired simultaneously with two devices, so you can easily switch between them. If so, you may want to try unpairing from all of the devices and then repairing, starting with your iPhone 5S.

Otherwise, you may want to try their support number They do list a support number you can call: 646-454-3200.

Reply

I have had the same problem

From Sophie on April 06, 2015 :: 2:24 pm

Hi there, I have also just updated my two UE Booms and now cannot pair them with either my iphone 5s or my macbook pro. I’m glad to see it isn’t just me, but am very frustrated. I’ve sent UE Boom a facebook message as I’m not in America so can’t ring the phone number, but am very interested as to the reason it isn’t working.

Reply

hold Volume - and power

From Alice on April 06, 2015 :: 2:55 pm

If you hold the Volume down (-) button and the power button for 10 seconds you will hear a noise meaning the UE Boom has been reset. when you try turning them on next they will search for devices to pair with and should work.

Reply

Awesome advice. Worked first time,

From Gary Hambleton on February 12, 2016 :: 6:46 pm

Awesome advice. Worked first time, have spent days trying to sort.
Thanks.

Reply

Thank you!

From Eric on November 24, 2016 :: 11:14 am

This worked. If you have the Boom try this first!

Thank You

From Kenneth L Dowling on November 11, 2018 :: 1:10 pm

After hours of frustration, found your post and it worked for my 4 ue booms, Why isn’t this on their website?

Reply

Bluetooth connections

From Tammy on November 11, 2018 :: 4:23 pm

You are very much welcome. Have a great and blessed day!!!

Thanks

From Tony on August 05, 2019 :: 6:39 pm

Great tip - it worked for me,

Reply

CONNECTED AT FIRST SIGHT... NOW GONE FOREVER...

From Trangela on March 22, 2015 :: 11:23 am

I tried to connect my LG G3 (4.4.2 Andriod version) to my Targus Bluetooth stereo earphones (Bluetooth 3.0 version) but for some reason it couldn’t connect or detect each other.. At first, it worked and they found each other but then, one day they stopped connecting and couldn’t detect one another. I tried powering on and off both devices, no luck. I paired the earphones to another phone (Samsung Corby) and it worked. I tried pairing my phone to the Corby and it worked as well. Then, on the Corby, I made it forget the earphones and turned off the bluetooth so that the earphones could pair with my G3 and it STILL does not work to this day. PLEASE HELP ME ;-;

Reply

Unable to Pair my devices

From Cris on April 22, 2015 :: 1:25 pm

I have a Samsung Galaxy S3 phone and I just bought a Targus Bluetooth Stereo Headphones TA-51EB-BT.  I have never used bluetooth before.  From what I have read above the two devices must not be compatible due to operating systems.  Is there a way to change the system in the phone to accommodate the headphone?  The phone just upgraded and everything changed on the phone.  It was a Samsung upgrade.  I am surprised that it was not upgraded enough to accommodate the headphones.  What can I do to fix this short of getting a new phone?

Reply

Your headphones should be compatible

From Suzanne Kantra on April 22, 2015 :: 2:15 pm

Your headphones should be compatible with your Galaxy S3. Does your Galaxy S3 find any Bluetooth devices when you search for devices in the Bluetooth settings menu?

Reply

I haven't tried anything else.

From cris on April 22, 2015 :: 4:12 pm

I haven’t tried anything else.  Don’t own anything else.

Reply

Communication between iPhone 6+ and Chinese GPS DVD

From Evlio on April 22, 2015 :: 6:27 pm

I have an iPhone 6+ and in my car a Chinese GPS DVD in dash that works with Windows CE 6.0.
The pairing process between both is good and no broken.
I can make calls to everyone without any problem that i can talk and hear fine.
But when i received a call phone during travelling and i want to answer (clicking in the right icon in my car device) an error message always happen and there is no way to make the communication.
This issue is happening when my wife that has an iPhone 4 wants to call me, but it also happen when my kids (that have iPhone 6) wants to make me a call.
What will be really happening?. May somebody help with this?.
Best Regards.

Reply

Problems when i received an incoming phone

From Evelio on April 22, 2015 :: 6:35 pm

I have an iPhone 6+ and in my car a Metra MDF-7873-1.
The pairing process between both is good and no broken.
I can make calls to everyone without any problem that i can talk and hear fine.
But when i received a call phone and i want to answer (clicking in the right icon in my car device) an error message always happen and there is no way to make the communication.
This issue is happening when my wife that has an iPhone 4 wants to call me, but it also happen when my kids (that have iPhone 6) wants to make me a call.
What will be really happening?. May somebody help with this?.
Best Regards.

Reply

Not helpful

From brandy on April 25, 2015 :: 10:52 am

none of this was useful.

Reply

tab s vs platronics fit

From Tom Latimer on May 09, 2015 :: 3:50 pm

I got a new Samsung tab s, it isn’t detecting my platronics sport headset. My tab s wont detect any other bluetooth devices. Bluetooth is on, on everything. Please help.

Reply

thanks alot

From Jeremy Warren on May 21, 2015 :: 11:07 pm

I bought a Bluetooth keyboard to go with my tab 4 and it showed everything should be paired perfectly however the keyboard was not responding so I tried the airplane mode on and off and re paired the device and it works thanks so much I had to Google my issue to find you. Thanks again very happy.

Reply

You're welcome.

From Josh Kirschner on May 22, 2015 :: 9:35 am

Glad our tips heled you to resolve your issue!

Reply

Bluetooth fine but phone speaker gone

From Wikky on June 01, 2015 :: 5:43 am

My phone pairs automatically when I enter the car and disconnects when I leave it but the phone peaker then stops working. I don’t hear any ring tone if someone calls and if I make a call, I can’t even hear the other person’s phone ringing. What am I doing wrong?

Reply

blutooth on my blu studio 5.0 c hd

From Rebecca Blackmon on June 01, 2015 :: 8:27 pm

Could someone please tell me why I can not sync anything to my Blu Studio 5.0 c hd smart phone.

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Article not helpful at all because..

From Aaron on June 16, 2015 :: 5:55 am

Article not helpful at all because I need to know why a bluetooth connection (to speakers via a Logitech BT Adapter) that worked yesterday won’t work today, with no change, except that I connected my MacBookPro to a different speaker, one which does not need an adapter.

Bluetooth is a damn headache, a matter of luck. I’ve returned quite a few bluetooth devices, because not even the electronics shop assistants could help.

Reply

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